Based on 201 opinions finded in 1 websites
Based on 201 opinions finded in 1 websites
Nº 467 in 1011 in Barnet
Opinions
I ordered a chicken wrap and instead of it coming as I wanted, it was sent with only meat and cabbage.when I contacted the person who answered the phone was very arrogant.that is, we pay and it's still our fault that we don't get what we ordered and we get something else.I do not recommend ordering from such people
Alina Atanasoie . 2024-06-08
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Was never disappointed by them, portion was good and tasty! Keep it up
Chee Ng . 2024-05-21
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Love it! Delicious and super friendly staff.
Maryna Maksymenko . 2024-04-21
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ordered & burger came with no bun dont really know how u forget to put a bun on a burger literally the main part
Jasmine Harrison . 2024-04-10
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THIEVES!!! I’ve had it. not ordering from here again, yet again left out part of my meal that I’ve PAID for absolute joke, And haven’t even got the decency to answer the phone and sort it out.
Aaron Mcelwee . 2024-02-23
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I have been using this Charcoal for long time honestly they are very good people, fantastic quality food and very fair price
Mohammad Karim . 2024-02-13
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Perfect tasty food, friendly guys👍🏼👌🏽
Carl Dean . 2023-12-30
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Discussed chips not cooked atoll
Niko Dedej . 2023-12-12
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Moved to the area one year ago and been trying out a few different takeaway kebab places without much luck. I can finally say I've found a great one and one that I'll be sticking with. Walked in and noticed how clean the shop is and service is friendly. The donna chicken kebab is delicious. Not to oily , full of flavor. Very happy I found Ali's charcoal grill. I'll be a regular from now on.
J M . 2023-10-07
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The food is excellent 👌 Today i ordered chicken doner with salad and fries. The portion of meat was huge and also had 4 different sauces - fresh hummus, tzatziki, garlic and spicy sauce. Highly recommend!!!!
Yuliia Fedchuk . 2023-10-01
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I was going to buy a donna kebab but was changing the meat as i got outside and didn't know if I would get fresh kebab so left it but have to say it looked very clean
Mark Lidbetter . 2023-08-27
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Always order my shish from here and it’s always delicious and fresh, including the best side salad. Thanks
Sarah McCarthy . 2023-08-11
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Friendly service, good food. Cash only is a bit of a hassle
Andy N . 2023-08-05
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Chicken Donna and all the food is brilliant!
zane rafiq . 2023-08-04
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Great will be back...proper kebab shop
m don . 2023-08-04
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Went there last night service has defiantly improved
Alex Petty . 2023-06-15
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Ordered with just eat at 6:00 I was informed that delivery will be by 6:30-6:50 food arrived at 19:20 and the food was stone cold the food had no salad or sauce that was requested and the drink was not the one ordered won’t be ordering again and I’ll be advising everyone else against it too
Keiran Madden . 2023-03-13
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Nobody answered the phone so ordered using the hub service, it was no Surprise when chips l ordered did not arrive. The rest of the food was great as usual but when ordering chips with the meal it can be hit and miss if you get them or not, very frustrating!!!
Maggie Whelan . 2023-03-08
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Excellent food and quick service. You could pop in or order delivery. The guys provide excellent service. Definitely worth trying them out.
Georgi Ivanov . 2023-01-28
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Good if you want cold food and abuse off staff when you complain.
mr kingham . 2022-11-10
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The best food,very fast delivery,the people are very friendly they always smile and yes are the best
Ionut Selepiuc . 2022-10-30
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Restaurant quality food at a takeaway for decent prices, lovely owner who makes amazing Turkish BBQ. this is a small diversion for me while traveling between London and the north east and I always enjoy their food.
Syed Ali Akbar Rizvi . 2022-10-25
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one of the most horrible experiences, the person on the phone, without education, speaks badly and offensively. I waited for pizza (I'm not exaggerating for 2 hours) because they forgot. after I receive it, I receive it burnt. I DO NOT RECOMMEND
Cornel Vasile . 2022-10-22
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Please don't order food Ali's charcoal grill unless you are crazy
Medina Halouane . 2022-10-21
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I came here a couple weeks back as I was working locally. I ordered the quarter pounder which was very good indeed! The bun was very soft and the meat was juicy! The place was kept very clean and tidy too.
S Rahman . 2022-10-01
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Great food and such a lovely staff!!!
Dorota Symerewicz . 2022-09-23
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Very nice kebab. Everything looks fresh. It was the first time I was there. The Turkish guy was very nice and chatty whole he was preparing the salads. The kebab was massive and worth every penny. Will definitely go back soon! Thanks
Péter Meier . 2022-09-12
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Best kebab shop I've ever been to!! & Very friendly staff also!
