Afternoon Tea at The Promenade in City of London, Westminster - Phone Number, Reservations, Reviews

Such a special place for Afternoon Tea! My friend and I were in London for Chelsea Flower Show and The Dorchester was beautifully decorated to celebrate that. The food, the variety of teas, the friendly and attentive and the tinkling of the piano in the background made for a truly memorable afternoon. The room has a lovely ambience, the decor is elegant and beautiful and we felt both special and relaxed. It was a highlight of our holiday.

Lovely mother- daughter afternoon. Beautiful place, attentive service yet never felt rushed. Pianist was exceptional on Sun Apr 21. Played variety of pieces from Led Zeppelin to Beyoncé to Coldplay. Offered gluten free options. Food prepared with care and attn to detail and presentation. Memorable!

I went here for a birthday with the family, we have been before but not for sometime. The children loved it, (11 and 13). It is such a lovely experience and the sandwiches, tea and cakes are all sublime, they even gave us a doggy bag which came in handy as we were off to a show that night. A special thank you to Olivia who served us that day made us feel welcome, at ease without diminisheing the sense of occasion.

We had arrived on time but had to wait for 10 minutes until our table is ready, waited for another 10 minutes for someone to give us the menus. I ordered champagne and the lady suggested to order coffee or tea. When we did order the tea/coffee it took a very long time for it to arrive, then no one came over to top up the tea has it was to the side of us and not easy access to. The sandwiches were decent sizes and the taste was not bad, ham, chicken and salmon were the tasty ones. Scones were OK and pastries were good. The waitesses and waiters were all very nice and polite but there were just not enough of them. With this high price range I'd expect much better and efficient service, Overall I'd not recommend it and will never want to be back.

Thank you very much Anuar for the beautiful experience you shared with us during our Afternoon Tea at The Promenade. Your explanations, service, sense of humour and advice were really appreciated! The beautiful setting, amazing staff, and delicious sandwiches, pastries and let us not forget the Scones, will make us come back! Cheers from Canada!

My sister and I visited recently and am really sad to say it was disappointing. We enjoy having afternoon tea and have been to many places. I was excited and looking forward to my booking. However it lacked attentiveness. Nobody checked in with us throughout the 2 and a half hours so after waiting a ridiculous time I had to resort to motioning to the staff to get any service. The scones were lovely but the pastries were not nice. It was without doubt the most expensive tea we attended but was really not worth half the money. I would not recommend it.

Lovely afternoon tea service was excellent I should have taken the server's name to acknowledge him. From approaching the Dorchester and in side constantly greeted with pleasantries. The afternoon tea is in the promenade with exceptionally beautiful display of flowers, scent and furnishing. I had notice a dirty glass once the server was notified it was replaced swiftly with an apology. The actual tea was a serving of unlimited sandwiches personal preference would be nice to have a carnation chicken sandwich rather than just roast chicken. Scones and conserves were lovely but I did not like the texture of the cream. There was no actual cake it was just sweet offerings decorated with fruit, which were nice but they should be at least one piece of sponge cake. At no time did I feel rushed like at other establishments that serve an afternoon tea. Because it was a birthday celebration a candlelit cape was presented which was totally unexpected. To get to the ladies toilets you have to go up a set of stairs and then go down another set of stairs whereas the men's toilet is on one level. Uneaten cakes where packed beautifully to be taken home I would book this venue again. Short bus ride to Knightsbridge if you want to go shopping afterwards.

Excellent service from Anuar! We had a lovely time as two couples celebrating two anniversaries. Pros: Service Sandwiches Scones and Jam Cons: Pastries/Cakes at the end were quite poor and would have brought down our 5 star experience down to a 3 star experience had it not been for the terrific service experience from Anuar. At this price point we were disappointed with the quality of the cakes, it would be better to fill yourself up on Sandwiches and Scones and forget the cakes!

We had a wonderful time at the Dorchester for high tea! Our waiter Anuar was so wonderful and really made sure that we had a brilliant experience! Would higly recommend afternoon tea at The Dorchester to celebrate a special occasion :-)

Despite a mixed first visit, I came again and this time service demonstrated by Michelle and James was brilliant. Tea topped up regularly and Michelle went above and beyond to ensure we had a good afternoon. Hotel is, as you would of course expect, immaculately presented- despite all the various objets not a spec of dust in sight! This combined with the service means I will return again!

