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4,0

Based on 35 opinions finded in 1 websites

3.5Ambience4.0Cuisine4.0Service
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Nº 715 in 1366 in Kensington and Chelsea

Nº 22 of 40 Indian in Kensington and Chelsea

Score
OpinionsNoteTripAdvisor354.0

comment_iconOpinions

Make sure to check your bills as they automatically add service to bar drinks !!!!! Staff at this place are totally awful. After waiting 15 mins at the bar we finally get served. After ordering two simple drinks the bartender had the cheek to add service onto the payment. No bill was provided so I asked why the drinks were so expensive, he said it included service charge. I asked to remove it. They should notify people of this and also I think it is awful to charge service for the pouring of 2 drinks. I don’t mind paying service if I actually receive a decent service, such as getting the drinks delivered to our table or not having to wait 15 mins for 2 Proseccos when the bar was virtually empty. Next time we went to the bar we were waiting nearly 20 mins and constantly ignored by the two bar tenders. One looked at us and actually walked away. Clearly if you question the staff on this awful policy of charging service (when no service exists) they refuse to serve you. Really disappointing night out. I would never go back and spend my money here.

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jessicacR5652VZ . 2024-03-11

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We found this venue by chance, we were killing time as we were meeting friends. Place is lovely, ambience is spot on, drinks were amazing, customer service was fantastic. Live music was also available, and the singers were incredible. Loved it so much that we are going back again. Music is also great, DJ played great music, it was at a good level as you could talk to one another without shouting. They have nailed this, shame there aren't more of these places available.

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Wycombe2010 . 2024-01-08

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Racists! I arrived at my local bar and I was not allowed in with my friends because the judgemental bouncer looked at me and my friends up and down and could not give a reasonable response as to why we weren’t allowed in and kept passing the blame along. He claimed it was because we did not have a booking although allowed the couple who also did not have a booking in the bar. We spoke with the manager who claimed that we weren’t allowed in because of one of our friends as she was ‘too drunk’. This friend then went and confronted the bouncer about not being allowed in and the bouncer said it wasn’t her that was too drunk, but another one of our friends. All of us were absolutely fine and can’t help but feel that this was based on our race rather than our dementor. I have been to Archer Street in Notting Hill many times, but I have never come across such racist people. Never go here!

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Nillie24 . 2023-10-27

MORE AT TripAdvisor

First time in here Enjoying our drinks - Draft Spanish beer Madri - on this Autumn Saturday afternoon Service is excellent, thanks to Kyle and his team. Will visit again to enjoy tge music and taste tge food Highly recommended

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samiremile . 2023-10-14

MORE AT TripAdvisor

Stopped for a drink with family, sat outside went the bar and paid. Realised when I sat back outside that I was charged £4 service charge even though I went to bar and took my drinks to our table. I went back to get refund and the barmen was so rude and abrupt! Telling me that's the cost of his service! And I should have checked before tapping my card in half lit bar. When I said I couldn't see the receipt due to half light I was told I should where glasses! Rude!

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Kerry M . 2023-08-19

MORE AT TripAdvisor

I have never been treated so badly. The staff and manager positively hate customers. What a terrible and expensive mistake coming here. Never again.

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Sarj C . 2023-07-21

MORE AT TripAdvisor

Really fun atmosphere & music & Standup singing but...when you see the pizza menu on the website & that you can book a table it doesn't tell you that's a tiny table for drinks, you can't really eat there.

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RhonaG14 . 2023-04-04

MORE AT TripAdvisor

I literally come to this bar at least once a month since discovering its existence last year! It’s literally the only night out I really want to go on on now! The performers are AMAZING and them, along with the DJ always read the atmosphere of the room. Every-time I’ve been, every table ends up stood up and dancing along. I recently took my parents who said it’s was the best night out they’ve had in a long time and just this last weekend I had my birthday there and all of my friends who attended that hadn’t been before couldn’t believe how good it was and can’t wait to come again. The drinks are pricey but you’re paying for the top-class entertainment so I think it’s totally justified. The only downside is the food has now changed to Pizza’s (it used to be gorgeous Indian tapas) which makes it seem a bit cheaper (which I’m guessing running costs wise it is) and is less favorable because on a night out it’s nice to have small dishes to pick at rather that a pizza . But still 5* because the amazing staff 100% deserve it. Thank you everyone at Archer Street and I’ll be seeing you again soon no doubt!

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V449SNaprilw . 2023-03-20

MORE AT TripAdvisor

I loved the personalised welcoming plaques with my name printed showing my reservation on the tables. The staff were all brilliant from the moment we arrived until we left. My ONLY complaint is that the menu has changed and we were stuck with a limited menu of pizza, but even the pizza was yummy. The singing was EXCELLENT and the DJ took requests too!

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MizzPee . 2023-03-15

MORE AT TripAdvisor

we had a a fab night.. service with a smile. fab organisation and service.. the vanue and ambiance was fab

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miriamkD3099SS . 2023-03-02

MORE AT TripAdvisor

Young fella wassim on the door went out for a cigarette lovely guy sooo professional really friendly polite accredit to ur establishment so on the ball working and interacting with patrons lovely young guy continue ur great work thanks soo much Donna

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Dee18309 . 2023-01-07

MORE AT TripAdvisor

Absolutely love this place. I’ve been multiple times and each time has been so fun. The live music is incredible and the singers are so talented. The cocktails are great too.

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Adventure29363188058 . 2023-01-06

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I love Archer St bar in Soho and this Nottinghill venue was great! We went for the NYE party and it was good - Good vibe and atmosphere and very friendly and attentive staff. The singers were also fab! Only thing was the music that became far too cheesy after midnight - S Club 7, eek! I dont mind a bit of cheese but this was too much for me! The crowd seemed to agree as the dance floor was pretty empty.

