Acton Charcoal Grill in Ealing

chicken strips were nice, and my order came in time so thanks guys

The chips was over cooked but taste good. other things are good enough

Terrible food after an extreme late delivery

late delivery but they let me know in advance that they were busy the pizzas were amazing as always and the delivery man was polite and friendly thank you

the food was very dry and tasteless

Delicious food in London, The menu is seasonal with great kebab and vegetarian options. The salad was also fresh.

always on point and never disappoints. we ordered the food and the cheesy chips. generous servings and that tomato and mayo sauce is absolutely delicious. thank you for your wonderful service and amazing food.

didn't expect it to be this delicious it is

Delivery arrived very late, no communications and registered as deivered. Order contained 2 chicken koftah rather than 1 meat and 1 chicken.Overall not great experience this time.

Always order from here, good quality fresh food. Unfortunately today I didn't receive 2 Bannoffee pies that were ordered! been trying to call no one answers. At £12 for 2 slices of cake, I'm pretty annoyed tbh

Food is cold Paid 16.00 for large kebab for 8 pieces of meat sauces in the burgers we didn't ask for! and ordered half pound and they send quatre pound not happy!

food was delicious. delivery is late

Thanks for the amazinf food this time on time xD

Food was nice but the order came way too late 30min+ too late. And i was fasting not so great. And food was also cold

Surprised with their food quality, The cheif is great cook

Valueable for price. No 1 in Taste

DO NOT ORDER FROM HERE we waited almost an hour for our order from via JustEat and just before it was supposed to get delivered the restaurant randomly cancelled the order!! With no call or nothing. Despicable service.

Extremely late and not helpful upon calling restaurant

decent kebab. paid for a large mixed, didn't feel large

very nice. Great food ever eated

the food was sideways and some water was in the bag. Poor attitude from delivery driver

We were told 45-55min delivery window and they marked the food as delivered after 1 hour and 15mins. I contacted the restaurant and they said it was another 5-10min even after they marked the food as delivered well after the delivery time. I had to call 25mins later and was told the driver is 2 mins away. the food was finally delivered 1hr 45mins after ordering. This is not good enough. The food was also very small portions and undercooked. We will take our business elsewhere from now on.

Healthy Option 👍, Great value for money, Good for kids , thank you free much for great food

great customer service, The guys are great hai

Tremendous flavour and good portion size . evertinhg was fresh and hot, recommended 👍

Ordered the kebab special and onion rings, ordered garlic mayo and chilli sauce… when the food arrived there is no garlic may at all and the pot of chilli which you pay extra for had burst open all over the packaging… the delivery driver practically threw my order at me! Food was mediocre and Will not order again

exceptional food and service everything arrived fresh hot and exactly his ordered highly recommended.

Thanks, food was hot and delicious

amazing flavors and just the right portions. everything was fresh hot and absolutely delicious. good work guys

delicious food and i am surprised about their quality. Thanks must order again Great work guys

Nice and delicious fish burger. submitted on time

ry , the food was still hot when it arrived. fast delivery , Thanks guys. Keep it the good work. Good luck for the future. 😁

Great food but delivery is absolutely terrible. Won’t be using them again.

Five-star experience. The food was beautifully prepared full of flavor and arrived right on time easily the best meal I've had in ages quality ingredients rich taste and excellent service. Thanks 👍

I didnt receive my order eventhough it said it had been delivered and the restaurant can't be bothered go answer the phone (I tried multiple times) very unhappy with the service

food never arrived and no one will answer the phone !!!

I didn’t receive my order I’m fuming

There was no apology and not even a ‘Hello’ from your driver. Nothing. I can forgive 5 mins but not even a greeting? Apology? Weird.

Delicious and flavourable food. Efficient delivery service. They are providing great food in a town. Thanks

All order notes were ignored, request extra chilli sauce, instead NO chilli sauce provided, requested onions only and NO salad was provided, ended up with dry bread and meat, which is not acceptable when the kebabs were not cheap and also small.

the delivery was fast and the packaging kept the food warm in intact. Awesome service , consistent quality. thanks guys

super quick and reliable my food arrived hot and fresh highly recommend their delivery service, impressed with the speed and quality. Everything was perfectly packed and still piping hot. could not ask for more , thanks

nice food guys. you are doing great job. 👍

Exceptional food and service. everything arrived fresh hot and exactly as ordered highly recommend. Also fast, fresh and fantastic! a flawless experience from ordering to the last bite. Good work guys

this was hands down the best meal I have had an a long time. perfectly cooked well seasoned and delivered with care couldn't have asked for better, five stars 👍

well cooked food, great choice for the day. on time delivery with hot food. Thanks

If you want to wait nearly 2 hours for your food then definitely try this place. Place an order around 20:30 waited 40 minutes before to find where the food was, only to be told it had been delivered; not sure where it was delivered but it definitely wasn't to my address. They offered to remake the order due to the original order being delivered to the wrong address, we accepted their offer and was told it would take 15 minutes. 15 minutes nothing has arrived, both time we were told the driver was leaving now. I explained I have a ring door bell so can see if anyone has bee.n to the front door to which they HUNG up the phone. The food finally arrived at 22:17. honestly if you want to wait nearly 2 hours then definitely please order from them.

The food was delicious, and has amazing taste. The delivery was on time. Recommended that must try food from their. Thanks

Unfortunately this just wasn’t a great takeaway. The food was just okay, but the prices do not warrant the quality.

