Arte Chef in Richmond upon Thames

I came here for lunch and I was excited to try the black spaghetti, it looked amazing on the menu and the combination of seafood looked marvellous. Unfortunately it came only with 5 prawns, the pasta was overcooked and for the price range it was not worth it. I was quite disappointed. The service was kind and polite but the overall experience wasn’t good.

We went to eat. We didn't like the atmosphere and the food was overrated.

As a regular customer, I feel the need to respond to the below reviews because I’ve had a very different experience at this place. What’s being said here doesn’t seem fair or accurate at all. It’s clear that this person is upset because they were fired for not doing their job well, and now they’re trying to get back at the owner by posting false claims. I’ve never witnessed anything close to what’s described in these reviews. The staff are always treated with respect, and the atmosphere is welcoming and friendly. The idea that the owner is yelling at people in front of customers is just not true from what I’ve seen. I’ve been here often enough to know how the place is run. It’s really unfortunate that someone would write something like this just because they were let go. In hospitality, sometimes schedules change, especially when things get slow, and that’s just how the business works. This seems more like personal frustration than an honest reflection of the place. As a loyal customer, I can say with confidence that this restaurant is nothing like what’s being described here, and I’ll continue to support them.

I have been here many times in the course of the past two years for lunch with a friend or two, or for a morning espresso and a cornetto, and always enjoy the food, the friendly and efficient service and the Italian atmosphere. Highly reccomend it for the great pizzas, baked by the owner Ari, with Napolitan passion. If you don't fancy a pizza I would try the parmigiana melanzane. I tend to finish with a tiramisu (they sometimes have a delicious pistacchio version). Also, the food is very good value I think.

Love this place, fabulous authentic Italian food at very reasonable prices with excellent attentive service, even during busy periods.

I just had a meal with my friends and witnessed staff abuse, really disappointing to see these kinda behaviour from the owner!

Fera took fantastic care of us, working us in on an already busy Saturday night. Pizza absolutely delicious as always, and the limoncello washed it down nicely. Til next time!

Proper Neapolitan pizzaiolo, outstanding pizza 👏👏👏

A great local restaurant, relaxed atmosphere, delicious food and friendly staff - thanks to Fera looking after us yesterday.

Was very happy with the service when visiting Arte Pizza today. I asked for extra mozzarella topping on my pizza and got plenty. Fera helped by giving me my Coke at the same time as my pizza so it wouldn't get warm. And her friendly face makes me feel I can stay as long as I like without being a burden.

They always provide fresh food and great service

We drove from New Malden to have Pizza, they have an amazing taste and it feels like we are back in Italy. Worth every penny

Excellent pizza and great service! Really delicious balanced pizza options and great crust. Friendly and attentive staff in a lovely local restaurant

Had such an amazing experience at this cafe. Ordered the black pasta seafood dish which was incredible, the seafood, pesto, tomato and cheese all tasted extremely fresh. I also had a cannoli which was SO good. The waiter (unfortunately didn’t get his name) generously let me charge my phone whilst I was enjoying my lunch and was attentive all throughout, would highly recommend this place!

Fantastic, truly Italian, pizza in the heart of Barnes.

Staff is lovely and the food delicious! Will definitely be back @an italian girl

The food is fantastic: I got a sandwich and salad and a cannoli, and they were rich, fresh and delicious. It’s not too expensive too. There was a nice ambience and comfortable seating. Plus, the woman who runs the restaurant was incredibly warm and friendly. I will be coming back here very soon.

Delicious food, highly recommend the pizzas

A small friendly authentic restaurant with a lot of flavour. Be sure to try their tiramisu

Great pizza. Nice friendly service and atmosphere. Love the cannolis!

Great place I love pizza there , very nice atmosphere friendly people and good prices. !!!

Really good service. And great pizzas

We had the most amazing evening at Arte Chef in Barnes, our waiter Luis was amazing gave us advice on the wine and served us incredible food and gave us the best service, highly recommend this place!

Very nice Pizzeria in the heart of Barnes. The chef is always friendly and looking after his guests, service at the table is super swift but most of all, their dough is absolutely divine! They serve pizza as pizza should be, thin, crispy, delicious toppings and absolutely fresh from the oven! Highly recommended!

The pizza base is better than in Napoli. Best kept secret in London

The most delicious pizza ever - the dough is out of this world and the tomato sauce so full of flavour - feels like you're in Italy. Lovely owners who offered us a limoncello on the house. Will be back for sure, total gem

Gréât pizza! Lovely staff. Will definitely be coming back asap

Very disappointed with the pizza. You can find better in an Italian motorway cafe. Like other reviews have stated. The dough is charred on the outside (no problem with that) but soggy and gooey on the inside. Way too oily and far too much cheese. The ingredients used tasted and looked cheap and seemed to have been thrown straight out of supermarket packets onto the pizza (lumps of artichoke and pancetta was the fatty part of streaky bacon). If it's a real Italian experience you're after perhaps find somewhere else.

Amazing pizza!! Lovely service.

Great food with excellent and welcoming service. We will be eating here again!

