Afternoon Tea at Mar Hall in Renfrewshire

Give afternoon tea a miss. For the price and the Marr Hall status it was extremely disappointing. It was a gift...had I paid for it I would have complained. Eating area quite uncomfortable. Low sagging chairs ...meant I had to jump up and down to reach the tray. Afternoon tea was nothing impressive...had better for less than half the price elsewhere....

We had afternoon tea today and it was really lovely. The sandwiches were fresh, the cream tea fab( great scones and Roddas cream) and the cakes absolutely delicious and very fresh. Our waiter was very attentive, we moved rooms as there was wedding preparations going on in the main hall lounge so we moved to the quieter bar lounge and the barman moved tables around to accommodate us, our waiter kept us constantly replenished with tea and coffee and kindly boxed up the cakes and scones that we couldn’t manage. Would thoroughly recommend and we look forward to going again on our visit Scotland in a few months to see our family. I haven’t given 5 stars as it’s a tad overpriced.

The afternoon tea at Mar Hall is bog standard. Iver priced in my opinion. You have to walk all the way up the hall to be seated rather than a member of staff approaching you. Its just very strange. No menus on the tables. Have to walk up to the desk to get attention from the waiting staff. Furniture has a very tired look. Carpet at the entrance and inside could do with a good wash. The afternoon tea is of a very poor standard and over priced.

Party of 4 we all had a lovely afternoon having afternoon tea. Service from start to finish was excellent. Plenty of refills for coffee and tea when required. Nice bottle of wine as well to go along. Would visit again as everyone enjoyed it.

So looking forward to this but was one of the worst afternoon teas we have had. Sandwiches were poor selection and quality of products was not great. Scones were mediocre, jam was not great quality. Cakes were very poor and selection was disappointing. No offers of refill of coffee. This was bought by my daughter as a birthday gift and was not a special offer or voucher.

My Mum and I had afternoon tea here yesterday and it was worth the money. Great selection of sandwiches, scones and fancy cakes with unlimited tea refills. Comfy seats in the Grand Hall and all the staff were friendly and polite especially the young man who brought our food and took the payment (did not get his name but he is an asset to the hotel). Highly recommend a visit.

We had a beautiful afternoon tea at Mar Hall and they gave us a lovely private room overlooking the Clyde river. Nicola and Samantha our wonderful waitresses, took great care of us and nothing was too much bother. My father, who is 91 years old remembered the hotel from when he was an 18 year old which would be over 70 years ago when it was a hospital. He remembered delivering coal from Old Kilpatrick train station via the ferry and then hand shoveled into the coal bunkers of the hospital. Lovely family day out.

Firstly the setting is superb . The Great Hall harks back to the splendour of a bygone age . Fun to feel like Lord and Lady for an hour .The grounds are gorgeous, feeding down to the golf course and the Clyde . It was nice and cosy on a slightly chilly afternoon. Lovely sandwich selection, nice scones and cakes . Plenty of tea and good coffee. Special mention to the 2 ladies who served us with a smile .

Had afternoon tea at Mar Hall recently. The selection of food was lovey and our server Joseph was friendly. What was disappointing was the decor - we just felt the place needs at bit of TLC & upgrading.

Visited today with family for the afternoon tea. The selection of cakes and sandwiches was lovely, however i felt the attitude of the staff was very standoffish. I felt they weren't interested and were almost rude. Won't be rushing back anytime soon.

Had an excellent afternoon tea today. Thank you to the chef. Thank you to all staff who were very attentive during these difficult times. Excellent value. Each item from amazing sausage roll, fresh sandwiches, warm treacle+fruit scones, lovely tasty but not sickly cakes. Comfortable surroundings despite wet day. Highly recommended.

Visited for afternoon tea...and what a delight it was. The sandwiches were lovely..especially the smoked salmon and cream cheese bagel...very moreish. On offer too were lovely scones, jam, clotted cream together with other sweets treats. We didn’t have the prosecco but treated ourselves to champagne cocktails.....fantastic and just added to the ambience of the afternoon tea. The staff were lovely....friendly and very helpful. All in all a great afternoon tea in the Grand Hall.....highly recommended.

Went into Mar Hall for afternoon tea yesterday. Staff were very professional and friendly. Service was excellent and nothing was a problem . Plates on cake stand replenished as required. Take home boxes were supplied to anyone who wanted to take any food away with them. A really memorable afternoon

Loved afternoon tea here! Surroundings were gorgeous! Lots of yummy sandwiches and cakes with a nice selection of teas to choose from.

Scones and cakes were lovely as was our waitress Svetlana. They really need to put a bit more thought into the sandwiches which were very ordinary. Ham, cheese, tuna, egg mayo. A little bit of salad or pickle would have lifted these. They had obviously been made earlier as the bread had dried out - one had started to curl! This was served in the beautiful main hall which also seemed to be the main thoroughfare into the hotel so it was busy with staff and guests going to and fro. Sorry Mar Hall but for me it was not a 5 star experience.