Aidan Mannion . 2022-09-04
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Their food is really nice and very good quality.
Tanvi Govind . 2022-09-02
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10/10 best kebab, the lamb and chicken shish was very tasty. Salad tasted fresh and delicious. Chilli sauce and garlic sauce best I’ve ever tried. Quick delivery and good prices I recommend 👍
Z . 2022-08-31
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Had a day out with friends and grabbed some quick takeaway. Loved it
malaikah . 2022-08-31
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friendly staff food was really good will order again from here
Q Q . 2022-08-31
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Definitely my go to for takeout, would definitely recommend. Always amazing customer service and reliable delivery. Food is always delicious and fresh with generous quantities definitely worth it. I’d recommend chicken shish and quarter pounder.
nostalgicwolf x . 2022-08-30
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super excellent taste and service
Ali Ökteb . 2022-08-24
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Amazing food with quick and amazing service, also the workers were very kind. Definitely recommend anyone in the area come and eat here
Mehmet O . 2022-08-23
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Staff who attended me:⭐⭐⭐⭐⭐ Food received:⭐⭐⭐⭐⭐ Cleaning of the plae:⭐⭐⭐⭐⭐
Y. Cor . 2022-08-09
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Very delicious food recommended to everyone kebab Lovers
Khushal05 Kk.don90 . 2022-08-06
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Best food vary Delicious I will order again
Qais Salahi . 2022-08-04
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Very good food, staff is very friendly and professional fresh salad and sauces.
mohsin rauf . 2022-07-31
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This was my 1st visit and i bought a large mixed donor with salad, pitta and chips. I didn't finish it so ate what was left warmed up the next day. Thoroughly enjoyed it will be making this my regular takeaway.
brian smith . 2022-07-25
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Absolutely love this restaurant it’s so delicious and the staff was incredible Thank you much for the serve it was amazing!!! I definitely recommend
Zahra Jelali . 2022-03-26
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Do your self a favor and do not order from this place 🤮 I ordered a mixed rap doner and it was the worse thing I've ever had in my life The food was oily "the whole bag was dripping of oil "and soggy, the amount of mayonnaise was more then the filling it self ..... went straight to the bin
Oussama Djelid . 2022-03-13
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Not happy at all asked for lamb donner chicken shesh and was give a donner mix wrap with no offer of replacement. Last time I use them.
darren ditchman . 2022-03-11
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Just moved into the area and discovered this place. And it was great. Food was lovely and the staffs are very accommodating. Glad to find a good place to get good quality food.
Cherry . 2021-12-28
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Very small pieces of iron wire. can cause serious stomach problems. I dont know if i eat some of that...
Edyson COX . 2021-11-26
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Love the vibe! Portions are incredible. I'm here regularly and have bought all of my friends.
Callum Cleary-Raphael . 2021-11-23
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I will give 5 stars because I love a family business and simplicity. Father and son working together, Father is the chef since 1975. My friends always comes here and today it's my first time so I've felt very chilled, service was fast and was offered toasted bread with 3 different sauces, we ordered calamari, prawns tempura and chicken wings and everything was great. We came at 2:45pm, Friday and wasn't busy at all but maybe later on. Minimum payment on cash machine it's £10. Didn't use the toilet so can not say much. I highly recommend this place if you are looking for a homemade food and not a Michelin rated restaurant. Simple, Modern and Family Business - TOP
V PT . 2021-11-05
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The best chicken wrap I had in the area.(Michelle 🤗🤗🤗bbc)
Mihaela Lorent . 2021-10-05
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Avoid like the Black Plague. The wraps were £7:50 each not exactly cheap. Cash only Gastroenteritis....after eating donner wrap. Nausea, vomiting. Loss of appetite n fever. My male friend also had tummy upset. Gastroenteritis from infected food facel matter etc. The place looks clean so either meat which was extremely over spiced. To hide poor quality. Or very poor hygiene of people preparing food no hand washing with soap after toilet. With the old owners not once did my friends or I get stomach upset.
Eve “Conway” Elliot . 2021-08-06
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Edit - Under new management The staff are great, the food is always great I go here often. Prices are great.
XJ6_Mayur . 2021-07-13
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The best kebab in this area , very tasty food and good price !!!