Stanley Tucci’s favourite pizza in London according to Stanley Tucci. He highly recommends getting the dough when choosing your pizza.

Of all of the flatbread centric restaurants in southwest London, Arte Chef unquestionably stands on the pinnacle.

Easy going pizza place with welcoming staff

I Love this place it’s the best pizza ever Definitely I will be back!!!!!

Visited for date night and was very impressed. Great location for a date as it wasn't too crowded, which meant it wasn't loud and we could have a decent conversation. We didn't have to shout to hear one another. The service was standout, we had an incredibly friendly and charming waitress who looked after us exceptionally well. The portion sizes for the food were generous, you certainly won't be going hungry. I had the spaghetti di mare which was tasty. To finish I had the tiramisu which was gorgeous! So light with a creamy mousse like texture. Really delicious! We both shared a bottle of Pecorino D'Abruzzo white wine which was lovely. It was fairly sweet for a white wine which I appreciated as I have a sweet tooth. I'd definitely return. The fact I only took one photo from the night in my case means I was having a great time.

Lovely food, really family friendly restaurant

Ok let’s get to the reality . Every single pizza we ordered was a disaster . First of all the dough was not good at all, burnt on the sides and slushy and gooey, soggy ( whatever you want to name it) in the middle. Please pay attention to details. Cheese quality was bad as well , putting too much cheap cheese or any ingredients doesn’t mean good pizza . Honestly when we left the place , we were discussing that Basilico take away pizza is way better than what we eat here .

Really nice staff and food was excellent. I will definitely go back.

Great dough, but ingredients should be spreaded better on pizzas. The sauce is a bit simple for my taste, but still acceptable. Other than that, it was Okay eating here.

The food is fresh, simple, and delicious and the atmosphere was so genuine - couldn't have had a better first experience!

Favourite pizza restaurant in barnes

Discovered this friendly and welcoming Neapolitan pizza joint in downtown Barnes, having just moved there. Great pizzas. Would recommend also their frittatini for starters which is too much for one and ideal to share. Sadly the Tiramisu misses the mark.

My husband and I had a wonderful time here and the best pizza ever!! Even in Italy we didn’t taste such an amazing tomato sauce. Aristotile ( our pizza chef) was very welcoming and friendly. He literally put our puzza and panini together in 2 minutes and baked the pizza in 1 minute! Fastest service we’ve ever experienced. We had to order another pizza to share as we just couldn’t resist.

Love this place. Pizza excellent

Arte Chef exterior and interior are both very well thought out, the interior is especially nice with the comfortable seating, the pictures on the wall and the appropriate music. The woman who served us was very kind and nice, however what let this place down was us was the coffee and pastry. The black Americano I had was just okay, a little on the watery side, and my wife mocca was not that good, served in what looked like a tiny espresso cup. The croissant was dry, and old, I have a feeling it was left over night from the day before.

Very good pizza, fast and friendly service. We’ll be back for sure!

Used to love this pizza place, however how can you justify the low hygiene rating?? it has gone from 5 to 1…do better, also quality has decreased. Is this due to new management? Edit: thanks for the reply, I’m updating the stars in the hopes there is improvement because I used to love this pizzeria, but also there were some issues with the quality lately (mainly the dough being too soggy, ingredients still good) that I hope you can address soon.

The pizza was bland. I've been to Italy and every pizza I've had there was tastier, even though it was a bit hit and miss. The pasta was excessively salty and otherwise bland. The guy who took our payment was rude.

Such a fantastic little place. A must

Great pizza! Friendly service and good value.

Our pizza was served cold. So disappointed as we prefer to support small businesses.

Friendly staff, had delicious crab and seafood ravioli and pizza at very reasonable price. Restaurant nearly full at 7.00 on Thursday night, nice atmosphere.

Best pizza I’ve had in a long time, excellent dough, top quality ingredients, very friendly staff. Definitely recommend!!

Aristide the owner is a lovely person nice Italian food the only one the real one in Barnes

Best pizza inn SW London. Awesome team.

The best pizza in SW London! The ambiance is casual and perfectly cosy. I'm a regular at the restaurant and Deliveroo. This last time I ordered the Parmigiana and garlic bread with cheese. Oh, and a mixed salad for some greens. Not a morsel left. The driver forgot to give me the bread. I called the restaurant and all solved in barely 5 minutes. Great service Arte Chef (and commendable recovery Deliveroo). They'll see me again very soon.

The food was truly outstanding. We had Spaghetti di Mare. It was exceptional. Absolutely delicious. Highly recommend.

Been many times - pizzas and service always fantastic

The food might be ok for someone but far from the fotos. The stuf cant speak english normally and dot not follow the sanitary rules (with the same hands pozza maker tosts the dough and sweeps the floor, then shakes hands with couriers). Idk why the raring is so high 2 from 5 is the maximum for this place.