Greeted by reception on arrival we were directed through to the Grand Hall where staff immediately greeted & seated us in Cosy surroundings the atmosphere was relaxed & well presented. The Afternoon T was lovely sandwiches, scones out of this world, cakes that were light & tasty, with champagne & tea & coffee on tap. Attentive & fun staff everything delivered with a smile looked after our every need we were there for hours chatting & enjoying the atmosphere..top end loved it ...

Lovely staff and ambience but very disappointed with food. The quality of sandwiches and cakes was really very poor for such a prestigious venue. Need to buck up ideas with the catering as Glasgow offers a host of venues less expensive and much better.

OK, so we were bought this as a gift, but that said, we would happily have paid full price.We had a wonderful two hours over afternoon tea on a chilly November afternoon.There was a warm welcome from reception as we were guided through into the most impressively decorated and furnished long hallway, which was lovely and warm too.Another warm welcome from our two waitresses and we were quickly settled on a large table (for 4 and there were only the 2 of us) and a comfy sofa.A pot of tea for me and a pot of coffee for my better half and then a short wait for the three-deck cake stand of goodies, and more tea and coffee.Six dainty sandwiches: salmon and cucumber, cheese wither chutney and ham with mustard. Oh, and two very tasty haggis fritters. Then, wonderfully light and tasty scones with a choice of three jams and clotted cream.By then we were full so the eight small cakes we had left were kindly boxed for us to take home and enjoy later.I've read the mixed reviews, and frankly am amazed. Our experience was just wonderful, an all round top experience.

Full price afternoon tea please do not waste your money. Was bought for a special birthday, such a disappointment.

Great location and setting. Sadly the afternoon tea didn’t live up to expectations. Had to ask for fresh sandwiches as the bread was hard and t cakes didn’t seem to be freshly baked tasted more like shop bought. Wouldn’t recommend for the price. Staff were friendly.

I have been for the afternoon tea at Mar Hall several times and it is lovely. It's freshly made, unlike some other places that serve it up cold enough to chill your teeth. Food isn't everything though and the place does lack any atmosphere. However, if you go with the right company that shouldn't be too much of an issue.

The hotel is beautiful and well maintained. Furnishings and art work all beautiful.Staff were welcoming and friendly and attentive. BUT afternoon tea was disappointing, and failed to live up to our £50 expectation ! Although tea was plentiful and warm enough, the sandwiches and cakes were at best average. Two little rolls with cheese and pickle , 4 triangle sandwiches with ham and too much mustard and fingers sandwiches with salmon. Could have done with a better mix such as some egg and cress or tuna etc. A part from salmon all very bland and too much ham and mustard on very dry bread with crusts. Cakes were not worth the money . Slithers of various cakes were either mushy and soggy or far too rich. Scone was ok . I have had a much nicer afternoon tea in M&S ! For 1/4 of the price per person. It was such a shame as the surroundings and staff are excellent .

Arrived after a walk with embarrassingly muddy boots, felt as welcome as anyone. Earl Grey tea for two and scones good value and included sitting in elegant splendour for as long as we chose. Pianist playing as we arrived..... Highly recommended

5 star treatment, food quality, service and location.....Cannot say anymore..! Go and enjoy this place if you are considering it!

My first visit to Mar Hall for afternoon tea was really very disappointing, fir a variety of reasons. However. I decided to write a letter of concern explaining what I felt was poor and after several emails, and a nice apology our voucher was renewed. I took my friend last week who was in need of a bit of pampering, and the experience was so much better. Staff were lovely, they were helpful, checked regularly if the could be of more assistance etc. The food was delicious with a great variety of cakes, so much so that we couldn't finish them. My recommendation would be to do this on a week day, and I would definitely do it again

Had a fab day with my daughter at the Marr Hall Spa Day as a birthday treat. The sandwiches were nice and fresh and the waitress very attentive. The beauty therapist was fab (Natelie) one of the best. Came home feeling totally relaxed . Well Done Marr Hall.

christmas gift from granddaughter for afternoon tea with my hubbie. Lovely time, lovely environment and excellent service. Afternoon tea was scrumptious- good food and no feeling of time limit which was great. Highly recommend - 5 star

Mothers day gift from my daughter. We arrived and were seated in the grand hall. Our order for 2 pots of tea was take. 20 mins later we were still waiting. Tea and coffee arrived. I advised we asked for 2 teas. That was rectified. 10 min later we still hadn't received our food! Food arrived - sandwiches were stale, sausage roll was cold, scones were hard, banana bread was brick hard. Very very poor for 10p short of £25.wouldnt go back and definitely wouldn't recommend to anyone. In addition, the thoroughfare through the grand hall was at times as busy as Sauchiehall St! Not a nice experience. When asked how it was by member of staff, I said do you want me to be truthful? She said yes please, so I was truthful. Her response was... Oh I'm sorry, I will pass your comments to the chef! And that was the end of it.

Stayed 05/11/17, as a belated birthday gift from my Daughter, and SIL, while the hotel was superb, the afternoon tea, which was part of the package, was a disaster, firstly, coffee came, not hot, no milk, no scones, milk came 5 minutes later, scones we had to ask for, full 10 minutes before they arrived, frozen in the middle, so just out the freezer, and into the microwave, for what they charged for the overnight, I’m sorry, we couldn’t recommend Mar Hall.