Carmen Pelmus . 2021-06-08
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Ordered from just eat food looked disgusting. Chips with cheese seemed like it was cooked in microwave, driver turned up without a face mask as well. Not value for money I had to bin most of the food and cooked my own
rishi dilchand . 2021-04-17
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Very good service and tasty, fresh food. Always see the main man Mamo (the short fella) also if you don’t use just eat to order but use the charcoal grill’s own website and app you get FREE delivery and cheaper prices 🤌🤌🤌
Mehmet San . 2021-04-03
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Great kebab shop the meat is scrumptious and great staff
stephen holt . 2021-02-02
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Top Costumer service and delicious food! Highly suggested!
Noor Esma . 2021-01-21
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The customer service is shockingly low in manners, they sent me a wrong order and all of my food arrived cold but I was still respectful and called them to mention that they had sent the wrong order, they changed it and although I had ordered the XL they sent me a small box of that particular food and they sent their delivery driver who was very polite to come and pick up the wrong order for a third time. I'm extremely unhappy about the way they shouted at me over the phone.
Melissa & Elissa . 2020-11-06
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I do around two three orders a week by online. The service is excellent, the food is good. The delivery takes minimum 45min even I live 5 min away from the restaurant. Other than that I recommend it strongly. Best regards
Jay Al-Badri . 2020-07-26
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I ordered a “Mixed Doner” for £8.50 and it was delicious, it came with a big bowl of salad and potato salad & bread, I felt full before I finished my meal. The customer service was very good, they was smiling constantly and the women who served our food was lovely. I’ll definitely be coming back.
Alexander Hannon . 2020-07-23
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DISGUSTING FOOD, don’t waste your money, the workers are extremely rude, have never eaten food this bad in my whole life! Awful absolutely awful people working there. Awful service! They serve burnt, stale, dry, tasteless food! Even if you are very hungry, you won’t want to eat there after you see the food! PLEASE DO NOT EAT AT THIS PLACEEEEE!
Baheer Sameer . 2020-06-13
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Didnt recieve my whole order. When called about it they said, 'what do you want us to do a about that we are super busy right now'. Plesse dont waste your time with this restaurant.
Jarmila Stokingerova . 2020-05-19
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Just do yourself a favour and don’t order from here. I usually have bad experience here with misplaced orders, incorrect food, delays etc. However i thought let me give it ONE more chance as I assumed ordering online would be simple and service may have got bette. After the debit was made, I called to confirm my order and only then they said they are out pizza. The website shouldn’t promote food which is out of stock and take the payment without you being aware it is out of stock until your the one who calls to confirm the order. Took me ages to call and ask what alternative I could get but as a veg, there was no other option. I tried to call and get a refund from customer service but as you expect, I couldn’t get through. Furthermore they messed up my order and I didn’t get what I asked for, I asked for it over the phone numerous times and online on the comments. it took them over an hour to deliver . Lovely experience :) didn’t get the food I wanted and took them ages to deliver the wrong stuff AND the food was COLD!
K . 2020-05-08
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Good food and very good prices. Excellent service too.
Mark O'Mahoney . 2020-02-29
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I had some smashing food delivered last night "New year's eve" when they must of been busy, would definitely recommend!
Carl Hill . 2020-01-01
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Always a really good kebab, friendly service
Noemi Horvath . 2019-12-21
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Avoid, rubbish food, disgusting
M Benz . 2019-12-12
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I had this place a couple of times it was fine but recently they have gotten bad they gave me old food that caused me to have diaoreah and tummy pain
sara Asam . 2019-11-10
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One of the best Donor kebabs I have had in a very long time. Plenty of meat and then some. Great chilli sauce. Brilliant friendly service. Will go back for sure.
A P . 2019-11-06
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Always tasty. Good service. and reasonable prices.
Hossein Al Rasoul . 2019-10-22
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Ordered a small chicken sish, the place is called CHARCOAL grill, I've come Into the place he has the chicken cooking on the hot plate where the greasy burgers and doner meat have been. There not even cooking the meat on a charcoal grill! He offered to make another but I've seen enough. I DONT WANT MY SISH MIXING WITH DIRTY FAT FROM DONER MEATS AND BURGERS. this isn't the first time I've caught them doing it. I complained before and they stopped but now there Upto old tricks again AVOID AVOID AVOID AVOID.
The Boss . 2019-08-04
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Delicious Kebab and brilliant stuff Wyśmienity Kebab i uprzejma obsługa
Piotr K . 2019-07-11
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First time I want and I try the doner kebab it was so tasty and delicious I recommend you to Go their and ask them we want lovely food
Aden Sanci . 2019-06-28
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He offered me cheap food which is not good
Asif Nadeem . 2019-04-25
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Very friendly staff always willing to help the food is always tasty hot and smells lovely
dave salih . 2019-04-10
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Food is not nice at all. Go alkies or paragon for delicous kebab. I dont like anything from here
Els . 2019-04-02
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The food was good, I asked for a large portion and the chiken size looked the same a small one sadly.