We had good time at fabulous Promenade. It is the first time in London and first time for the traditional English afternoon tea. I did some research before the trip and definitely I made the right choice. The setting is gorgeous. The staff is very friendly to introduce different teas. The food is delicious. The sandwiches look simple and plain but they are all delicious! We tried all kinds of tea, and ordered additional sandwiches when they asked if we want more. It is not cheap but we spent beautiful 2 and half hours there.

It was terrible .. nothing was okay the food was really bad quality - finger sandwiches tasted really fade .: the scone were serve cold and they could not make the difference between two different type of olong tea and serve it properly . The service was also terrible they were doing really disrespectful joke about my mother age .. I wil never come back and nobody should !

The most fabulous high tea experience of our lives. The beauty of the setting is truly breathtaking. Delicious high tea menu. Don’t miss Cake & Flowers. Very impressed with the hospitality and kindness of two staff: Hanna our hostess and Michael our server. Best in class.

Our family all enjoyed afternoon tea it was not cheap but you get what you pay for the afternoon tea was delicious the selection of teas was good we would recommend this it’s a really good place to take mother on Mother’s Day .

Perfect if you are looking for a traditional afternoon tea experience. The sandwiches were great and the desserts even better. My husband has some dietary restrictions and they were will to make a batch of special sandwiches for him (we just had to wait for them to arrive). Our server was very attentive and really loved his job. My favorite part were the scones!

Lovely from start to finish. We managed to get halal as well as gluten free options. The scones in particular were delicious. Our waiter, Anuar, was great at making us feel welcome. Would deffo recommend.

I have always loved the idea of afternoon Tea and have visited several of what I call traditional classic hotels who offer such things like the savoy ,claridges and the ritz all of which put this experience to shame . I can’t remember our servers name but he was fantastic and a real highlight of our visit. It was a gift for my 50th birthday from my wife so we dressed up accordingly after reading the dress code ….well I don’t think there is a dress code with most people in hoodies and trainers (which I wear regularly). If you’re going to stipulate a dress code then please enforce it ! I can’t get my head around why you insist on charging the same price with or without champagne?why should I have to pay for alcohol which I do not drink ! Presentation of the sandwich’s were awful and just chucked on a plate and tasted like fridge ?why not presented on a tear ?absolutely no wow factor here .Cakes were tasty but looked dull and beige and the scones were dry . The server did notice it was my birthday 🥳 and gave me a small cake with a candle . All in all I would not return and a total bill of £230 for 2 was way to high for what we received..

Before I say any more our server was fantastic I am really sorry but didn't get his name. I have been coming to the Dorchester for 17 years (on and off) and have always said that the Dorchester is the best afternoon tea in London. It is with regret that I would now say that my opinion has changed. It used to be a proper, grand, very British afternoon tea and it is a shame that the hotel has felt it has to 'move with the times' especially for overseas visitors who just love (especially our American cousins) everything British. I don't think it helped that I remember what it used to be like when I initially came for the first time. A lot has changed and not for the better I am afraid. One thing that hasn't changed though are the wonderful staff and the general ambience is still fantastic. You are not made to feel 'second class' as I have been before especially at the Ritz. Everyone is treated the same whether you are very rich, or like my friend and I out for a special occasion - my birthday.. I would like to warn people to be careful if you would just like tap water to accompany your afternoon tea. I asked for tap water initially and was brought a very nice glass of water with ice in it which was a nice touch. I wanted more water and it was probably my own fault I did not realise when the waiter asked would I like a bottle he meant bottled water and not decanted tap water. However what was not my fault was that we had been charged for two bottles of water. So basically even taking into consideration we had made a mistake for the second bottle our glass of tap water was also charged as a bottle and at £9.00 per bottle I should have spoken up, but didn't want to spoil the day by complaining. So all in all a very big let down and feel quite sad having to write this. This is only my opinion and perhaps it is a generation thing but to me this is now not a traditional British afternoon tea it is moving towards a 'fine dining' experience.