Había té por la tarde mientras nos alojamos en marzo Hall y servida por una camarera nombre Molly que era atento, servicial y hacía toda la experiencia aún mejor, ya que nada era demasiado problema. El gran salón era un lugar relajante para tomar el té de la tarde.

Mis hijas y yo trato de su gran hall de té de la tarde en Marzo! Nos lo pasamos genial. El servicio fue muy atento y la comida era encantador. No podríamos manejar para comer todo y nos ofrecieron una bolsa para el perro a tomar nuestras tartas caseras.

We had a wonderful afternoon tea at Marr Hall.The food was excellent the staff couldn't do enough for you and kept making sure that we had plenty of tea and coffee without exta charge.It was a great experience.

Not impressed by our visit for Mother's Day afternoon tea. Staff very poor and obviously not trained.Certainly not what one expect from a 5star hotel to

WOW! Had an amazing afternoon in this beautiful mansion! Lovely high tea! VERY attentive staff! Beautiful scenery too! Popular with golfers! 'obviously! Lovely spa area too! We are going to book overnight stay! Highly recommend this! STUNNING!

Took my mother for afternoon tea, she was happy with it,as an avid afternoon tea goer I wasn't all that impressed, have had better elsewhere however it was nice and well presented, sandwiches were a bit soggy but the warm scones made up for it although I did have to ask for butter for them. Nice but could be better for the price

Me había tomado mi tía para el té de la tarde en la calle Martes 21 de febrero fue un ambiente relajante y encantador; toda la comida estaba simplemente delicioso, y si no puedo comer todos los pasteles deliciosos te fuerte ellos para llevar a casa. El personal es muy atento y más relajante y agradable té de la tarde. Gracias de marzo Hall

Visitamos aquí el viernes pasado y tenía un delicioso té de la tarde en la gran sala con personal muy eficiente. Teníamos una oferta y bien vale la pena el £22 por 2 que pagamos. (No estoy seguro si sería la pena £21 cada uno...

Excellent chilled afternoon and would recommend it to anyone looking for a relaxing afternoon in beautiful surroundings.

Lovely setting. Beautiful venue. Service attentive and efficient. Plenty of sandwiches, home baking and cakes. We even took some home.

Afternoon tea at the Mar Hall is like stepping back in time to when service and quality of food was paramount. Everything was just perfect within the most brilliant of surroundings.

Needless to say, my mum totally loved it. Great service, great afternoon tea, in a magnificent building. 10/10

The main hall area looks quite posh and the staff are friendly. Some of the couches are a bit too deep and some foods a bit pricey. The atmosphere is fantastic though. Loved it here!!

This was our second visit staying in the grand suite of this lovely hotel. Friendly, helpful staff who are happy to cater to all requests. Kitchen prepared vegan and vegetarian meals with no problems. We hosted a birthday lunch in the suite for 4 people and the service was brilliant. Food was fresh and delicious. Vegan birthday cake the best I've ever tasted. This hotel is a firm favourite of ours now and we will be back soon!

Took advantage of afternoon tea option what a lovely presentation and selection for an afternoon treat

I recently visited Mar Hall for afternoon tea with family and we all left extremely disappointed with the food served to us and especially the quality of service we received. We were constantly aware of someone running around a lot but was not actually achieving anything - I enquired as to who this person was and discovered it was a manager named Adrian. This summed up my poor experience for me, not even the manager was able to provide a good service at what was meant to be a lovely family day out. For the prices that I paid, the service has to be sorted out straight away!

No comment only that it was too much and too good!Although very good quality we thought it was quit expensive (GBP 23 per person). However we enjoyed it to the fullest

Went with my daughterf on a Sunday afternoon,food was nice and staff were lovely but the place really lacked atmosphere,defo would not recommend as there are so many other cheaper options

The setting is beautiful and the cakes and sandwiches offered qere delicious as well. Whatever you cannot finish is offered in a box to take home as there is quite a large selection!

This place could be a great deal nicer. Lovely building but has a very old fashioned conversion and is very disjointed as an overall venue. Quality of the afternoon tea wasn't great, the live piano was a nice touch but the great hall is a glorified corridor with tired upholstery and carpets. Not to mention bad drafts when the staff try to sell it as a wedding venue while its blowing a gale outside.

