Aluna in Birmingham

Location great service great.Staff great.Food - not so great. Large party - bottomless brunch - food was not good bar most of the French fries/ We would have asked for a partial refund but were at a party and did not want to make a fuss at this celebration- I understand separate contact is in the process with the venue. The food was just poor - bread was hard, small portions of chicken, a colour dyed bagel really was very off putting. One pre ordered food order missed - food came out and assumed it would be fresh. It seemed reheated and was not eaten in its entirety. Also a suggestion get the condiments out first - by the time these came (for the fries) they were either cold or eaten. Staff were attentive and drinks were fairly fast in coming so that was good. So whilst a good time was had and the drinks got filled quickly - and maybe it’s a thing with bottomless brunches - the food was not good so eat before you go and enjoy the cocktails.

Came here for pre dinner drinks in Mailbox. I've been many times but not for a while. Still great atmosphere and although this time we just had beers rather than cocktails it was good. I can't quite give 5 stars because we did have a bit of a wait - yes I know it was a busy early Saturday but we dd wait. Having said that I'll be back like a shot on my next trip into Brum cheers!

Had a lovely bottomless brunch to celebrate my birthday but was surprised to see a 10% service charge on the bill! I was not made aware of this when booking. This should be pointed out and there should be an option to opt out. A bit naughty but still a good experience.

Visitamos en pareja para la cena en una tarde de viernes ocupado. La reserva fue muy fácil de hacer en línea. A la llegada fue cálidamente recibido y rápidamente se mostró a la mesa y se le dieron menús. Se pidieron bebidas y comida y el servicio fue puntual. La comida era caliente y sabrosa - y abundante. Como supongo que esperaríamos de un restaurante en Mailbox el ambiente era animado y todos los demás comensales parecían estar disfrutando. Era nuestra primera vez en Aluna y cuando le pregunté a nuestra camarera cuánto tiempo había estado abierto me sorprendió enterarme de que había estado abierto durante 7 u 8 años y que nunca habíamos visitado antes. Estoy más que seguro de que vamos a estar haciendo una visita repetida en un futuro muy cercano. Gracias por una gran noche!

Me desconcierta cómo esto tiene la calificación que tiene simplemente es un servicio glorificado para llevar pobre de principio a fin El personal parece que acaba de despertar un enfoque lento y poco profesional desafortunadamente pasando por la moción El pollo estaba demasiado cocido y los langostinos gomosos sin textura. Un menú más pequeño normalmente indica un enfoque personalizado. Estar situado en el buzón no es suficiente. Opciones alternativas de fusión / tailandés son muchas.

Nice buzzy atmosphere early on a Friday evening. Service very good - shown to our seats straight away & each course was served in good time - being asked if we were ready for the next course as opposed to it just arriving. We were on the festival menu so reduced from the normal menu but still plenty of choices. We had the 3 courses for £20 & the food was very good & enjoyable. I will try again on the standard menu & would recommend.

If you don't like pornstar Martinis, strawberry martinis , appletinis or prosecco then don't book. I ordered the waffles and it came drenched in maple syrup. We were treated well but 2 girls before us were hurried out ....not the best experience when we upgraded to cocktails and I was greeted with everything that I dislike ....variety is the spice of life...they need more variety in cocktails imo ....staff were great & very attentive ...shame as we did overall enjoy 😉

I visited with my sister and mom. It was amazing!! We had starters and mains and the food was absolutely amazing. Super tasty and hot. We also tried several different cocktails and all were great, plus the presentation was mega. Our waitress was Alyssa and she was brilliant. Super friendly, attentive and even gave us a free chocolate brownie and a round of shots as we were celebrating my sisters birthday. Thank you Alyssa!! We will definitely be back!! Amazing night!

Amazing classic daiquiri !! And great service from Amit, would recommend nice views :) also very lively on a Sunday evening

Great place for bottomless brunch. Staff are just delightful and drinks are swiftly delivered to the table. Food was great!!!

Bottomless brunch. Good food and good drinks, though a limited choice of both. A bottomless brunch that comes with dessert is never bad too. It did feel like a conveyor belt and all the tables were promptly kicked out at the end of the 90 minutes as the next batch of people were standing waiting in the bar area - this did let it down but only slightly given the actual brunch itself was a well-oiled machine.