When we arrived, our table wasn't ready and we were asked to wait. After waiting for 15 mins and zero interest from personnel, I reminded the lady that we booked the table. - OK, it is ready now, - was the answer. The Promenade is...

There is no better place to spent a rainy Sunday afternoon than the Orchid Room at the Dorchester. After visiting most other hotels (Ritz, Claridges, Savoy, Shard) for afternoon tea it was time to try the Dorchester. The sandwiches were delicious, the scones exceptional and...

Simply amazing experience at the Dorchester for afternoon tea. The Orchid Room is gorgeous, the service top notch. I enjoyed the food very much - some sandwiches were okay, some were superb and I had more of my favourites. Dessert pastries were excellent and the...

Firstly the venue is beautiful. A large high ceiling room with elegant furniture, fresh flowers, great lighting and a live pianist in the background. You definitely feel special. The selection of teas was great, sandwiches were tasty and the pastries although not amazing, were still...

I was really excited for this experience. The hall is very beautiful and decorated with stunning fresh flowers. The tea was delicious. The service was excellent. That’s the good part. The sandwiches were so ordinary. Definitely not ‘artisanal’ bread as advertised. As for the scones…...

Greeted by gracious staff and pleased with the room. Finger sandwiches, tea, scones and desserts very fresh and delightful. Glad that I chose this location for the afternoon.

I went here for my sister’s birthday celebration today and we had an excellent experience. Michele aka The King, we want you to know how much we appreciate the excellent service you provided. Your attention to detail, great communication skills, your sense of humour and...

I booked this as a gift for my husband who, after sampling afternoon tea at Gidleigh Park was sold on the concept. We were warmly greeted by the ladies at the front desk and shown to a lovely table in The Promenade. The room is...

I took my 4-year-old to the Dorchester for afternoon tea between Christmas and New Year, and it was unfortunately mediocre. The food and ambiance was good, the service was incredibly poor. When as sat down I was brought champagne and tea, and my daughter was...

My partner booked a surprise Afternoon tea for my birthday and to celebrate my 5 year post cancer. We had a very warm welcome by the reception host. Our waiter was excellent in his guidance over the whole tea experience. We were not rushed, the...

We recently visited for Afternoon Tea at the Promenade, The Dorchester London to celebrate a wedding anniversary and we had the most wonderful experience. The food, the ambience, the splendour of the room and the service were outstanding and, special thanks to Ricky who looked...

Been to many afternoon teas around the world and uk all go end and cheaper ones. Went bank holiday weekend. I know my food and ingredients well. Arrived- we were 30 mins early informed the lady and were told to sit and wait by reception....

The sandwiches and scones were absolutely delicious unfortunately for me and the three others I was with we didn't like the desserts. We've been to Coworth hotel which is their sister Hotel and everything in Coworth is delicious.

First time back in a while and needed to make booking the for the afternoon tea. I was surprise how busy it was and couldnt book for day I like, but have made reservation for the next day. Nice atmosphere, good service, good experience, just...

The afternoon tea was very nice and delicious!! But is has been let down by staff lack of communication, me and my friend and her son have been wait to take orders more than 30 min everyone just walking pass us and the worse thing...

I visited for afternoon tea with a dear friend. Fabulous experience, the staff could not not have been more attentive, nothing was too much trouble and spacing between different things being bought out were perfect. Really calm, peaceful atmosphere and I loved the smell of...

I’ve been to all the top London hotels for afternoon tea. The Dorchester does not disappoint. The decor is elegant but extremely comfortable. The food is top class. I’m a coeliac so it really is lovely for me to eat bread that actually tastes like...

Was here for a Family occasion on a Sunday afternoon. Firstly the decor here was lovely and flower displays are beautiful. The sandwiches and scones were really nice and could taste they was made on the day. The mini cakes were slightly dissapointing as was...

As a coeliac, I am used to sandwiches made from bread that crumbles at the slightest touch and cakes that bear little resemblance to those served as the normal high tea. Obviously there were certain cakes that could not be made gluten-free , but all...

We have been here for afternoon tea a few times and have always thoroughly enjoyed the experience. However, we came as part of our 30th wedding anniversary and it wasn’t the same. The staff and service was exemplary and could not be faulted but, the...