I have been at this hotel a number of times and honestly have nothing good to say about it.I have never stayed as I live 5 minutes down the road but I have been involved in a wedding party here which was poorly handled and caused the couple no end of stress and have visited a couple of times for afternoon tea and that's what I'm basing this review on.They market their afternoon tea as "Afternoon Tea in the Grandhall" so we booked this to celebrate two birthdays within the family. We booked a couple of weeks in advance and on arrival, my mother had been given gift vouchers for Mar Hall which were used to pay for this afternoon tea. We handed them over when asked, before we were seated.So afternoon tea was not in the grand hall on this occasion, but in a side room which hadn't been prepared. There were 7 of us and we were sat around a little table which had a shelf below that was coated in dust, with 6 chairs. My sister and I shared a chair whiled they went away, for some time to find another.They eventually did and then they brought out the tea and sandwiches. This hotel is NOT a 5 start hotel and certainly not even a 2 start based one what happened next. The sandwiches were hard, the surface of the bread had gone the way it goes when left out, and the tea was cold. When we complained we were told it was because of where we had CHOSEN to sit in relation to the kitchen! By the time it gets there is isn't fresh or warm any more, but that the tea would be replaced! Now for the sandwiches to be the way they were they would have had to have been made the night before or at least that morning and left out. Bread doesn't go stale and tea doesn't go cold in the 5 minute walk from the kitchen.So after the disappointment of firstly being seated in a side room, then the terrible food and tea, then the insult of the staff thinking we were stupid enough to believe that the walk from the kitchen to where we were seated was such a distance that bread would go stale, we were asked to pay!!!My father explained that gift vouchers had been handed over before we were seated which exactly covered the bill. We were told they didn't have gift vouchers from us and could we tell them who they had been given too. So they went off looking for the gift vouchers while my father looked for the girl they had been handed to. Needless to say neither were found and after being told that we would be paying for nothing as they had just taken a large amount of money from us that they had then lost, we left.We have never been back here, and we never will. A member of the family has worked a Mar Hall and a few have stayed there I think they are lucky to be holding on to their 5 star status. Beautiful building, terrible service, won't be back and do not speak highly of this place.

I'm not a big fan of Afternoon Tea but came as I was given it as a gift . The hotel is august in appearance but of faded splendour. To be honest I found it a bit dark and gloomy , not my taste .The well maintained grounds are beautiful. Sandwiches and cakes with plentiful coffee were served quickly (pretty empty on a Tuesday) by our very pleasant and efficient waitress Kirsten who looked after us well throughout our visit even showing us around the function rooms and restaurant. Food was fine. The jewel in Mar Hall's crown is the spectacular scenery on all sides. So if you like Afternoon Tea it's certainly worth a visit to experience the views.

Afternoon tea is a wonderful experience at Mar Hall. The food is incredible and the scones are the best I've had anywhere! All served by very attentive staff in a gorgeous environment. Not cheap, but worth it for a lovely afternoon out!

Great range of sandwiches and cake. The BEST scones I have EVER tasted and I'm not young! They were so light and delicious with the cream and jam.

I came with my gran, mum and partner for Afternoon Tea. The surrounding are wonderful, very elegant and cosy despite the towering ceilings. The sandwiches had simple but very well done fillings such as cheese savoury or ham and tasted fresh and delicious. The cake selection was lovely and plenty of it. The scones were possibly the best we've ever tasted - they were full sized which was great when you're eating the best scone you've ever tasted...but when it's part of afternoon tea it makes for a very filling feast. They had a selection of tea on offer and you could have as much as you want which is great. Apparently the coffee machine was broke so only filter coffee on offer on the day of our visit. Service was friendly. We all really enjoyed our afternoon and would absolutely come again. We did visit as part of a deal so not sure what it cost normally but at the deal price we were very happy. Recommended.

I have been to many afternoon tea and I thought the cakes were poor sandwiches okay but I did not think you got value for your money. I couldn't get over when I asked where the ladies toilets were and was told they were at the reception after quite a long walk I was horrified to walk into small room with one toilet, surely a 5 starr hotel should have something better.

Fantastic value for money, the whole experience was worth every penny.Staff were very helpful and friendly

Served in the beautiful Grand Hall, afternoon tea at Mar Hall is just perfect for a special occasion! The staff are attentive and the food is delicious! There is also a fantastic wine list with a great selection of stunning wines to choose from. Can't wait for my next visit!

Have just spent a lovely afternoon in the grand hall having afternoon tea with my lovely sister as a treat for my 60th birthday. The surroundings were superb, the staff were very attentive, and afternoon tea was lovely, with copious amounts of coffee, delicious sandwiches, scones and cakes (too many to eat). It was a beautiful sunny day and a wedding was being held, it was a delight to watch the bridal party and all their guests having their photographs taken in the amazing grounds, just another bonus to an amazing afternoon. Will definitely be back.

We had dinner at Mar Hall in their fine dining room.This beautiful baronial Hall was so cosy, and welcoming, not to mention the discreet and easy welcome staff gave us on arrival, and who looked after us all evening without intrusion.The menu was full of things that made you wish that you were on a 'taster' evening!Choices like Asparagus soup with herbs and quail egg poached in it........... delicious!Sea bass to perfection, and Pineapple tart with the best sorbet I have ever tasted......blood orange sorbet right on top of tart ! Mouth watering! Drinks, like special Scotch whiskeys by the dozen, and fine Scottish gin, etc were tasted, and coffee later in the easy lounge was just so good too!We will return there for sure. The fine views over the River Clyde at Erskine Bridge are just so lovely ,as are the grounds and golf course ....a must for a treat weekend!