Poor, a long wait and the food was a disappointment. Chips were stale and the chicken was tasteless

Eating tasty food after a long time. yummy, Good work guys 👍

food was cold, not worth the money for how much you get

NEVER RECEIVED MY ORDER. AND WILL NEVER ORDER AGAIN.

Delicious , really enjoyed the food. Food is exceptional , that's why I have been eating from long time. Never disappoint, Highly recommended.

The food was cold and hard, the salads not fresh and wilted. Portions were strangely small, I ordered large fries and got a tiny portion. I will definitely not order food from this place again.

try to call restaurant no one picked up didint receive my order

No one answers the phone , food said delivered was never here, wehn arrived was stone cold

Food never arrived. They said it was delivered!! Never again!

These guys are absolute jokers! Do not order from them until they improve customer service and food! Shameful!

Even the large mixed kebab was a small portion - and the side salad for £6 was tony

Food was cold, small portions and dry food had to throw every thing

Food never arrived, terrible service from them , don’t even answer phone, never ordering from again as not first time had problems with them

terrible they handle there own delivers and they never delivererd my food and they claimed they delivererd be carefull

burnt chicken and lamb shish, dried like sand. missing chicken donner. amount of meat isn't as pictured and tiny for £40! grill special? more like burnt food special

It never arrived I called the restaurant 10 time no one’s answering my calls and I don’t have an update for my delivery either

really disappointed, waited ages for the food and when it arrived it was cold.

Didn’t even arrive tried calling the shop aswel they don’t answer worst food place I’ve ever ordered from they don’t even contact you or anything food never arrived I need a refund for my food not arriving

Late, cold, overpriced and on top of that completely tasteless. Thank goodness for the garlic sauce because that was the only decent thing that arrived and has some flavour. £4.75 for large chips and it was barely enough for one person…

Order never arrived. They never even cancelled the order it just shows as delivered. Called the restaurant nobody answered. Still waiting for a refund or a response. Really poor service and communication from these guys lately this is the last time I’ll order from them.

Ordered at 18.54, received a notification at 19.26 to say it was on its way. It didn’t arrive until 20.12, the driver said he knows nothing about it being late, but yet, when I took it in, everything was completely stone cold, and mostly inedible. Unfortunately, this will be the last time I order.

nice and Delicious food. we have a great dinner. Thank you guys, your food is lovely.

I spend 30 pounds on app said enjoy the food even if it never was delivered I tried contacting restaurant but they don't answer. scammers

The food was nice, we liked the chargrilled flavours even if the meat was somewhat dry but the garlic mayo was to die for❤️ The rice was also nicely seasoned! The biggest problem was the delivery! It predicted max 50mins wait which is already a lot but they managed to be 15mins late on even this. No option to call the restaurant, no driver tracking and they marked the delivery complete before it got here. Somewhat problematic experience but we had a dinner so thank you.

I ordered 17:10 it showed food will come between 17:50-18:10 app showed food was dispatched at 17:40 but didn't arrive until 19:20 I called restaurant 5 times they never answered the phone, courier said he works for them and he got the food 10 minutes ago anyway I don't know who was lying but food was already cold and soggy. In this situations just eat also at fault they didn't provide live tracking like other restaurants and there is no phone number to call, and email support is just generic.

wao exceptional food and services. everything arrived fresh, hot and exactly as ordered highly recommended. Thanks

Order didn’t even arrive after waiting a whole hour for it to be delivered!

The food was never even delivered after a 1 hour 30 minute wait.

yummy! so tasty. Every bite has the taste. The continuity of the taste is very very difficult, but these guys maintain it. Hats of to you. You are providing quality food in the city.

small size received, not the large i did order. quality of shish meat was poor

Shish was burnt,mixed donner was made up of chicken scraps leftovers from tray , it was cold dips missing think it was more of a wrap than kebab,it was late very disappointed.

nice and crispy food. The food is really tasty. they desrved appreciation. keep it up the good work guys. Enjoyed your food alot.

No complaints about the food, for the price it was a generous quantity and it was delicious too. No complaints about the driver either. The app however was glitch as it didn't advise me the driver was at the door when he was at the door, the driver had to ring the doorbell and phone me because of the glitchy app.

My order never came to my place.

My food wasn’t given to me correctly , they fit the order completely wrong

Where is my food, its not here!

Less then a handful of salad.... disappointed by portion size. Taste of chicken was good and good portion size

I didn’t recieve my order nor did the restaurant answer my calls

Was so late I went to bed. Then after an hour of waiting I requested a refund and they refused it,

despite the rash, they deliver on time and the the foods warmth was spot on. Great service and tasty food. never forget their yummy food. Perfect guys, best wishes for upcoming years.

Food never arrived. Couldn’t get through to the restaurant either, DONT ORDER FROM HERE

I’ve waited one hour for the product to arrive and it hasn’t been delivered! I want to be refunded!!

Food never arrived . Restaurant didn’t answer . Poor service

great food, tasty, delicious and priceless. I don't know what to say but every bite is amazing 👌 Thank you guys for such a great services.

they never disappoint , consistent quality and the fastest delivery in town. Tasty food , fantastic. Thanks you guys.

Said food was delivered but it wasnt

Said they delivered my food but never arrived and never answered any calls

super quick and reliable. my food arrived hot and fresh. highly recommended their food services. thanks guys

FOOD NEVER TURNED UP AND the restaurant don’t answer the phone!

Waiting bit longer was no issue considering how tasty the meat was

becoming a normal occurrence with just eat...