Rayna, fantastic service, quick and easy to order. Had a fantastic time, perfect for birthdays or special occasions, good music x

Visited with my daughter and a friend. Started well, staff attentive, ordered fairly quickly. Unfortunately my friend had to return her starter as it was undercooked ( chicken). Then one of the mains was incorrectly ordered by the waitress. This was quickly resolved. However, food was very good and enjoyed by all. Sadly though we were rushed. Table apparently was ours for 2 hours (as per booking) but after just over an hour we were told the table was needed. My daughter quickly ordered dessert having had to ask for the menu. No-one offered this. As if being told once we had to be quick wasn't enough, someone else then came and sat next to my friend and again said they needed our table! This spoilt what potentially would have been a lovely experience, particularly as any delays in service were caused by undercooked food and incorrect orders. Disappointed.

We went to this place with some friends for a change. The place looks nice and we really enjoyed our cocktails! The staff is very nice and really prompt, we ordered some food too, a mix to share ,chicken was delicious but I have to say everything was perfect! I will def want to come back again.I recommend this place

Food was amazing and the service from Eric was great. He was friendly and attentive. Always made sure we had everything that we needed.

Drinks were fantastic! Charlie is the best! All round a great experience and I’d come back soon. Always happy to be back in Birmingham

We booked for a Bottomless Brunch. Staff were very friendly. Our table was booked for 14:30 and we were seated promptly. However 25 minutes later we still hadn't been asked for our drinks order. We spoke to the manager and this was quickly rectified. We were looked after by Klarisa, she was very approachable and friendly. When she bought our drinks over, she took our next order to avoid waiting. My only concern was the music was a bit too loud, and felt we were all shouting at each other across the table. Lovely venue and food was delicious. Will definitely return.

Nicely situated (though it’s a shame about the sludge on the canal at the moment), but very quiet on a Friday lunchtime in February. Welcome and service provided by Charlie was excellent. The food was OK, but not great: Bao buns were nice, though the Peanut & coconut chicken skewers were less so and the person that ate them though the sauce tasted as though it had come from a jar. Mains were, again, OK, though the stir-fried prawns were spicier than I would have liked. Desserts were fine.

overrated loud - definitely not a food place, more a bar and food was meh, the cocktails very overpriced but some fun flavours, more for a night out than a date spot

Visited for food on a Friday evening just after christmas and was very quiet. The starters came out quickly but we waited a very long time for the mains to come out. My main which was the chicken in sweet and spicy sauce was very harsh and tasted terrible (worst i have had). There wasnt much chicken or veg in the sauce. I didn't want to send the food back as i didnt want to wait for another meal to be made and then brought out so i just ate the chicken. I told the waitress at the end that i didnt like the meal but look said ‘are you sure?’ and looked at me like i was lying. I wouldn’t recommend this restaurant for food.

Extortionate prices and really poor service took about 15 mins to get a drink. Staff not helpful and bordering on ignorant you are not made to feel welcome at all. If you want to spend stupid money on drinks in a bar that you are not made to feel welcome then come along to this place

Food was ok. Brownie was delicious. Barely any alcohol in the cocktails though. Staff were good but the restaurant was pretty dead.

Lovely go-to for drinks. Charlie is incredible; always receive amazing service. So so attentive, and remembers our drinks. Always appreciate quick and lovely service. Thank you Charlie !!!

Superb service and attentiveness as always by Charlie - always a pleasure to drop in for food or drinks.

Charlie was an amazing cocktail maker! 🥰 Thank you for an amazing experience!! Best drinks ever!!! Would 100% recommend

On entering the atmosphere was superb, great music, warm feeling at the bar and superb service, we were taken to our table and again the service here was second to none. We were served by a lovely young lady called Harshita who was personable, gave great recommendations and was simply a pleasure to be around. The food is absolute top notch, cooked to perfection and no compromise on quality. Nothing more needs to be said here. The cocktails are also fantastic if you’re just there for a drink and would absolutely recommend the Deadly Elixir, when served you get a fiery show before boozing! Would absolutely hands down eat and drink here again.

As a 1st time visit we had good expectations. A nice welcome in a lovely restaurant and bar. Great atmosphere and music. It just went wrong when the food arrived. We decided to have the sharing starter platter together with soft shell crab, salt and chilli squid, some butter king prawns.and a side of fries. The platter looked like a £5 Iceland party pack and but didn't taste as good. I suspect it was pre packed and cooked ready to be reheated. The platter was cold so I sent it back with together with the squid which was also cold. I kept the crab and prawns and fries which were acceptable. The crab was actually gorgeous and I would recommend it. Having waited over 30 more minutes for the returned items its was another disappointment. The squid was now chewy whereas it was perfect before but just cold. I suspect Microwaved or re dipped in the frier. The ribs on the platter were also tough and chewy and covered in a sticky unpleasant sauce were the chicken wings and the satay sticks. It was all quite low standard and you would get better in a local takeaway for a quarter of the price. The manager did take my complaint and took the items off the bill. The vibe was great and some of the food I saw go out (Burgers) looked great too as well as the cocktails. Unfortunately my experience wasn't great. After the complimentary discount of £28? The price offending items I still ended paying £71 . The killer was my wife had forgotten to bring the £30 gift voucher that took us there in the 1st place. I'll be giving that to someone else but will have to find someone I don't like so much.