We visited Mar Hall today for afternoon tea and were not disappointed. Lovely fresh sandwiches with lots of different fillings. The scones with jam and clotted cream were excellent ant the four varieties of cakes were very tasty. I only managed one of the cakes and the remainder were boxed for us to take home. The coffee pot was refilled for us twice by very attentive staff who were both friendly and helpful. I had read some of the previous reviews before visiting Mar Hall and wasn't sure what to expect however the surroundings, the service and the food were lovely and we would certainly return here in the future.

I enjoy treating myself to afternoon tea once yearly. This was my first visit to Mar Hall and I was very disappointed. (1)The location - , I did not appreciate bellboys passing by with guests suitcases; (2) having a wedding party walk through (3) the seating was low and uncomfortable (4) sandwiches were of a poor standard and not many on offer; (5) too many cakes which where of substandard variety. (6)We had to ask for more tea/coffee which is not my experience of other venues; (7) only one choice of jam - not everyone likes raspberry jam whether in season or not.(8) the price was reasonable - however not for what was provided AND the background music was too LOUD and not easy on the ear - in fact incongruent for the setting.I would not return for afternoon tea.

We were staying at Mar Hall for a wedding anniversary treat and our friends booked this as a surprise. The afternoon tea was served in wonderful surroundings, they catered for my veggie needs and had even written "happy anniversary" in chocolate on our plate! The sandwiches were lovely and plentiful, plus we had profiteroles, seed muffins, chocolate brownies, flapjack, pavlova, scones and jam / clotted cream. These were not mini mouthfuls but very decent portions. So thoroughly recommend - turn up hungry, allow for a long, leisurely time in beautiful surroundings.

I have struggled as to wither or not to write this review but have decided to go ahead I wanted to spoil my mum for Mother’s Day this year and thought Mar Hall was the perfect place to take her. The Mother’s Day Lunch was advertised as being set in the Chrystal Room. A stunning dining room with beautiful table cloths, napkins, etc...just the place to spoil your Mum. When we arrived we were ushered through to a side room next to the Chrystal room were the tables were blandly set with no dressing whatsoever which left the dining area looking pretty drab and not very special compared to the Chrystal room next door. At this point I thought this is not where I booked but did not want to make a fuss as I didn't want to spoil my Mums day. Things just went downhill. The dinner came and it was pretty awful. The veg was not fresh and tasted as if it had come straight from a can, the meat was tough. Overall very disappointed. The best bit about the meal was the coffee. A few days later I decided to phone the manager to give him feedback. Despite the promise of "We will look after you Mrs XXXXX" nothing came of it. A truly disappointing experience, Perhaps with this review they may start to look after their customers and take feedback more seriously!

My husband and I have visited Mar Hall around 6 times in 2 years, including for Christmas dinner in 2013. We have always loved it and could never find a bad thing to stay, until now....We booked for afternoon tea, at a cost of almost £20 per person. This gets us a range of sandwiches, cakes, scones and tea or coffee. We have always considered it to be the best afternoon tea around, until now....Table service was exceptional as we felt customer service was, until now....First impression of the tea was that this was going to be lovely, as usual, however as I began eating through my scone I noticed something hanging from it, I began to pull it and there was a hair, right there, in my scone, a hair!!! Stuck into the dough of the scone!!! I cannot tell u how disgusted and off putting this was. I called the waitress over and she removed the offending scone and promised a replacement and a discount off of our bill. I didn't want to eat the rest of the tea and we quickly asked for the bill. Imagine my horror when I got the bill to see that they had deducted £2!!! £2 off for a hair in my scone. I'm sorry, but a place like Mar Hall, that's a total insult. I've just paid almost £40 for an afternoon tea and left disgusted. I complained to the hotel afterwards and was promised that if I returned I would be "well looked after". I had already purchased a voucher for afternoon tea so thought I would see how Mar Hall could recover this situation. What did the do to recover it? Nothing, they did nothing, absolutely nothing, not even a complimentary glass of champagne for the disgust at finding a hair and basically ruining my tea. I am completely appalled by their "who cares" attitude and cannot believe that a frequent visitor could be treated so badly. We WON'T be back for afternoon tea, and we WON'T be back for Christmas dinner - I have enough hair of my own thanks!!

Afternoon tea was amazing. Scones freshly baked. We had afternoon tea for two and there was plenty for both of us. Have booked to go back next month, this time to use the spa also

And amazing sandwiches! The place to be for afternoon tea!! My favorite: cheese, onion and tomato, I'd die for those!!Go for a glass of bubbly too, can't spoil the experience!

Treat yourself and indulge. Best surroundings, ambience, very relaxed and lucky to have a pianist playing.Nothing to dislike. Food delicious.