My sister and I took our mum for afternoon tea, having not seen her for ten months due to lockdown. The venue is beautiful - sumptuous and traditional and a lovely atmosphere enhanced by the pianist. We had the Wimbledon tea and a bottle of...

Booked Champagne afternoon tea for my daughters Birthday June 18th which she changed to June 19th instead. She used the same booking email I sent her to book the new date. I had done this online from Australia and wrote in additional comments.... That due...

Our experience was very good without being exceptional, but certainly worthy of a top London iconic hotel. Think the sandwiches could be improved.

Lovely food, and an amazing venue. Thank you very much for our memorable experience. Anua was the perfect host for our afternoon tea, making us feel extra special and nothing was too much trouble. So glad we chose the Dorchester to celebrate our Mums 70th...

My friends brought me here for my birthday afternoon tea. Anuar waited on us. He was charming and accommodating. He made us feel very special and we enjoyed our tea experience at the Dorchester thoroughly. Our sandwiches comprised of halal pastrami, halal chicken tikka, smoked...

Avoid if you have allergies maybe... We added notes to booking and emailed ahead to share intolerances to milk plus other allergies, we were assured there was no issues in catering for us. We arrived prompt to find ourselves having to wait 10 mins in...

The waiter claimed that this was their first opening since the lockdown and they appeared to be struggling; it took them forever to take our order. The setting is lovely but the seating arrangement felt rather uncomfortable for 4 of us. As mentioned by another...

My husband treated me to afternoon tea as part of our weekend in London. Staff couldn’t be more friendly and sandwiches and cakes were lovely. Flowering teas were a great palate cleanser between savoury and sweet. The only downside was a man that sat on...

Very expensive afternoon tea considering sandwich and cake selection do not match price tag. Paid £261.00 including a 14% service charge for 3 adults. We were part of a group of 13 celebrating a birthday and had been assured we could sit together and ended...

We were a party of three celebrating a birthday. Not everything was tip-top, but overall it was a marvellous afternoon tea experience. The notes of luxury started right at the hotel entrance and valet parking is something I'd highly recommend if you're driving into London...

We have had many afternoon teas but this has been the best so far. We arrived early and were made to feel special as soon as we walked in. The bar staff were very knowledgable about the drinks they served and made us feel very...

The afternoon tea experience was magical. The service and attention to detail was amazing, The tea itself was beautiful and nothing was too much trouble.

I visited in December with friends for a festive afternoon tea (rather late writing this - better late than never!). We had the most amazing time - delicious food, gorgeous champagne and really friendly service. The hotel was beautifully decorated for Christmas and we thoroughly...

A birthday celebration for our daughter. Hats coats and bags all taken to the cloakroom by helpful staff. Shown to our table in the promenade room where we received lots of care and attention from all. Tea was just lovely, sandwiches to die for, scones...

really enjoyed the selection of teas. we had a fab waiter - a guy called Daniel from Spain - he was very attentive and told us loads about the teas and made recommendations which we appreciated. my other half couldnt hear me due to our...

We had such a wonderful afternoon tea here for my sister’s birthday. They acknowledged the special occasion tastefully with a small happy birthday cake. The whole experience was brilliant with well timed ‘courses’ so champagne stayed chilled, scones stayed warm and tea stayed hot. Service...

At first we weren't going to do a tea while we were in London, but decided last minute to book one. We were so happy that we booked it at The Promenade at the Dorchester! Our server was fantastic (I wish I could recall her...

You need to book in advance to have one of the excellent teas (or a high tea) at the Dorchester Promenade. Do not plan any dinner afterwards as there is a great selection and quantity of sandwiches, scones and cakes with delightfull tea and champagne...

A simply wonderful and delicious Afternoon Tea, to celebrate our daughter’s Birthday. She loved her cake and the musicians playing for her. Waiting staff were super - just the right amount of attentiveness when introducing each course, knowledgeable about teas and ingredients, offering top ups,...

This is a very nice place to enjoy a relaxing time and partake a typical England afternoon tea but please remember the English do not partake of afternoon tea befor 3pm

We have experienced a few afternoon teas at the best hotels and this was one of the best. Very complex patisseries which were in themselves were worth a discussion. Excellent service, teas and you were not rushed. A great experience.