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sashirad2020 . 2023-01-02

MORE AT TripAdvisor

Very rude manager. Awful experience. Worst in London in years. Avoid going if you wanted to be treated with respect.

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LeoHunter1 . 2022-12-16

MORE AT TripAdvisor

The most appalling, disgusting experience I’ve had in a long time. We had pre booked a table, given a deposit and on arrival was bombarded by a lady demanding we take our coats off. She didn’t understand why I was taking my time (it was -3 outside and I was just acclimatising) and became very aggressive and tried to kick me out of the venue! I was with my 75 year old father and mother - not exactly the most agressive of patrons. She wouldn’t let it go, brought over the security guard on me and told me to leave. I have worked in food and hospitality for years and have never ever been treated like this. Absolutely disgusting. Such a shame as I had been here a couple times before and it was lovely and I will now never ever enter the property again. Be careful all of you - don’t forget to take your coats off immediately for fear of being chucked out!!

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HHY18 . 2022-12-16

MORE AT TripAdvisor

The Act bar is truly amazing the atmosphere and staff brings this bar to life Dan is very friendly,happy and always checks that your party/group are having a great time. Not to forget the singers/management team who was there to greet us on arrival and spent sometime talking to us which is also a great touch to this venue. Cocktails are great, food is great, music and singers are great atmosphere amazing what more could I have asked for on my birthday. A big thank you to the Act staff & management team Denise xx

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Sunshine65298866053 . 2022-11-07

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Me and a friend found this place on tiktok. It was so lovely and such a cool experience. The waiter was lovely, not sure of her name but she was welsh (we think). Nothing was too much of an issue. Such a nice time, would...

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V2568ETerink . 2022-11-04

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Some friends and I visited here last night after work for a drink. All of the staff are very talented, welcoming and hard working. The drinks were reasonably priced and tasted amazing! We had a couple plates off the menu which were delicious and good...

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Lornam960508 . 2022-11-03

MORE AT TripAdvisor

The tapas style food and cocktails were delicious. The staff are hugely hardworking and talented. Thank you especially to Dan. We smiled, danced and laughed all evening.

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EmTav1 . 2022-10-16

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Such a fun evening of cocktails, singing and dancing. The staff are so friendly and so talented and created an amazing party atmosphere.

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Clare B . 2022-10-11

MORE AT TripAdvisor

Absolutely loved every minute didn't want to leave. The most amazing bar with the most talented singers/entertainers. Visited for my mums 60th, will definitely be back and spreading the word.

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SamC1536 . 2022-10-10

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Hard to relax as the music is very loud and staff kept on asking us if we want to order more, i found it very annoying. The food portions are very small and over priced. Will not go again.

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898dimitram . 2022-10-08

MORE AT TripAdvisor

Lovely lovely place been here couple of times and asked doorman his name as such a warm friendly guy it’s Ivan he was sooo lovely to myself and my friends and so courteous to all patrons I saw and wanted to personally thank him grey...

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Dee18309 . 2022-10-08

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We celebrated our engagement party at The Act this weekend and had the best time! The service was super, from the moment we reached out till the end of the night itself. The food and cocktails were delicious, and the music and entertainment was so...

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YK_Lion . 2022-09-12

MORE AT TripAdvisor

Had a fab evening. Food was delicious and the entertainment was amazing. Will be heading back again soon.

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dannymI496HL . 2022-08-29

MORE AT TripAdvisor

The music was far too loud. The bar was empty so there's really no need to have the volume so high. Food is very overpriced.

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marie_nhg11 . 2022-08-23

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I had the best night for my birthday at The Act on Saturday. The atmosphere was amazing and the team were so friendly and helpful! The performances by the team were brilliant. I cannot fault this place!! This is the second time that I have...

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Charlotte A . 2022-08-15

MORE AT TripAdvisor

This place is so unique and fun! The singers who are also servers on the night have amazing voices and you are just in for a treat if you go there. Food was also delicious, I can’t fault the place I want to go back...

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SDhokia . 2022-08-15

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I have been to this bar twice and on both occasions, it was empty and lacked any sort of atmosphere (despite my friend receiving numerous emails and telephone calls from their bookings team forcing us to pay a deposit for a table due to 'high...

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sandybolton11 . 2022-08-09

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Had the most wonderful evening at The Act. Fabulous decor, wide range of speciality cocktails and a great selection of Indian small plates. The soft shell crab was divine!!!! Excellent customer service from the moment we were welcomed by the doorman Kyle. Such talented waiting...

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MammaNick . 2022-08-08

MORE AT TripAdvisor

What an awesome venue! The location, decor, management, all-singing staff, delicious Indian food, DJ and party atmosphere was second to none! It’s a one stop shop for a great night out. You get live singing, authentic 5* Indian food (albeit tapas style) and a first...

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Amisha P . 2022-05-31

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Great bar with fabulous decor. Much more than a good bar with live singing creating a special atmosphere. Well worth a visit.

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John B . 2022-05-23

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Good drinks, amazing atmosphere, people are really nice and even better singers. 100% recommended. It was a delightful surprise

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Happiness25711666687 . 2022-04-17

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Beautiful bar with a super fun atmosphere. The waiters are actually singers and the music is sooo good a mix of 90s/00s and classics. We danced all night and had so much fun!

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584sorayam . 2022-04-16

MORE AT TripAdvisor

An amazing addition to Notting Hill / Kensington. My go to place for an enjoyable evening of great Indian tapas and music sung by talented individuals. Delicious Indian tapas. Love the soft shell crab, lamb chops and just about everything on the menu. Good selection...

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MDM8 . 2022-04-09

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