Went here for afternoon tea at £22.50 each.Meh. You can get better afternoon teas for less elsewhere.There was no variety of tea or coffee on offer. There would have been no music (and little atmosphere) had there not been a wedding ongoing at the time. The cakes were good though and the scones excellent, and waiters were fairly attentive.We tried to go a walk round the grounds but there were no pathways and the 'gardens' were in a very poor state. The most striking exterior feature of this hotel is the massive car park in front of it!Its kind of wedged between a golf course, a housing estate for the super rich, and a commercial Hewlett Packard office. Its just doesn't look or feel truly 5 star, or worth the premium price tag.

first off, well done to the waitress's in the grand hall, they do an excellent job and are extremely attentive and the service is faultless.Brilliant afternoon tea, gorgeous sandwiches, scones with the most delicious clotted cream, top with 5 cakes each! couldnt quite manage it all and took some home in a box! will definately be back. I paid full price for this, im not sure where other negative views on here come from...perhaps they paid for itison or groupon deals, which; in my experience, you just dont get the same service/quantity - thats my experience with other restaurants, not Mar Hall.i couldnt fauly my afternoon tea experience, it was first class scrummy!!

Went here for a meal for my birthday. This is a 5 star hotel, which is reflected in the location, atmosphere, service, etc. However the price of the menu must be described as reasonable, considering the service and cuisine being offered.The food was beautifully presented, the young staff perfectly trained and the overall experience was excellent. Do try this as a place to go for that special occasion - you should not be disappointed!

Our tea/coffee orders were taken by a waitress, who was very attentive throughout. The sandwiches and cakes arrived shortly after and everything looked lovely! They had arranged a vegetarian stand without any bother, as we'd informed them in advance of the dietary requirements of the group. The sandwiches were okay, but it was the cakes that stole the show! The scones were light and very tasty with clotted cream and jam. I really enjoyed the custard tarts too! There were madeleines, slices of walnut loaf, mince pies and more... despite a good effort from the 6 of us, we didn't finish it! We were, however, given the remaining cakes home which was great.I think the only thing I would say is that we were sat at the table closest to the entrance to reception, so there was a bit of a draft when the main door was opened... take a cardigan! :)

This was a lovely relaxing afternoon spent in a beautiful hotel. The garden room was the perfect setting for a family celebration. Our meal was beautifully cooked and the choices varied, and we were very efficiently served by Daniel who was extremely courteous and helpful. This is the second time we have had a birthday meal here and we could not fault it. Would recommend it to anyone wishing to go somewhere special.

Gorgeous setting, the hall was very luxurious and everything you'd expect from a five star hotel. The staff were very attentive and friendly and the food was well presented, varied and delicious. What I especially liked (and what I've never found in other hotels) is that we were told if we wanted anything wrapped up to take home that was no problem.

It was my birthday and a friend took me and 2 others for afternoon tea as a treat. A treat it was indeed. Staff could not be faulted, atmosphere was relaxing, sandwiches and cakes were delicious! There happened to be a wedding that afternoon and it was lovely to watch the bride. Groom and guests. I would definitely recommend and will return.

This hotel is in stunning settings and is a lovely building, however it is disappointing in that some of the fixtures, fittings and furniture are well past their best and the place smells "foosty". In the reception the upper windows are filthy, as are the panels in front of the windows. Reception seems a bit chaotic if staff are dealing with more than one visitor. The steps up to reception are quite steep and not disabled friendly. Afternoon tea is in the grand hall. Stunning ceilings and views. Pianist played throughout our visit, although we were seated next to piano and found communication a bit awkward. You sink into the chairs/settees - again very awkward for anyone of advancing age or disability. Tea was served - we were offered tea or coffee. The sandwiches and cakes were served quite some time later. Meat/smoked salmon/cheese options - held together with a wooden cocktail stick. Ok sandwiches - nothing special. Scones served with jam (mini shop bought jars of jam) and clotted cream that was so thick someone thought it was butter. Lovely scones. Nice lemon curd tartlets, mini pavlovas and ok slices of regular cake. No change of plates between sandwiches and cakes. No pastry forks to eat cakes with - just a knife (no change of knife for sandwiches/cakes). Staff did offer to box up remaining items - no ta - nothing exciting enough to want to take home! There were several tables not taken, however we felt the staff were trying to get us too leave before we were ready to go. They overcharged us - which was quickly rectified when we advised them that the figure they stated during booking was less than the bill they gave us. We were expecting similar service and facilities as another popular Loch Lomond based hotel. That was certainly not the case. Not sure what the overnight accommodation is like, but the afternoon tea and service were not that of a 5 star establishment. Bit embarrassing for me as I booked it and therefore feel the party were let down because of my decision.Would I recommend the afternoon tea? NO! I dont understand why this hotel doesnt improve its service based on the many poor reviews it has had - not only for afternoon tea. If you are considering visiting Mar Hall - please read the independent reviews prior to booking and make your own judgement from them.

Could not fault this delightful afternoon recommend to all well worth every penny beautiful surroundings first class staff and scones like were made by your granny cannot wait to return xxx

My friend and I enjoyed afternoon tea at Mar Hall recently. This was a lovely gift from my son. The grand hall and setting was very relaxing and most impressive. We enjoyed our sandwiches and scones were delicious . Good variety of cakes. Only complaint we had was tea was served quickly but we had to wait a while for our sandwiches etc. The tea by this time was luke warm and we were never offered a top up or hot tea. Staff were friendly but could may be have been more attentive.