Aluna is perfect if you are female, young and just want to get loaded on prosecco and eat anything that is put in front of you. If you are looking for nice food and service this is not the best choice. The bottomless brunch starts at £ 34.95 and for this you get a main and desert and prosecco, my friend ordered the big boss which was the size of a child's bowl in proportions. The food was very poor quality and certainly not worth £ 34.95 in any means. We have bad better breakfast/ brunches in take away chains. The table slot is 90 minutes but it took us over 45 minutes to receive our mains and whilst we were still eating our deserts the waitress arrived with the bill and informed us we had to pay the bill and leave within another 10 minutes that was the final straw to be honest. The only positive feedback was that the manager accepted this and refunded an amount proportionate to the food and service we offered. Poor, poor, poor all round, much better restaurants in the Mailbox would not recommend

Wow, what a fabulous place, a bit difficult to find, but very welcoming, staff were brilliant, the cocktails were amazing and the food was great!

Got kicked out because I asked for a pint class, glad they can turn couples away in this day and age.

An all-round excellent experience. The staff were all helpful and friendly and our waitress (I’m sorry but I cannot remember her name) was a delightful personality. My wife has an intolerance to garlic and when she told the waitress this, she brought the manager to discuss the options and he, in turn, brought the chef out to explain the dishes he thought would be acceptable. When choosing drinks they provided samples of a couple of beers and wines for us to taste and make our choices. Menu was varied and appetising and, when received, the food was excellent. As I said in the opening sentence the whole evening was a great experience and I have no hesitation in recommending this restaurant

We came early evening on a weekday so it wasn't very busy. Waiter was super-friendly and sat us in a booth, even bringing shots when he realised we were celebrating a birthday (including a non-alcoholic one for the driver!) The veg rolls, chicken Bao and chicken skewers were all very tasty and the nachos was defintley the size of a main meal so struggled to finish it. The mains were also all very tasty and I would describe it as good quality pub grub and would be happy to eat there again. Cocktails were good too!

An excellent meal and possibly one of the best chicken and cashew nuts I have had and the rice was cooked just right too. Starter was wonderful, king prawns breaded and served with a fab sauce. Ended the meal with a chocolate bomb and, again, very good and prices also very good. Cocktails very impressive. Would recommend.

What a great experience from start to finish. The staff were absolutely lovely and so attentive (S.O. to Amrita). We will definitely be back, thank you for an amazing birthday meal! ❤️

It was just an amazing experience. Me and my partner visited the restaurant for the first time for just a quick bite, however the service was so welcoming that we ended up staying a little longer. All the service staff is so pleasant and professional. We were greeted with a big smile by Jack (I think his name is) and we're further served by Steven,they both were so nice and sweet that honestly the experience became so enhanced. Steven went above and beyond and took up the time to chat with us and explain everything that was served to us. The cocktails are also quiet amazing. We will definitely be coming back

Fabulous pina colada’s made expertly by Amir! Best I’ve had. Brace yourself for v loud music - remove your hearing aids old timers 😂

We dined here Saturday evening 27th May, we came from Leeds as a group of 6. We loved the food, it was a little bit of a wait but so worth it, everyone's loved their food and kept commenting on how good the food was...

Great spot for a day out with the girls! Staff were lovely and very attentive and welcoming. Lovely treat and we will definitely be back

Went for a bottomless brunch the food was great and like that you get a dessert as well as the main, for the price value for money, staff was quite slow to get drinks and seemed like we was very rushed

Lovely venue a few things that let it down menus looked dirty, & for me choice of food for Brunch limited to Club sandwich, Veggie Breakfast, English Breakfast & Savoury Pancake Not the best although there were fries with my Club not much Chicken in...

Excellent value for money bottomless brunch. Good selection of food which was tasty and filling and paid extra for the cocktails and the 2 we got were spot on, esp the porn stars!! The prosecco was free flowing and we were never without a drink,...

Great evening by the canal with good music, with nice cocktails and drinks available and nice lights in the area which is great and even better in the summer time.

