Amethyst in Castlereagh

Excellent, We've been eating food from the Amethyst for years. Love the Staff ,the food and the sevice

Terrible Chinese. Rice is over cooked, all clumped and stuck together like mush. I got salted chilli prawns in a light batter which was disgusting. Batter gooey and you could scrape it of the prawns. Awful food!!

My favourite takeaway in Dundonald. The Curry here is just that bit better than the other local places and the Mongolian Chicken is very good I know the lady on the phone can be quite fast and come across rude, but I honestly think she'd just very quick and efficient, she does the work of two people!

Sliced chicken @ black bean dish too much thick blackbean sauce @ salt could only a small potion

boy on phone was very polite and welcoming!!!

Great food, generous portions and friendly staff

Worst Chinese I think I've ever had. Not much to say other than I'm not sure how they cooked their chicken but it was like boiled or old. The batter was like mush. The beef and black been was far too salty and the chow mein was way to saucey and full of salt. The chicken again was a really horrible texture. Really not impressed.

Food took an hour to arrive and I live 10mins away. Chow mein was the worst chow mein i’d ever had, was in a styrofoam box and there was sauce that spilt out (ordered a dry chow mein). However the salt and chili chicken and chips were nice.

Service appalling. Food tasteless and soggy. Worst Chinese I have had in a long time

Just ordered. Same story as ever - the woman on the phone was rushing everything. Went to collect the order and only 1 main was in the bag rather than 2. No diligence. Same woman put the phone down on my friend a few months ago for talking to slow. Won’t be back.

Never had an issue here. The woman behind the counter gets some stick for being rude however, I find that she is just rushed off her feet and wanting to get you in and out with your food ASAP - its a takeaway after all, the quicker you get your food, the quicker they can move onto the next order - why folk perceive this as rude is beyond me. Also kindly remember that English is not her first language. Have a bit of respect. Overall, from personal experience, everything has been great. Never been disappointed with the food and I thoroughly enjoy their noodles compared to other local chinese takeaways. Their crispy beef is fantastic, and even their boiled rice has some flavor to it rather than bland, watery flavor I have gotten from others.

My son got from here at the weekend as his usual place closed down. He ended up throwing it all out. It was disgusting. £15 in the bin. He'll not be back

Excellent place for dine out, we really love the taste

We order from this Chinese most weekends. The food is delicious and the service is excellent.

The best Chinese takeaway in Elast Belfast.

Worst customer service ever. Got our order wrong on a number of occasions and were rude about it when we went back. Food hit or miss, soggy chips and over salted mains. Telephone manner is disgusting!!!! Won’t be back, had too many bad experiences now!

Fantastic food as always when we visit, still trying my best to get there recipe for their honey chilli chicken so that I can make for the wife in Scotland instead of having to wait till shes back in Northern Ireland visiting relatives to be able to eat it, as she says there isn't one Chinese that comes close to the amethysts recipe. Lol

Great food, always tasty, friendly staff

Like with most chineses the food is hit and miss ! There chow meins are really good but leave u very thirsty I find the curry to hot for my liking and one thing that is off putting is the Chinese woman that answers the phone is very abrupt !

Best chinese in northern ireland 👌lady on counter is a local legend 🙌

Left my mate on read and wouldn't pick up the phone

Lovely food but poor customer service over the phone and counter

Found I couldn't get through recently. Went down and it says they're closed until August 9th. Just putting this review here to help anyone else who thinks they're not answering I'll get myself a curry then

Customer service is so bad. The woman taking the orders is so rude! Puts me off ever going back. Can't fault the food though.

I used to love this Chinese, but recently the service and delivery times have been shockingly long and the food soggy and cold. The lady that previously worked the counter and phone at the weekend needs to be put back in place!

I think the food is really lovely and service great ..

Cheeky staff when giving order forgot order no and got a telling of lol

Beautiful food but terrible customer service from counter staff. Very cheeky on the phone and didn't give me an order number and when I went in she was very loud asking me to repeat my order and shoving a plastic box for me to put my money into. Highly unprofessional and I won't be back

Nicest Chinese food I've had in Northern Ireland. Gets very very busy, especially at weekends, so expect to try to phone lots of times before you get through. But it's always worth it.

Excellent food, helpful lady on the phone!! They must've got rid of the grumpy one!! Good portions too! Will use again

I like this Chinese.... they do good food and I've rarely been disappointed. But I know people afraid to ring to order, because the lady that answers the phone always sounds incredibly rude. lol. I think she is just extremely curt, but it makes ordering a bit scary. lol.