Afternoon Tea deal bought on Groupon and it is just delicious. Best Afternoon tea I've been to, and I've tried many with different groupon/ itison vouchers. Tea and coffee refilled as required unlike some other venues. Good quality sandwiches, and loads of cakes to try. Gorgeous setting in the grand hall. Definitely return

We recently went to Mar Hall for afternoon tea. This was a gift from a friend and we were really impressed with the grounds and setting.Tea arrived quite promptly, and it was good value. The scones are delicious, not so sure about some of the cakes. The young girl serving was lovely and very helpful.Most of the staff were polite.

In Scozia per un Congresso internazionale, arriviamo a Bishopton per la cena di arrivederci. La sede è un castello adagiato sulle sponde di un laghetto, circondato dal verde, con annessi campo da golf e spa. Siamo accolti dal suono della cornamusa e, all'interno, da una bella e brava pianista. In cortile Rolls Royce e sceicchi. La cena è ottima: insalata tiepida di asparagi in prosciutto e fichi arrostiti all'aceto balsamico, filetto di salmone con purè allo zafferano, crostata al limone. Come vino un Macon-Villages Domaine de la Grange Magnien. Poverini i paperoni che possono goderselo qundo vogliono. Ma accontentiamoci, stavolta siamo stati ricconi anche noi :-)

I was so disappointed with my first visit to Mar Hall, bought directly from the hotel Afternoon Tea vouchers as a Christmas gift for mum. On the day we were left unattended for 15 mins before anyone spoke to us, after being seated our table was overtaken by guests who were attending a wedding there and then when I got home I discovered that not all the food we had left was given back to us, as promised on their website. All in all not a good experience at all, not enough staff to cover all the afternoon teas and the wedding

Myself and 3 members of my family decided on a whim to visit Mar Hall for afternoon tea on Bank Holiday Monday 6th May - we didn't have Groupon (or the like) vouchers. What we received for £22.50 per head was absolutely terrible and EXTREMELY poor value for money. The cost wasn't so much the problem rather the quality of (a) the food (b) the service and (c) the venue. Yes I do like nice things and unfortunately Mar Hall just didn't live up to my expectations.The actual afternoon tea was terrible value for money and just not very nice. In a five star establishment I would expect nice crockery and leaf tea but neither were present at Mar Hall. The Food - white cheap bread sandiwches with very poor fillings, and not very many of them either, the cakes tasted like bought in and tasted stale. On a positive, the scones were ok.The lounge area where we ate was very run down with old fashioned (and not in a nice way) couches, furnishings and decoration very tatty. The toilets were dirty and the sink area completely flooded.This was the first time we had visited Mar Hall and from our first impression it seems that it is a very uncared for hotel and in desparate need of some love and affection. Definitely not a 5 star experience.All in all extremely bad value for money and wouldn't rush back. You could probably get a much better and fresher afternoon tea in a local cafe and save yourself some money. Had been considering booking a spa break for myself and my daughter but would have serious misgivings now based on our first experience of Mar Hall.Very disappointing.

I won a voucher for afternoon tea for two at Mar Hall. Absolutely delicious sandwiches - the smoked salmon was excellent. The cakes were lovely - very filling. Took an empty ice cream tub to take left overs, but the staff offered us a take away box anyway. The scones were fabulous - crispy on outside, lovely and soft inside. They came with clotted cream and jam - very nice. Not the type of place I would normally go - the cost of afternoon tea is usually £22.50 per person, but I suppose you are paying for the 'ambience' as well. There was a gentleman playing on the grand piano, although the tunes were a bit sombre. The grand hall was lovely - comfy couches and giant tapestries on the wall. Very attentive staff also.

Had a lovely afternoon tea in this beautiful hotel in the great hall. The staff were very friendly and attentive, replenishing tea when necessary. The scones were delicious in fact some of the best I've tasted. All in all the quality of the food was excellent and the fact that we had a voucher made it very good value. Thank you.

Set in a fab location and 10 mins from Glasgow, its out of this world luxury and atmosphere, also has awsome views.

Couldn't fault choice of sandwiches cakes and scones, coffee came in a pot which was good. Staff pleasant, however we had to ask twice for our sandwiches after having sat with our tea and coffee for 20 mins, they did however replenish it. We were served in the great hall which was relaxing and pleasant, however this hotel is very tired and very much in need of decor. Well worth a visit though as the views are magnificent. Went for a stroll round the hotel, spa area lovely, we were met by Elaine who told us what was available and certainly encouraged us to go back, hopefully for an overnight stay.

This hotel never fails to deliver. Nothing seems to be too much trouble to charming staffand chef.Thanks again

My sister and I have just had the most enjoyable sunday afternoon tea at Mar Hall.The staff were very welcoming and attentive,the choice of sandwiches and cakes were great. Worth every penny.The atmosphere is very relaxing and the views out to the gardens was lovely. We would defo return in the near future.Lovely.

First time for lunch at Mar Hall, with high expectations, as lots of celebrities stay there....service was excellent, one chicken dish was nice, however three of the four mains was challenging, traditional Sunday roast beef. Three of the meals returned due to very tough beef, second time round two of us persevered, another returned and got salmon which was nice. All in all a bit disappointing, as it was a treat for my sister. I would try the restaurant in the future, not the same meal, as a one off occasion does not set the standard.

