Based on 318 opinions finded in 2 websites
Based on 318 opinions finded in 2 websites
Nº 886 in 1184 in East Riding of Yorkshire
Nº 20 of 39 Pizza & Pasta in East Riding of Yorkshire
Opinions
Yet again food sent to the wring address. Spent a fortune at this place so your more than aware were we live. Rang were was the order. We came to the house no one was in. No seen as my husband is watching football right next to the window no one came. Nothing aswell on the camera. So do not lie. We will do it again. Another 1 and a half hours were is it then. Oh we will redo it for you. What again!!!! 3 hours from ordering. Order cancelled and we have to wait for the owner to come back of holiday to get our money back. No idea how to run a business.
Victoria Kirkham-drew . 2024-09-29
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This is what Seafood pizza suppose to be. Top place 🏆
Patryk Duszyński . 2024-09-29
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Best pizzas and specialities in town! The food is unbelievable here I cannot fault it!
Ilias Amiche . 2024-08-30
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Chicken kabab margarita pizza absolutely spot on chicken was cooked perfectly moist and pizza was full of toppings be seeing you again cheers...
Ray Taylor . 2024-08-25
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Had this tonight. It was the best pizza I've ever had! hot, plenty of cheese and topped with chicken and mushroom...very well presented, chips/ fries were seasoned with plenty of chip spice and tested lovely. People who give it a one star clearly don't want to spend extra for quality I shall order again Brilliant 👏
Leanne Taylor . 2024-08-25
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Avoid, ordered meat ball pasta dish and informed 6 meat balls only to find 3 meat ball neatly cut in half. Tiny dish for £12.69. Also several items missing and informed we should have asked before leaving. Rude staff, poor service and food average at best at restaurant prices.
Joanne Hughes . 2024-08-22
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Most expensive kebabs we’ve purchased. £40+ spent on 3 meals that claimed to come with salad and sauce. Only to find meat and pita bread only. Phoned to enquire only to be informed you need to request salad and sauce. One to avoid, feel totally ripped off. £40 for pitta bread and meat only.
Richard Hughes . 2024-08-22
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Ordered food here on our way to the boat from Hull to Rotterdam so it had to be ready in time. It was! And the food was steaming hot and delicious! So thanks very much!
Kim van Dijk . 2024-07-27
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This takeaway offers restaurant-quality food with every order. The owner and staff are exceptionally friendly and helpful, adding a personal touch to the experience. A delightful choice for anyone craving gourmet meals after work.
Mohamad Khameneh . 2024-07-14
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Stunning food every good service.
carl brown . 2024-06-13
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Spent over the top for 2 people, when you usually spend a certain amount, you get a free garlic bread, i asked and teller said no we don't give free ones, ok so took my food home to enjoy and they left stuff off my order. Disappointed.
Michelle Wendy Foster . 2024-06-08
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Oh dear oh dear pizza and fries tonight £18 NOT worth it had to phone ask for more fries that were not cold have to find somewhere else
Phillip Sprowson . 2024-06-07
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Without a doubt the best take away in hull and surrounding areas! The food is a bit more expensive but you get what you pay for! Delicious every time!
Rachael Omond . 2024-05-24
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Absolutely wonderful, first time used the takeaway. Food was brilliant. The delivery guy was also really friendly and chatty which is nice too.
James Wiseman . 2024-05-23
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His delivery driver thinks it's okay to park his car on the path and rather than waiting for traffic to move before getting in he opened his door slamming it into my vehicle. I will be back to see him very soon as I was in a rush but I aren't having that. Avoid this business guys. That's not acceptable behaviour.
Kam Ran . 2024-03-28
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Food was great but the salad that was ordered didn't turn up with delivery
Kathryn Bateson . 2024-02-22
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Used to be good here.. but the prices are just stupid these days especially when the quality’s gone down hill. Can’t justify it anymore so will order from elsewhere in future.
Sam . 2024-02-19
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Will no longer be ordering from here, the prices have been creeping up for the last couple of years and the latest increases are just ridiculous. You're best off going to one of the the local pub restaurants, which they are plenty around the local villages and you will be paying less.
