Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Opinions
A service charge of 17.5% was added to our bill without us knowing. Wouldn't have minded so much but the prices were high anyway, and service was terrible. Waited ages, then when the coffees came they were not what was ordered.
Jack P . 2023-03-08
MORE AT TripAdvisor
The waitress got our 2 coffee orders wrong and did not put in our order for cold platter. Even after a 45 minute wait for it and my going into the place to ask, it took another 15 minutes! Staff attitudes were nonchalant and unprofessional and uncaring. None of the 3 staff on duty with a very quiet day checked if we needed anything else nor waited on us which is in their job title. I said I would not pay the full bill so when I went inside to pay I had no idea what my bill was, I was told by mr grumpy that he'd taken off tge service charge. I said I wasn't happy and he said he had deducted the coffees too, but how would I know that!!!! Also, aren't service charges optional? Hated this place, hated it. Only thing going for it was that it was next to the canal and the sun was shining, neither of which they can be congratulated for.
Shelagh F . 2023-02-07
MORE AT TripAdvisor
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123 Opinions
Been here about 5 times as work nearby, can't believe what every one writes on here its great to have a reliable, affordable meal in covent Garden where you know you'll get some decent food and hassle
Been here about 5 times as work nearby, can't believe what every one writes on here its great to have a reliable, affordable meal in covent Garden where you know you'll get some decent food and hassle
34 Opinions
Was there with a colleague who wanted to go there. We just had 30 minutes to a meeting and he thought that Vapiano can handle that. After getting forced to order via app without the possibility of pay
Was there with a colleague who wanted to go there. We just had 30 minutes to a meeting and he thought that Vapiano can handle that. After getting forced to order via app without the possibility of pay
87 Opinions
Delicious food I love it so much my favourite restaurant everything so good I highly recommend this restaurant love the food the service and everything is very clean and hygienic and the food is very
Delicious food I love it so much my favourite restaurant everything so good I highly recommend this restaurant love the food the service and everything is very clean and hygienic and the food is very