We had an Itson Voucher for afternnoon tea at Mar Hall. Very friendly welcome and were shown right away to s comfortable seat in the magnificent Grand Hall. An impressive afternnon tea was served with a good selection of sandwiches, scones and cakes. The scones, meringues and lemon tarts were delicious. Service was prompt and efficient and we were offered more tea and cakes. We were even offered a 'doggy bag' for the couple of cakes we left as we were so full.

Lovely family lunch at this luxury hotel & spa. Service a little bit slow but staff very courteous & helpful. I had booked this family lunch over 3 weeks prior to our visit on the 11th November but when we arrived the maitre de couldn't find the booking on the computer!!! Panic!!! But he assured us there was no problem & asked us to have a seat in the bar till our table was ready, they didn't take long & we were soon enjoying fantastic roast beef with all the trimmings, there was a good choice of starters & desserts as well. Beautifully appointed dining room which you approach through a stunning long hall, with lots of seating areas for afternoon tea! Not a cheap lunch but nice for a special event or treat.

Customer service in the diner was excellent as was the food most helpful staff who look after the customer

I can remember when the building that is now the beating heart of the Mar Hall Hotel was the centre of Erskine Hospital.The re-vamp of the provision made by the Hospital liberated the manor house for a major overhaul to be born again as the Mar Hall Hotel.Handy for Glasgow's Abbotsinch Airport, Mar Hall offers luxury and seclusion on a unique riverside location.

Went for afternoon tea... two of us had the £22.00 option for the afternoon tea, whereas the 3rd memeber of our party had starter and main from the menu. I have to say the afternoon tea option was a total rip-off, and on arrival we waited for 15 mins before we went to find a member of staff.The food the 3rd member of our party was served was nice, and better value for money.That said, the lobby of the hotel is a lovely place to work and we were certainly not disturbed by the staff!

Very disappointed with the standard of afternoon tea offered on a Monday. Poor selection of basic sandwiches and very poor stale cakes. No imagination but very large price. My advice is go somewhere else and don't bother to complain as they are not interested just happy to take your money for very little effort from them.

Fantastic champagne afternoon tea and spa day, beautiful setting, great staff, made to feel very welcome and waited on hand and foot all day

We had a meal at Mar Hall to celebrate a special family occasion and we were bitterly disappointed with the whole experience. The portion sizes were the smallest we have been served anywhere. The venison was advertised to be served with sweetbreads and these never appeared. When we asked, the waitress giggled and said the chef sent his apologies. No explanations or alternatives were suggested. The halibut was very overcooked and the pistachio cake was dry. We wrote to the manager afterwards to express our disappointment. He phoned to ask for details and said he would investigate and phone back. We heard nothing more. This is hugely overpriced and the food is very poor. I would never recommend this to anyone and certainly not if you are hoping to have a special meal.

poor service , vegitarian food placed next to meat sandwiches poor and not really interested , expensive

Have visited this hotel on three separate occasions and each time has been different. First time over 7 years ago where we had dinner and in all was a lovely quiet evening with nice service. Next visit was for afternoon tea with friends five years later and it was altogether different, mistakes were made with our order and very slow service, after complaining we weren't even given an apology. Last was to a recent wedding and it seems they still haven't addressed any of their issues, two small toilets to accommodate over two hundred people, over charging at the bar, under staffed, cold food with tiny portions, and a marquee with a smell like an old folks home to say the least. I urge people to think twice about considering this hotel for any kind of occasion. Our party's table spent hundreds of pounds at the bar and were then treated with utter disrespect. This is not the kind of service you would expect from a first class hotel hence the reason it is ranked number 2 of only two hotels in Bishopton. As far a we could see they just simply don't accept their hotel could be this in- efficient. Treat yourself elsewhere and it will be money well spent.

Looks like the previous good reviews caught this place on a good day. Food and service was awful with bar staff out to con. We attended a wedding in the hotel and the atmosphere was drab. Bar staff each time we ordered a drink added as much as ten pounds extra on to the actual cost and each time pretended to make genuine mistakes. I mean honestly At almost £30 for four drinks did they really think that we were that drunk we would gladly hand over £40 instead..maybe if we could actually have got drunk we would have but the place was so cold we sat with our coats on most of the day pretending to be ok for the sake of the beautiful bride and groom who had paid a lot of money to the hotel for not much in return. When dinner eventually arrived it was was close to freezing. Staff ignored the complaints and seemed to think the hotel was untouchable. They just looked at everyone complaining like they had horns on their head. I genuinely think any complaints are shrugged off and ignored because the hotel has an inflated ego....hate to break the news that a couple of rooms with nice wallpaper and furnishings doesn't help you pull off world class status....yes one of the disillusioned staff had the cheek to say this to us. My advice to any young couple would be go somewhere that your money will be well spent avoid this venue like the plague if you genuinely want to have a beautiful and magical day. Doesn't have patch on Cameron House where nothing is too much for the staff....