David Platts . 2024-02-08
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Fantastic food all the time! Quick and polite. And yes it's a little expensive but very worth it.
Sara Joanne . 2023-10-18
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Been ordering vegan food from here for 6 years. Go to order tonight to be told all the food gets cooked in the same fryers 😂
H Colley . 2023-10-06
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Another lovely Puttanesca Pizza tonight, cooked to perfection as always. Delivered again with great speed and friendliness!
Roger . 2023-09-24
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Tasted good but shouldn't arrive like this for the price you pay. Looks like it's been carried in a carrier bag with the rest of the shopping.
M . 2023-09-20
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Hands down the best Calzone I've had in ages. I travel from Leven to get these because they don't scrimp on fillings/toppings!
Tim Hudson . 2023-09-14
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Had a lovely BBQ Chicken Burger, fresh salad and a ice cold Pepsi. Really tasty and very friendly service. Thank you 😊
Kate Foster . 2023-09-09
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Both the chefs make outstanding food well worth trying it out. It is a friendly atmosphere as well as politeness
Jess . 2023-08-09
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Absolutely beautiful food!.. Always hot, crispy and fresh! Full of flavour, Can't fault it at all.
Emma Carr . 2023-07-17
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Ordered a kiev pizza, it was insanely greasy, the garlic bread was even worse. It was quite bland considering it was supposed to have garlic and parmesan....also ordered the bbq meat box and the portion of meat was very small considering the price. Not good value for money, food not great either, the young lad on the counter was polite, probably the best part of the takeaway experience.
Ashleigh Baker . 2023-07-11
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can be a bit hit and miss but when its a hit its fantastic
kev clark . 2023-06-22
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Food is excellent and the speed in which we get our food delivered is first class. I would recommend you try there pizzas they are better then the mainstream fast food outlets
Paul Linley . 2023-06-20
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Way over priced got a large donner meat with chips half cooked they was no more then 10 strips of meat and enough chips for 4 people with half the tub of chip spice not the first time I have had a problem will not be using them again
David Mills . 2023-06-15
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First time using this take away, and definitely won't be our last. Service Exceptional, Food Amazing and when it arrived was still Hot. (Thorngumbald). Choice was unbelievable in fact that was the hardest part deciding what to choose. Would definitely recommend Al Capone. Can't wait to try the rest of the menu. Thank You. Jeff.
Jeff Coombs . 2023-06-03
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Good food,very busy friendly staff.
Jill Attwood . 2023-06-02
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Ordered from here whilst staying in a lodge 15 mins away. Food arrived on time and hot. Can honestly say I can't remember any takeaway pizza (and sides) tasting so good. Lovely fresh ingredients, thick pepperoni, nice base, and the calzone was also spot on. Most takeaways produce a sweaty mess of a calzone but this was restaurant quality. Highly recommended. Just gutted we've been driving past it for years and never called in.
Stephen cresswell . 2023-05-23
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Just had something so simple : chicken nuggets and chips, and omg they were amazing!! So chunky and crispy, 100% chicken. Definitely would recommend!
Leah Wilkinson . 2023-05-21
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Never been to a takeaway with so many staff, this place is so busy and serves fantastic food, deserves the 5 stars 🌟
Margaret Moore . 2023-05-01
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Food was fantastic quality very well done. How ever the language coming from the young staff a delivery drivers need addressing. If young kids where in the shop i would have been awful. As i mentioned great food.
john fleming . 2023-05-01
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Literally the best takeaway I have ever had!
Michael Rignall . 2023-04-15
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Staying at a holiday lodge 5 miles away, ordered a take out from Al Capone’s, had a bit of a wait, but when the food arrived it was delivered by a lovely polite guy, who called as asked when 5 mins away. The food was absolutely delicious and hot, restaurant quality. Thank you so much!!!
Anna B . 2023-03-28
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amazing food and great customer service from young girl on the till. the pizza is the best i have ever had and did not expect such wonderful staff at a takeaway
billy r . 2023-03-23
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Me and my partner get our Pizzas from here as they taste crack on. By pricy but you can tell why. Parking is give or take though as its a busy main street
danny townsley . 2023-03-08
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I literally found a mouse in my kabab. I was gutted at first because this cost my household a whopping £30 which could of been spent on turkey dinosaurs. maby if they didn't forgot my sauce & salad it would of hided its tail at least, I am now a vegan and take food very seriously please don't let this review put you of ordering a chicken kabab in the future.