We had a special occasion to celebrate so booked festive afternoon tea here. The decorations were fabulous Christmas trees, flower arrangements etc. The service is impeccable and you are made to feel very welcome. Endless sandwiches and scones and Christmas themed cakes all delicious. We...

I was celebrating my 70th birthday by having Afternoon Tea here. We had a beautiful place to sit, delicious food and drink and wonderful attention to service and all the details. An amazing experience and one we were very glad to have chosen.

The service is fabulous. I wasn't in the mood for the sandwiches on offer, so they made me custom sandwiches. I spilled my glass of champagne and they brought me another without charge. Very grand room.

5 ladies My 50th birthday celebration Sisters around 36-38 Mother aged 70 & sister both veggie no eggs Daughter 22 OMG spectacular So I’m told we’re going to a lesser known hotel for afternoon tea- cab drives into Dorchester - doorman opens car door -...

Beautiful hotel with a great champagne tea experience. The food was good, however, the service was not. We ordered our tea, champagne, and received our sandwiches then our waitor disappeared on us. While every other talb ewas getting served, we had to sit there for...

Very special experience in gorgeous surroundings with wide selection of tea and delicious cakes and sandwiches. Expensive but lovely for a special occasion.

Beautiful place. Good food. Wish the service was a bit faster. And the price from afternoon tea is a little too much compared to other (better) afternoon tea places. Overall good experience

Anuar was great and made us feel like royalty. The service, food everything was great. Strongly recommend you will not regret it!

What a delight. From the divine sandwiches to the amazing choice of teas, the fresh scones to the ornate deserts . The vanilla Chinese white tea to clean the palette was divine. The venue is spellbinding with the history and ornate decore but what really...

I booked this as a birthday treat for my dad's birthday. Before reviewing the food I would like to add that the service is amazing, the staff looked after us so well. Even presenting my dad with a birthday cake. We were offered extra cakes...

We were a group of five that went for Afternoon Tea. The sandwiches were lovely and plentiful. The scones and the strawberry dessert was delicious. The tea was hot and replenished. The staff were very friendly we were even given a place to pray. We...

Afternoon tea was priced at 60 GBP per person or 70 GBP per if you want alcohol. You will have 4-5 kinds of sandwiches followed by plain and raison scones, then the deserts. They will ask if you want more for all of the items...

Spent a lovely couple of hours for afternoon tea. as expected the welcome at the door, greeting at reception, dealings with all staff were the best you could ever expect.

When we arrived we were shown to a huge table and comfy chairs, our waiter explained each of the courses. The sandwiches were lovely and intersting flavors, the tea choice was amazing and we each chose something different which was nice to compare notes. Cakes...

After going to a number of high end afternoon teas in London at places such as the Ritz, the Savoy etc I was excited to see what the infamous Dorchester had to offer. The beautiful surrounding, fresh flowers and ambience all hit the mark. We...

As one would expect, superbly trained staff, polite engaging and thoroughly pleasant. What a difference quality front of house personnel makes to a dining establishment. The tea it self was yummy, excellent choice of sandwiches and fancy cakes all topped by a little birthday cake....

Amazing hotel, surroundings and service, the quality of the afternoon tea very poor. Presentation disappointing. Finger sandwiches were poorly made and dry at the edges lacked taste. Both my wife and I chose the scones with raisins. the scones were too small and lack of...

We went to celebrate a friend's birthday and the hospitality was so friendly and amazing! The staff were so kind and we stayed as long as we liked and did not feel rushed at all. The pianist played beautifully and even came over to offer...

Visited for afternoon tea,absolutely superb visit. The venue is a perfect example of understated elegance,with a discreetly played piano in the background. Staff are friendly,welcoming and above all consummate professionals. The subtle skills of the waiting staff are truly admirable. Tea is the epitomy of...

Upon arrival, where we walked past really impressive flower arrangements, we were quickly shown to our table, even though we were 1/2 hour early. The service was amazing, very friendly and helpful. The setting of the afternoon tea was stunning. The presentation of the afternoon...