The best Thai food I have eaten in Birmingham. Good gluten-free and veggie offerings, fairly reasonably priced & nice staff.

Great place to come for cocktails,, great choice and the bar tenders are very knowledgeable. Highly recommended if your in area

The menu looks amazing but the reality is very different, my main tasted like a ready meal, my friend’s lamb was so overcooked and the nachos were embarrassing. We had a great waitress and the wine was reasonably priced but overall wouldn’t go back and...

Lovely welcome,seated promptly,drinks and food order taken within a reasonable time,started were phenomenal,followed by even more delicious mains,the food was so tasty I can't even begin to explain,we had the spinach gyozas and the bao buns! For my main I had the lamb and it...

The food was amazing. Went for a birthday Our server alyssa she was fantastic very friendly and kept checking on us. And the manager he was cool got us free shots;) deffo coming back again

Me and my girls came for a bottomless brunch and it was so much better than we were expecting. Beatrice really made the brunch experience so fun from the get go, she was really bubbly and smiley and went the extra mile to make sure...

Cocktails were very cool and a great selection. I am gluten free, so they instantly got a list of things that I could and could not have - finding that I could have most things which was brilliant. Our server was amazing, very chatty and...

Really nice vibe. Staff were super friendly. Food was superb. All the specialties have an Asian feel but there is a good variety of other options too. And great cocktails. We’re not big restaurant people, prefer bars/pubs. But we found this a really nice, relaxed...

We had a fab bottomless celebrating one of our friends hen do. We had Ninti serve us who was brilliant, attentive, kind and funny! Food was fantastic too- the banana waffles were incredible as was the rainbow bagel! Very good value, will definitely be back!

Came for a bottomless brunch for my friends 24th birthday and we had an amazing time . Our waitress Beatrice was so enthusiastic and made our experience 10x better super thankful for her hard work

The hood was delicious and the service was even Better! Beatrice was out lively waitress, she made us feel very welcome and made the experience so enjoyable

Amazing food and cocktails! Beatrice was so lovely and accommodating and her knowledge of the menu was a great help. We will definitely be back! ☺️

Came here for bottomless brunch with the girls to celebrate two of our birthdays! Klarisa was our server and she was brilliant! A lot of brunches you go to, you find that you have to get the attention of the servers for your drinks but...

Beatrice was the most amazing host. She made our 1st wedding anniversary so special. Food and drink was unreal and we always had drinks at our table. 100% recommend!!

Amazing food as always. Beatrice was the loveliest server and gave some great drink recommendations. If you like the sound of a drink but want to change it up a little, your server is more than happy

Had an amazing time Aluna with Beatrice serving us & making us feel welcomed. Highly recommend this place

Just had a lovely experience at aluna, thanks to Nico for some amazing cocktails and Kiran for looking after us at our table. Compliments to the chef . We will be back!!

Upon arrival we were informed that our table was not ready as the previous guests had not left but were offered a complimentary round drinks. Staff were very friendly and worked really hard to get us seated, our order was taken immediately and the service...

Best service so far in Alina very respectfully and supportive through and through. I definitely recommend!

Ninty was such a good host! Very attentive and helpful,was good chat too. Would come back here again :) Food was great and so were drinks

Rayna was lovely and very accommodating! I tried to give her a tip but she wouldn’t let me. Great visit 10/10

Me and my Sisters had a fantastic time here before New year's eve! RAYNA was a brilliant Host who looked after me and the gals well! Happy New year to you all 👍

We were a group of 4 and served today by the lovely Rayna. Great recommendations and we really enjoyed the Deadly Explixir... Thankfully no work planned for tomorrow!

The food and drinks were great, Rayna our waitress was lovely and very friendly, great service and would deffo recommend!

Great food and service at aluna. Beatrice was very polite and helpful. Food was very tasty and cocktails were great!

Lovely personalised service, made recommendations, was very attentive, and friendly, hard to find service this good these days Cocktails were great too as always :)

Really great service by Beatrice. Very kind and helpful. Lovely food too and great cocktails. Would definitely come back

Amazing food, and even better service from Beatrice - the most amazing host!! We will be back for sure!!

Thank you Klarisa, great service and really friendly! We came in late and although busy, we were looked after.

We came to Aluna for my aunties 60th birthday. We were a party of over 20, drinks were a bit slow for table service but if you ordered at the bar they were a lot quicker and delicious. We ordered a drink called “deadly elixir”...

Great service by Beatrice; really friendly energetic service that made it an enjoyable experience for us all. Attentive service and great food.