Food: amazing Service: I think they should hire more people even if we had good service beside us there was a family that were waiting for 40 minutes and we arrived later than them

Easy food, good atmosphere, brilliant service

I visited there at 7:00pm, not many people. We sat for a while and it was full by 7:30pm. The service was good however it might be too many people for two persons to serve and a lot of foods were made while ordered hence it was a little bit slow. The prawn linguine was very good with sweet tomatoes although the pastas. The margherita pizza was good but not as good as those from Naples - may be I expected too much. However I could finish a whole pizza.

I usually get pizza (and I found them really good). Friendly service. A good option in the neighborhood.

Mediocre pasta, and pizza wasn’t much better. My carbonara was made with creme instead of egg even know that wasn’t how it is displayed on the menu. Staff were nice though.

Friendly, down to earth and delicious service. There's an outdoor courtyard out at the back. The ambiance is pretty low frills, but the pizzas are incredibly tasty. The pasta was a bit of a miss in my opinion, but the service made up for it. Will be back!

Amazing and friendly staff. Serving good food with kindness and some fun.

Very nice pizza, friendly atmosphere!

Best pizza in town and great staff. Clean place and affordable prices.

If you want the best Pizza in Putney/Barnes/South west London or London in general - look no further than Arte Chef. I couldn’t decide from the menu so they put 4 pizzas into one. Paired with the house red and on a sunny day I have flashbacks to small Italian sunny villages. Delicious and cooked clearly by Italian staff it’s authentic, Italian and lil bit of the dolce vita = Little Italy in Barnes 😍

Really nice. Taste authentic napolitan to me.

If I could I would put zero star! Before going I rang to make sure it was genuinely an Italian restaurant and the guy told me he was 100% Italian, Napoletan. What we had for lunch is an insult to the Italian cooking!!! The melanzana alla parmigiana was pulled out from a plastic container and stuck in a microwave. Same thing for the pasta which was pulled out from the fridge and the tomatoe sauce poored on top! We left the food on the plates and the price was far too much!

Great local pizzeria/café run by lovely people. Delicious Neapolitan style pizza for a reasonable price

Quite disappointed with the food, a sea bass floating on oil and griled vegetables from the fridge. I ask the waitress and she said that its how they serve the grilled vegetables, from the fridge. My friend pasta was good though, so maybe only the pizza and pasta is better in this place. The waitress wasnt very helpful neither.

Friendly staff just had a cup of tea and pastry, delicious.

Great pizza, service can be a bit slow (after mains) if they are busy but this does not affect our enjoyment.

Friendly local Italian cafe and trattoria. Generous portions on pizza and pasta. Easy outdoor seating in back or along the street. We also enjoyed the salads.

Excelente Italian pizza in lovely Barnes with friendly staff and reasonable prices.

Food excellent friendly staff would definitely recommend

Veritably, the best pizza in Barnes bar none... A local gossip-monger told me that Jazz from Forward Pharmacy, the pillar of the local community, orders his weekly pepperoni-extravaganza from here. DCN

Delicious pizza and really welcoming staff. Lovely little outdoor area.

Excellent Neapolitan pizza and home made Italian food. Very friendly service and really reasonable prices. 10/10

Wasn't bad we missed the pasta of the day and that is always favorite but a nice place in a beautiful area

We always pop here for pizza and ice-cream

Amazing pizza, the lunchtime deal is brilliant too. Wonderful business in the heart of Barnes!

Lovely local Italian restaurant in Barnes. Good simple homemade Italian food. Just like Nonna's cooking

Authentic, Artisan & delicious!

This place is such a gem! They do an excellent neapolitan pizza and actually one of the best I had in London! We'll definitely go back very soon

The chef and the pizzaiolo became very good friend of mine since I tried their pizza for the first time. 24h raising, top notch ingredients and a maestro pizzaiolo do the rest. The pizza is delicious without mentioning that they are cooking for lunch and dinner too. A piece of Napolitan sun in Barnes.

This place is cheap and easy, as well as the food tasting excellent. Pro tip: if you like pizza the salamino is a winner and for a salad the parmesan aubergine is great

Excellent homemade pasta and Neapolitan pizzas. A great stop for a coffee and pastry as well.

Simple delicious Italian with friendly service. A favourite with locals.

There pizza remind me the pizza I had in Naples Italy it is very nice excellent service good prices what do you want

The best Calzone pizza I can remember. Definitely go if you live pizza

Best Italian food in town, great staff, even better prices

Great place 👍great staff!!!! Food wonderful!!! Very clean 👍Very friendly 👍They deserve more than five star⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Our go to place for a quick pizza / pasta

Beautiful food and warm atmosphere

First time at the ARTE chef and the pizza’s were delicious. We ordered the Salamino and Crudo Right amount of spice for the salamino and the crudo with the perfect zesty rocket. Our waiter Nick was refreshing, funny and entices you to return on a daIly basis. We will be become regulars t this pic cal joint.

Best pizzas I know round here. But one problem: the menu for pizza does seem a bit vero italiano. So the anchovy one has no mozzarella and one of the other ones has no tomato sauce. I'm scared to ask if I can add or subtract ingredients as if this was Pizza Express or something. I think they would sneer and refuse.

Excellent service and lovely traditional Italian food.