Had a large party of 9,and the service was impeccable.shown to a beautiful table and everything from the sandwich’s cakes and the 30 different tea was explained to us.it was absolutely perfect we all had the best time.many thanks to Paco and all the staff...

We had a lovely afternoon tea here; beautiful venue, very attentive and friendly staff & nice food. We had booked for around 5.30pm and as we were the last sitting we stayed until 9ish, they didn't mind at all. We spotted a few celebrities too...

The best place to enjoy a traditional 5 o clock english tea . Luxurious ambiance, a true experience, worth every penny of it. Excellent friendly staff.

Our trip to London was complete with an Afternoon Tea at The Dorchester. We arrived about 15 minutes early as it was cold outside and we wanted to wait in the warm. The front of house staff were really nice and friendly. Our table was...

We celebrated our daughter’s birthday at The Dorchester and overall the experience was good but recommend few improvements. First of all booking was simple, the ambience is exceptional and staff are generally polite and helpful. Scones were delicious and the extra effort to surprise my...

Friends booked this for my birthday, we all enjoy afternoon tea and were really looking forward to it. Unfortunately it was not what any of us expected, we have enjoyed amazing afternoon teas at both the Ritz and the Savoy on previous occasions and this...

Had the best afternoon tea with friends. The place is extravagant the food was exceptional , the service was emaculate A marvellous experience that we will never forget, we enjoyed every second there . Highly recommended ! After all it’s the Dorchester 🌟

I must confess, it was an amazing five star experience for my friends and I. A belated birthday celebration and one worth having at the Dorchester! The sandwiches were so delicate, melted in your moth and tasted so beautiful. The cakes were to die for,...

We had a really pleasant afternoon at the Dorchester, having a relaxing afternoon tea with some old friends. The food and service were lovely. We didn’t feel rushed, it was cold January outside so we lingered a little longer than we intended. I can highly...

My sister treated me to afternoon tea at The Dorchester for my 50th Birthday - something I’d always wanted to do but never quite managed. She had chosen an early time slot to fit in with our day so when we arrived at 11:30 there...

Visited for afternoon tea over the Christmas period. The festive afternoon tea was £85 per head, which I have no issue with if it’s good service and good food....sadly it wasn’t on both counts. Firstly when I booked it I explained one of us is...

What a wonderful treat for my lovely granny...98 years age and counting! She used to come here in the war and as far back as the 1930's and remembers it like yesterday...elegant, nothing is too much trouble, refined and super-polished staff. This is what customer...

The woman who seated us was not very welcoming. It was like stepping into whatever restaurant. The service by the table was okay, since the waiters at least tried to do a good job, but one of them was inexperienced, didn’t speak fluently so there...

Beautiful surrounding but that was it. The food is well presented but pretty tasteless. The Service is terrible and when we requested extra hot water it never arrived. We were given a jug of Palate cleanser with out receptacles and were left wondering if we...

The friendliest staff the most amazing setting, as it was xmas time it looked even more stunning the scones were the best I've ever had and the pastries - worth every penny

Our seating was prefect. The service was friendly, informative and quick. Sandwiches were plentiful. Warm scones. Cakes looked as delicious as they tasted. Mince pies had pastry that melted in your mouth. Teas were varied. I had the best green tea ever. To top it...

Well worth every penny. The luxury is exquisite and in abundance. Everything was just over whelming. All the staff genuinely came across as though they really cared for us. The room was just perfect and great to unwind in the indulgence. Plenty of what ever...

This was one of the place that our hotel concierge recommended and booked for us to have our Afternoon tea in London which was a first time for my family and I. The place was beautiful and the service staff were friendly notwithstanding that they...

We recently visited for the Sleeping Beauty Afternoon Tea. The English National Ballet did a short performance which entertained both young and old. My daughter also loved the face painting. The service and food were both exceptional, could not be faulted. My daughter loved the...

Having had a fabulous visit the last time we visited for Afternoon Tea, we decided to visit again as a family of three and I was disappointed with the level of customer service offered. Staff not very attentive , attending to other customers more than...

We went to the Dorchester for afternoon tea for my wife’s birthday What an amazing experience the food was superb and plenty of it the service was great nothing was too much trouble I would highly recommend this and I will be going again