Me and my 4 other friends were served by Beatrice. She was the warmest person you could ever meet! She was so attentive, offered suggestions for our cocktails, took pictures and generally made our night so much fun. Such a good night and Beatrice made...

Thanks to Reyna for being such a great host! She was so on it with refreshing our drinks and the food was great.

Thanks to Rayna for making us so welcome this Christmas Eve. I had the bottomless mocktail brunch and it was delicious. Service was really fast and Rayna was so kind and patient with us. Will definitely be back!!

Really enjoyed our pre-Christmas drinks at Aluna. Got our own booth and Beatrice made it lots of fun with dry ice and fire displays 😍 thanks so much!

We booked a table for Christmas drinks and received brilliant service from Beatrice. She looked after us all night, recommended drinks, served us shots and showed us some cool dry ice tricks! We had a great time and would definitely come back. Thanks Beatrice!

Popped in here for a drink before the theatre and enjoyed it so much we came back afterwards! Staff were friendly and inviting, drinks and cocktails delicious with an extensive menu and we had some nibbles which were also really tasty! Beatrice looked after us...

Had a lovely evening. Great drinks, great food and great service by Rayna. We will definitely be coming back again.

Tiago gave amazing service tonight! He was very welcoming and made some amazing recommendations! Cant wait to visit again! Thanks Tiago!!!

I came to Aluna with my family for my sisters 18th birthday, we were served by Illysissa and Mari, they were so professional, they were very accommodating, quick with service and had good banter, which was well reciprocated with my family! Thank you so much...

I took my friend to Aluna for the afternoon for her birthday bottomless brunch! It was absolutely amazing. The food was so good and the service was even better! Beatrice made our visit by being really friendly and fun! Would highly recommend!

Melina was fantastic. She really made us feel at home and the drinks kept flowing. Amazing trip and the food was lovely! 10/10

Fabulous brunch with friends! Lovely food and great service from Tiago, we’ll be booking again soon. Thank you very much!🥂

Lovely brunch with excellent service from Tiago. Kept glasses topped up and was attentive snd friendly. Fully recommend

We recently visited this Restaurant on Saturday Evening and I cant praise Alyssa our waitress for the night enough. She was so welcoming on our arrival, she gave us recommendations on the Menu and Cocktails and was so cheerful and Smiley and nothing was too...

We came for a work Christmas do - had a fabulous time. - Eric and colleagues looked after us so well - can really recommend .they made a big effort re allergies for one of our party . Club sandwich , chocolate brownie and pornstar...

The service here was absolutely wonderful, Ranya was so kind and so friendly and I would recommend coming here 10/10. Food was excellent and drinks were so good.

Came for a bottomless brunch for my friends birthday - rayna was serving our table and she was so helpful and lovely she made the evening amazing!!

Came here on a Monday evening for a work team meal. We all had a great time here. Not sure if it was the manager who looked after us but he was very friendly and accommodating. The other staff were also great. The only disappointment...

Rayna was fantastic this evening! Fab service and lovely touch for my friends birthday!! Bottomless was also great for refills

My partner and I had travelled to Birmingham for a weekend and as we arrived late we went for a wonder and stumbled across Aluna on the Saturday evening. We decided it was as good a place as any to have a drink, so we...

It was mine and my partners third year anniversary and she made us feel so welcomed and was an amazing waitress. She deserves a raise. Thank you. Xx

Fabulous evening celebrating our daughters graduation tonight. Tiago gave us great service and entertainment and made our evening feel special. Our meals were delicious and cocktails were dramatic and lovely 😍

We decided to go for a quick meal at aluna and beatrice sat us down. We asked for a sharing platter but they didn’t have a few items so beatrice suggested a few substations that were absolutely superb! We had an absolutely amazing time there!

I came in with my friend for dinner and our lovelty waitress Beatrice was very friendly, bubbly and accommodating with our requests on our sharing platter. She had an amazing attitude and made us feel so welcome. We will definitely be coming more often and...

Thoroughly enjoyed our prosecco & cocktails bottomless brunch (1 main + 1 dessert) on Sunday. Cocktails were free flowing and always arrived before we had emptied our glasses :) Rayna, our waitress, was absolutely lovely. Great service, good food, plenty of delicious cocktails and lovely...

Food was ok the waitress Beatuie was lovely thank you she even got me a candle for my early birthday which was lovely xxxxxxx

Great. Beatrice was amazing. An absolute Portuguese rocket. Thanks for a great brunch. We would definitely come back. Beatrice was great.