G F . 2023-02-03
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I have been ordering from Al Capone for a number of years now. It's just a lovely takeaway but with restaurant quality food!! Best takeaway in around. The staff and the owner are always friendly helpful. 5*
Lee Sawden (Sawden & Sons Ltd) . 2023-01-09
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Best takeaway in hull, now I can’t eat anywhere else🤤🤤
Connie Langler . 2022-11-23
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Food was set to a very high standard looked and was very delicious highly recommended. It’s pricey but well worth it very polite and welcoming staff will definitely order again 😁
Mully . 2022-11-22
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A very busy but organised take away. Clean, polite staff
Gina Wray . 2022-11-15
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Always spot on food. Can't fault it.
Sarah Schofield . 2022-11-12
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Absolutely amazing food and very fast at delivery
Darren Davis . 2022-10-03
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Very nice take away probably one of the best ones. However the driver was an absolute d**khead as he couldn’t find where we lived and he said he rang four times and I said sorry our phone was dead and then we started mumbling and walked away from the conversation. He had a blue van and I think he needs to learn how to speak to the public.
Hazarddd . 2022-09-18
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Only been once, best takeaway ive ever had
Mark Williams . 2022-09-16
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Every thing is the best in Alcapone … Absolutely delicious food
Maria Kaml . 2022-09-03
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Just had 2 donner pizzas delivered and even though we don't have take away very often, we always use Al Capone as they are consistent in the quality of their ingredients. Arrived hot as normal and within the time as informed. You have to be prepared to pay more for quality and we have never been disappointed with that quality. Keep up with the good service, there are people out there who value a local takeaway.
DNP6 . 2022-08-28
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We ordered the calzone, a kebab and a pizza. The food was amazing, and restaurant quality. It was beautifully presented, the kitchen area looked clean and the staff seemed really well organised and smart. Would absolutely use this take away again, just wish there was one nearer to me.
Gem . 2022-07-30
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Excellent food, always a treat.
Paul Watts . 2022-07-14
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Ordered a takeaway and after 80 minutes of waiting I called and found out it hasn’t even finished cooking.
Lewis Jarvis . 2022-07-01
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I'm from Norwich, the best pizza I've ever had.thank you
Mark Tuttle . 2022-04-19
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We have eaten from here lots of times and it has always been amazing. we always have it for a mothers day treat for the family… But last night it was awful.. infact is was inhabital..the bbq pulled pork pizza tasted like discinfectant so went in bin, the meat feast calzone also had a very chemical taste to it.so in the bin that went. The burger was like rubber so that also was binned! the doner meat was like a childs potion. £70 wasted we were all very disappointed, hungry and skint
Lisairene E . 2022-03-28
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So, they get mess my order up. I call to complain and request a refund, I get laughed at by the girl who answered the phone and refused a refund. DONT BOTHER WITH THEM, THEY HAVE ZERO UNDERSTANDING OF CUSTOMER SERVICE - TO BE LAUGHED AT WHEN OFFERING A REASONABLE COMPLAINT??? SMALL VILLAGE MENTALITY FROM SMALL MINDED PEOPLE
Patrick Clark . 2021-11-10
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Bought an 12 inch pizza. When I got it home it looked like it had been made days ago and was like eating card board and for the extortionate price of £14.40. Never again.
George Allen . 2021-10-29
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Excellent food pizzas good service you will really enjoy the food delivery available
David Sykes . 2021-10-28
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Consistently delicious food. Main issue to improve is the speed of service and general customer service. Orders can take a while, even on off peak days. When querying on the phone, service can be poor and unhelpful.
Patrick Webster . 2021-09-03
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Used dozens of times and spent thousands here, we live 1 minute drive round the corner but this place has gone downhill, it takes 2+ hours just to get food delivered. Why take orders if you're that busy???? Ruined what should've been a nice night because everyone was moaning about having to wait. Wont be going again, stopped going as much when prices were put up to ridiculous highs. Only have it as a treat now but 2 hours delivery is just ridiculous.