Eduard Daniel Danila . 2019-02-02
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Dirty kitchen, staff do not wear gloves while handling the food. I ordered a mixed grill over the phone to takeaway and when I got there I waited over ten mins inside the shop to even be acknowledged. The meat is very low quality - you can tell by the amount of oil and grease that oozes out, and as others have said the pita is definitely not heated - I watched as they just lumped it in straight from the plastic wrapper into other people’s delivery orders. The salad they give out is kept in small plastic boxes and are clearly left there (not even in the fridge) the whole day and just given to people - definitely NOT fresh. This on its own is a huge risk of food poisoning but this is not the kind of place that would give a damn if they killed you. Avoid at all costs! P.S. their prices in store are cheaper than online on Just-Eat.
Subs . 2018-12-18
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I ordered through Just Eat and was looking forward to receiving my order......It arrived over an hour late from the time I'd been told. Delivery was incomplete as I'd ordered salad, chilli and garlic sauce which wasn't included. The lamb shish was just minuscule and only a couple of peices which looked like it had been scrapped from a plate, the chicken shish was cold and rubbery. The pitta bread was rock hard and inedible, the rice cold and dry. I phoned the restaurant 38 times before they answered and the guy who answered told me he was only a delivery driver and couldn't help me there was no manager there!! What a waste of over £15! Never would I order from them again or even recommend this restaurant, if I could give this restaurant a minus rating it would be minus 5!!
Nikki O'Sullivan . 2018-12-16
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We ordered at 19:00, chased it at 20:05,and waited until 20:30! It never arrived and the phone was left unanswered when I tried calling again
Nina Apuzzo . 2018-12-15
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Najlepszy kebab jaki jadłem w Londynie. Polecam.
Krzysztof Nowicki . 2018-12-08
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large portions of food and good prices. the food is ok
Ciprian Andrei Maftei . 2018-09-09
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Always good fresh food and prompt delivery
Jojo Byrne . 2018-05-11
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Lovely kebabs and burgers. I am not big fan of their pizza, but servis is great and very fast delivery.
Peter Lutišan . 2017-12-26
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Poor service got the order wrong forgot to add chips to the tge offered to give me chips thst hsve been sitting there fir ages. No chilli sauce in a kebab joint ridiculous. Never use again
chetan mistry . 2017-08-30
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Easily the best place to eat in town with, literally, an authentic taste of Turkey. The staff are fantastic and an integral part of the dining experience. In all my years of eating here, I can honestly say I've never been served a poor meal.
Andrew Williams . 2017-08-23
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Extra salad ^_^ Thank-you! Good food here.
I . 2017-05-17
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Ordered a mixed wrap sent mixed with rice. I explained I cant eat rice and said I can take part of the order and pay for it he refused to let me keep part of the order. Just childish reaction to their mistake. Been left hungry after getting back in from work at 9 p.m.
Rohit Garara . 2017-04-27
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Delicious grilled meat! Fresh salad! Decent portions! Was our first time ordering but will come again!...
Sylvie Sefiha . 2017-03-08
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Amazing! Chicken Donner & Chicken Shish Kebab was super tasty, most important fairly salted which I love! Salad was delicious as it was slightly marinated (not the dry tasteless grass that's usually delivered by the local take away restaurants). It could include more green or red peppers, but overall - it was my first kebab order from Charcoal Grill and I absolutely loved it!
Eva Believer . 2017-02-19
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Friendly staff who serve nice food with a good price tag. would buy again and again!
Homa Pinnock . 2016-09-24
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Bread is manky and they dont cut it right plus the food is so tight you can count the pieces of chicken. Was so disappointed i took the food back and told the man to keep the £6.50 aswell you need it more then i do.
darren taylor . 2016-09-17
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Best Kebabs and fresh ingredients with good portion sizes. Lovely staff too🌟🌟🌟🌟🌟🌟
Sue de Beer . 2016-08-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Loved the poke bowl and the smoothie might be the best I’ve ever had. The macarons are also delicious. The staff are all lovely too.
158 Opinions
I came here with 2 of my friends, and the waiter took us to our table. we waited for well over 30 minutes and no one came to take our food or drink order, I then saw the waiter and asked if he could come and take our order, but he just ignored me and walked away, I then went to the bar to ask to speak to a manager, I told the manager we have waited some time for someone to take our order, he just surged his shoulders, so I said he no one can take our order maybe we should go elsewhere, and he said, then go elsewhere, and that is what we did, sorry, we will not be returning back