They have changed wee cheeky face of the phone it was unbelievable ringing and collecting order this evening!!!! Great a pleasant person up front such a difference i was usually in nerves going in incase i 4got my order number! Food was great as usual

Good socially distant Chinese, order on phone before you go.

Best Chinese in dundonald food is amazing try Mongolian beef outstanding

Best ever Chinese won't eat anywhere else 💖

Spent a fortune and food was disgusting couldn't even eat it my family threw it out too was soo bad dog wont go near it not happy one bit !!!

Salted chilli ribs soggy chips the same chow mein not to bad just not want to rush back

Food amazing but the lady behind the desk is so cheeky and ingorant.

Very Nice Chinese Food for a good price

Very good Chinese food at a very reasonable price, will deliver too if you need. Always mad busy which is a good sign!

Best chinese in belfast. Absolutely gorgeous.

Food is always good, and you get used to the slightly abrupt customer service!

The food is brilliant buy their telephone ordering service is curt and not very polite. I know that they are swamped with calls as they are a popular restaurant, but it doesn't hurt to be polite

Amazing food on a regular basis at reasonable prices

3 of us ordered salted chilli King prawn starters, they were disgusting, small shrivelled rubbery and had no prawn taste whatsoever, tasty garden definitely does the best prawns so obviously we will never be back to Amethyst again

Got the wee special box with (a poor poor) sausage, 2 ribs (well one rib, one fat) and a decent chicken ball on curry chips for £5. Cannot bring myself to order a full meal from here and minds now made up. Can I get a touch of sweet and sour sauce on my curry chip? (new customer and it's what I like) HELL NO! not even a little... busy busy place at weekends but I'm happy to travel back to the East. Good luck to it but I'll not be back.

I don't mid the rude woman who answers the phone. But it's Monday night and iv been waiting over 70 minutes for my delivery. Could have went to asda bought the ingredients, took them home and cooked them myself in this time. Sooo hungry

Excellent food quality, plenty of it, very busy and still food came very quickly, good choice of menu, will definitely be using again

Asked for well done onion rings they were just mush the chips were frozen the chicken was dry I would not recommend ,I will never be back.

Food is beautiful, never disappointed

The best local Chinese in dundonald. Also has the most angry customer service person ever and it's brilliant.

First time here at the amethyst and all I can say is absolutely fantastic. Lovely staff and amazing food. Will definitely be back soon

Always enjoy the food Great value for money

I absolutely love this chinese every thing made freash everytime and its so tasty! No bland flavours everthing tastes different. Thay also have some good we meal deals and there pricings good.

Top Notch everytime.. The Curry is second to none....

Best Chinese I've tasted in a long time and local to me, down side is they close for July.

This place is absolutely awful my bf has ended up with food poisoning will not be getting from here again. Also the women that answers the phone is very rude and needs needs to learn a few manners !!!! 😠😠

Really tasty, though occasionally will not pick up the phone, which can be frustration

Absolutely awful..really poor customer service on phone when food arrived burnt person who deals with phone orders really rude...avoid this place

Salted chilli chicken is lovely

A really nice Chinese, probably the best in Dundonald. Their vegetarian curry is unreal and they do really nice chips compared to most Chineses. Would also recommend the onion rings.

Great local chinese, really clean and quick service

Never had bad food from here, always excellent ! You have to accept that sometimes you get the wee Chinese woman on the phone who is naturally abrupt 😂 don't be such 'snowflakes' all the time ❄ ❄ ❄

Verri gud, verri nice end luvliy. Bist fud I had on yiers. Complemint tu de shep. Kiep et ap.

Singapore noodles with curry sauce wow

Best chinese food.never disappointed

Best honey chilli chicken I've ever had

Very rude indeed not sure what the food would of been like. Craigantlet to far to deliver lmaov

Woman answered the phone an was so cheeky never ringing there again all I said was can I have a delivery please an she said what do I want in a rude Manor an I told her what I wanted an she hung up The phone so I rung back again and she said go and order from somewhere else am hung up on me! That Chinese needs a new person to take orders or they will go out of business!!!

Very poor phone order service the woman is unpleasant at tKing orders from paying customers food good 1 star for service

I was so disappointed! I was hung up on twice then when I finally got through them and I said my order, they refused to service me! I am so angry at the amethyst company and they have now lost a customer!

Very disappointed. Ordered by phone and what was sent out was over cooked and way too much garlic. Maybe just caught them on a bad day but put me of ordering again.