Scott Taylor . 2021-08-21
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Really great quality fast food, especially the beef burgers. Friendly staff, and good over the phone.
Daniel 189 . 2021-08-14
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Food is delicious and a good price for the quality and quantity of food but unfortunately waited in the shop for 20mins after pre ordering and also got order wrong left out some items that were ordered , I rang the store to be told we will get a delivery driver with you asap to give you your refund,this never came, VERY POOR SERVICE
aidan cairns . 2021-08-07
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The best take away in the area by far, very reasonably priced for the quality of the food. I had the Pollo A LA Galabresa and the lasagne with a side salad, both were absolutely beautiful
Will Turner . 2021-07-26
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Expensive but you get what you pay for. Very nice food, more like restaurant quality than your typical kebab shop.
T M . 2021-07-25
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Great kebab calzone takeaway. Delivered to the local campsite.
Damian Hill . 2021-07-24
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One of the best Italian takeaways in East Yorkshire
S JT . 2021-07-20
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Ordered a kebab, looks like it's come from IKEA, didn't realise I had to build it myself, yet the photo on the menu is this ...this is what I got
Philip Thompson . 2021-07-03
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Ordered from Westfield fishing lodges for delivery, delivery took about hour and a half but they did say it would take roughly that. Worth the wait however. Easily some of the best takeaway pizza I've had. Highly recommended. Delivery charge was 3.50 and cash only fyi.
Chris Hatton . 2021-05-21
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Over 3.5 hrs wait for food to be delivered and then once delivered missing item from the order. No offer of any discount being applied to the order despite ringing twice to find out what had happened to our order only that IF we ordered again, to ring up rather than order online and they would offer some kind of discount which is very unlikely considering the shocking service we received.
Marfleet80 . 2021-05-20
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Nice food and staff,worth a try if your passing and want to take tea home. Thanks.👍
Stewart Frow . 2021-05-18
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Far too expensive, super slow delivery & always errors on the order such as missing items off, even using the online ordering the mistakes keep happening. The prices are just too high & they keep creeping up but the quality & service is slipping. Sorry you've lost me as a customer.
AngloSaxon1 . 2021-05-15
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Rang after 2 hours to find out about delivery. Was told it was been made an hour later still not delivered. Totally shocking service then phones not answered.
Iain Bradley . 2021-05-15
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Have used this take away for a while now. It is more expensive than most but always been happy with quality and service until recently. We have now been waiting over 3 hours for our food and it’s not the first time. No apologies. No answer. No more custom from us.
FM0425 . 2021-05-15
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Appalling. I’ve used this takeaway for years! This is the last straw. Got my order wrong AGAIN! Missing items, asked for a refund and the owner wouldn’t refund all. My partner had to go to another takeaway to get the other bits. I’d advice skipping this takeaway. We came from hull to Preston, but never again.Not worth the money over £25 for two kebabs. Rip off tbf. Skip!
abbiR1996 . 2021-05-07
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The last couple of times we have had a take away the food hasn't been as good as usual.. garlic bread had massive blown up bits, and was too well cooked.. and far too long to wait .
sarah Gaunt . 2021-05-06
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Worst service I have ever received, made an order for nearly £50, waited for 2 hours then rang to see where it is, got left on hold for 5 minutes whilst they tried to locate my order he then came back to say it was 'cooking' I said Iv waited 2 hours why is it only just cooking he said 'and' Iv never received such poor customer service if you can't handle the orders stop orders!!!! Iv not eaten all day and looked forward to nice food for it to never turn up!
Rebecca . 2021-05-01
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Placed an order online for delivery. then it stated 2 hours for delivery. I tried continuously to call the restaurant and nobody answered. It just rang and rang. I wanted to see if collection would be quicker. I even went on live chat on there website and even the agent on there could not reach the restaurant!! How can anybody make changes if you are ignoring calls?? Terrible terrible service looks like they are ignoring the phones so customers cannot cancel orders. Very very poor service indeed.
Gary Stratton . 2021-04-16
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Absolutely spot on. Meat on kebabs was great quality, fantastic taste and huge portions. Lovely fresh salad and delivered exactly as we asked when we ordered online!
Sandie Archer . 2021-02-20
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Fantastic food from our local takeaway, penne mexicana (extra hot ) our favourite, and pizza are cooked to perfection hot shot a must ,owner/ chefs and front of house staff helpful and friendly ,good quality food at reasonable prices, wouldn't go anywere else,big thankyou especially in this tough time 😄
Kathryn Atkins . 2021-02-19
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Unbelievable, best pizza in the area by far!
Steve Young . 2021-02-13
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Ordered to collect - no member of staff had a mask on Horrified to see young lad tear open plastic package on pitta breads with HIS TEETH!!!! Kept waiting only to see delivery staff stood eating dropping food no masks I couldn’t eat food after seeing the debacle of a set up Husband had pizza - cold greasy meat unappetising Other persons food pretty much the same standard £36 wasted Certainly NOT COVID FRIENDLY
sarah t . 2020-12-28
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Had a 2hr wait but it is Christmas Eve, food was absolutely ace and well worth the wait. Would deffo use again bit pricey but as good or better then some restaurants so can’t complain. Keep up the good work....
Phil Rodmell . 2020-12-24
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Exceptional takeaway; although more expensive than most takeaways, the price is reflected in the (restaurant) quality food. Great local ingredients, delicious pizza dough and expansive menu choices. If you don’t mind the drive to collect, you really won’t regret it.
Dan . 2020-12-18
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Brilliant hot food as always ... excellent quality produce cannot fault it .. Will use again ...ordering online through their website so quick and easy ..thank you to all staff
Sally Lowson . 2020-11-14
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I don't use this takeaway much because it has gone down hill a bit. We ordered online tonight to be advised our order would be ready to collect in 25 minutes. Arrived bang on time to be told it's not ready. That's 1 reason why I've not used this takeaway regularly. Then got home to find two items missing from the order. After ringing for a while (constantly engaged) to complain. They didn't seem to be too concerned. They wasn't happy to do a refund but insisted on delivering the missing items. To be fair they only took 15 minutes but obviously we had nearly finished the meal so the missing salad and fries at this point were wasted. While I waited for our order I witnessed too many teenagers running the front of house more concerned with their self than what they should be concentrating on. I feel that the prices have rocketed since covid set in.
Gary Lang . 2020-11-07
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We placed an order for two calzones...one which was totally different to what we ordered, which was ham and mushroom. We got done meat.... It was nearly 30 pounds for two calzones and a portion of large fries....do yourself a favour. Go to Kolize In Hedon get yourself the same sort of thing and pay ten pounds less....it will be a much better takeaway
Simon Scott . 2020-11-07
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Fab kebab could do with a live collection time in light there is no real parking but staff and food are great. Used delivery service this week and it was the same. But the quality of the food is excellent and was 1 hour early compared to delivery estimate
Stuart Abel . 2020-11-03
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We've used this takeaway for a few years now but never again. It used to be faultless. However, after spending over £60 on our food last week and getting the order wrong AGAIN, we will not waste any more money here. My husband had to drive back to get the correct pizza, with the rest of the food going cold. I would have expected some form of refund but the staff are just not bothered. The prices have gone up so much, dearer than some restaurants. We've previously had a 2h40 min wait for delivery and mistakes on our orders but enough is enough. I don't know what has changed with the staff but we won't be back.
AliHULLHull . 2020-10-09
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Friendly service. Steady state of costumers. They don't offer specials.parking on the main street can be a pain.
Billy of G.F.E Rickles . 2020-09-15
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Ordered from here a few times. Never again. It's always very mediocre nothing special but just convenient when you cba to cook. Ordered last night 7.20pm didnt arrive until 9.45pm. I gave 1 extra point because my partner didn't think his food was bad. I paid £1.45 extra for tomatoes on the pizza. 10" margarita over £7 as it is. Well the extra £1.45 for the tomatoes I will attach a photo for you to decide whether it was worth the extra money. So expensive. £30 for a pizza and mixed kebab inc delivery. So expensive for not great quality. What a disappointment. Wont be ordering again. Greedy owner, takes ages to arrive to find it was rubbish anyway. As you can see I paid £1.45 for 3 cherry tomatoes cut in half. Whomever made this pizza can't have been serious!! 1 of the halves isn't even on the pizza properly. I have to laugh at how shockingly sh** it looks.
Rachael60 . 2020-09-06
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£1.45 for extra tomatoes on the pizza.... is that a joke??? Pizza that cost nearly £9 and this is what you get? 2 hour wait for that!
Rachael W . 2020-09-06
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Paid £9 for a pizza. It was cold when it arrived and the box was squashed resulting in bread and cheese all over the roof of the box. Couldn't even open the damn thing, it was a state. (Won't let me add a photo for some reason)
beth -xo . 2020-09-02
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Ordered over 2 hours ago, still waiting for it!
Sue Haselgrove . 2020-08-28
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29pound odd for a chicken fajita costs 10.89 an a mixed fajita costs 11.45 grand total including delivery which is 1.50 comes to 23.85 and you charge a card payment of the rest, talk about ripping off
Karl Greenwood . 2020-08-07
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Omg my taste buds! That was awesome food you delivered to our door . You made our weekend! Thankyou so much 😊🛌 🥘 😍😍😍. The ribs 🥰the mushrooms 🍄🤤 pizza 😮🍕 AAAA****
Dave Ishywood . 2020-08-01
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Great food but the prices have gone up yet again, you've lost me as a customer. I order every week, the cost has always been too high but the food is good so I pay it but now that almost all the things we get have all gone up by about 50p each it's just too much. I'm sure many more customers will be lost, it's just greedy. I hope you can get through this period and don't lose too many customers due to the price increase but I think you will struggle, all my friends and family are no longer ordering after the price increase either.
Benicetopeopleok . 2020-07-31
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My first order from Al Capone’s was a Donner Kabab. And to be honest I wasn’t overly impressed. The meat was a little too greasy for my liking, however it was served with nice fresh salad and good quality chilli sauce. What did impress me was the cleanliness and friendly staff. With a 5 star rating in the door i thought it was worth sampling a few of there other dishes. There chicken kabab was lovely. Two lightly marinated chicken breasts sliced in half with fresh salad and chilli sauce. More than enough to make two Kabab’s out of one if you order a extra pita bread. Highly recommend if you like kababs. The BBQ pulled pork sizzler pizza that my son ordered was just as good. A light and thin base with lots of toppings. A thick and creamy carbonara for the wife, went down a treat and the ravioli in a creamy tomato sauce was lovely. All the ingredients seemed fresh and well balanced. We all really enjoyed our food and it was definitely worth paying that little extra for. Delivery took a while but it was a Friday Evening and it was all still hot so not a problem. Take aways are so hit and miss these days. This place is good! Tasty food, quality ingredients and great service. If the standards stay consistent then I’ll be a loyal customer for the foreseeable future
Paul Stevenson . 2020-06-06
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Ordered takeaway at 5.15 pm, was told delivery would be about an hour. Two hours later was informed it was in the oven. An hour after that I was informed it was with delivery driver by 9.15 still had not arrived was then informed they did not know where it was. It is now 10 pm and no food. Have had to settle for a fried egg sandwich for my wedding anniversary.
cazebor . 2020-06-01
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First time tonight and i must say great food nicely presented well done
Big Vern . 2020-05-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was all nice and hot when delivered and all food was really good, it was delivered in only 35 minutes so for a Friday night that was the quickest wait
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shame really for here as every time ask for delivery or pick up order gets cancelled. Think its just a victim of its own success
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Came here for dinner at the Beverley restaurant and the food was fantastic really enjoyed it all, we had the pleasure of been served by Paul, he made us feel really welcome was super friendly and gave us some good recommendations from the menu, made the whole experience better. Thanks again Paul.
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Nice place overall got delivery whilst staying down at Thorngumbald and I would get it again. Delivery pretty quick and pizza wasn’t too bad.
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This used to be the best about, but the last couple off time's I've been it's not been good, got a chicken pizza last time l went and it had hardly had any topping on.