A-One Tandoori in East Ayrshire

Edited 28/09. After being a customer for a few years over the last few orders we have had an issue from missing items to poor customer service, however tonight just no words...when we ordered saw massive price increase and when food arrived, an hour after order placed, it was minimal portions. The pizza was cold and hard, the dopiaza had a weird taste which I couldn't eat , roll on 5 hours from consumption my partner has been ill and can't stop being sick. Never again will I order anything from here again, when you call ( over the years there has been perhaps 2/3 issue's) the staff are rude and don't give a dam.

Ordered large donner kebab and large pakora when it came was just normal portion phoned up and they said give u more next time lol won't be a next time

Good place for your takeaway food is decent and all staff are very good and polite and if there was ever a problem they will go out there way to sort it it's a family run business

Used to be pretty good , however the last few times delivery has been super slow and at least one item missing. Even called up rather than just eat to make sure they got it right. Again chips missing,!! Last time ordering here.

Got a mixed kebab ,well worth it and it was excellent

Great food and staff were friendly too

You place an order and you get not what you ordered

Would definitely recommend best take away ever

Was very nice food and polite staff

Disgusting. Just bought donner meat from here, it was cold and it looked like an old boot. Surely your not supposed to give people the outside bits 🤢. Expensive as well. Another bad experience from this place. Won't be back. Steer clear!!

Had a 14" Hot & Spicy pizza and chips from here last week. I was passing by and noticed it was still open and i hadnt used the place in about 10 years due to moving away. The pizza was well made and tasted great and all in all it was a decent pizza to be fair and was thoroughly enjoyed, the chips however were not that great, a bit soft for my liking. Not as good as it used to be but still decent. Il give it another go soon as id like to try the Sweet Chilli Chicken pizza - overall 6.5/10

Used to always order from here but foods gone down hill.. ordered again hoping it wouldve improved but calzone was still dough(uncooked) portion sizes have decreased and price gone up.. always between £20 and £35 order for grease or undercooked food.. delivery quick though and drivers are always really nice..

Best tandoori across the shire Big portions, flavoursome food and some kickass interior design Friendly staff too :)

I've never tasted dog before but it's ok when it's spiced up

Just kebab, chips n cheese. Kebab was fresh and spicy and plenty of it. Chips cooked well, not under or over done and cheese melted throughout. Very tasty takeaway.

I ordered my meal for 10.35pm...it came 1hr BEFORE my time ordered ..the delivery guy was not happy... Don't know why!!! Got my order at right time & CLEARLY IT WAS SAME ORDER ON HOT PLATE THEN RE-HEATED AS BEFORE!!! coz the "FRESH SALAD" was well cooked & all was soft even the chips... I was a chef for over 10yrs & that what it clearly was..... UNBELIEVABLE!!!! I reported this 10mins ago... The person on phone was understanding about this so thank you for that person who you are 👍.... & thank you for dealing with understanding my issue............. Got a mixed kabab the nite 2/06/23....it was delicious lamb melted in your mouth.. Chicken realy tender.. Perfect char on the meat... Kabab meat as all ways was good..... Nan bread nice & soft & hot.... Thanks for sorting out my last order back to 🖐️ out of 🖐️ for me A1 👍

Feel the need to change my rating as this is now the third time in the last couple of months that I have been let down by this take away.. Don't get me wrong the food is always good but the customer service has in the past been terrible and this evening I received a text message saying and I quote "20% off ALL ONLINE ORDERS" Long story short this was not honoured and when I enquired about the lack of discount I was told it only applies to orders over a certain amount BUT THIS IS NOT MENTIONED IN THE PROMOTION TEXT I was not offered a discount and for the third time in various ways I have again been let down with the customer service side of this business As for my meal It was grilled lamb and rice. Tasty but more or less all rice and 4 small pieces of lamb did not warrant that price Good food Bad service Ever decreasing portions

2nd order from new management took over and 2nd time its been wrong. No refund offered when I called to complain.

Donner kebab was lovely, pizza was amazing 👌🏼 definitely recommend..

Don’t order from here unless you like your pizzas burnt and chargrilled !!! AVOID

I enjoy the lamb shish kebab from here would score higher but when u go in to collect your food u can be a while waiting for some reason i become invisible when i walk through the door

Love the food always good and full portions

This used to be my absolute favourite Indian take away in Kilmarnock. Unfortunately the last few takeaways have been a bit of a let down👎🏻

I am a regular customer and never have any complaints however tonight I ordered a pizza and there was a white hair baked Into the crust (everyone staying in my house is dark haired). After phoning to complain the told us nobody working had white hair and that it must have been one of ours and we’re not willing to send out a replacement, we were told we would have to buy another pizza and give them the old one back. Absolutely shocking service. That’s a house of 5 regular customers you are missing out on. Won’t be back

Hanan Ullah. I see you must travel a lot. You are reviewing in Birmingham, Bradford, Manchester and Kilmarnock. Aren't we blessed to receive your amazing review. What I want to know is who put you up to this. Love to hear from you. Hope Google do the right thing and block you.

Fantastic food and service everytime, worth waiting for potentially long delivery times on busy nights for their food. Though I have never waited over an hour their cuisine is so worth it.

Ordered food around 19.25, for it to arrive 2 hours later....dry, bland, beyond average food and ignorant staff who think it's normal to lie about delivery times? Never again will I order from here and wouldn't recommend to anyone who has any taste for Indian food unless you enjoy tasteless dry (reheated) food.....ordered direct instead of Just Eat and ordered a set meal which consisted of dry (reheated) pakoras. Only thing edible was poppadoms and chapatis

Lucky to even get one star.got a hoagie and well was nothing how a hoagie is meant to be.was al smashed up in the box and we asked for burger sauce and its not even burger sauce.it was mayonnaise with tomato ketchup in it.was only good enough to give to the dogs.

Decent food and prices. Quick service.

Food always good and fast service.

Any food is of a high standard.....

I only had cheesy chips so I can't say too much, but they were oddly crunchy in a way that wasn't that nice. Thought I was going to lose a tooth.

Food I ordered was absolutely shocking chips were solid coulda bounced them off the floor, Kebab meat was dry not happy at all, certainly will not be ordering from here again.

Lovely meal at a reasonable price.

Always had exceptional service. I regularly order from here and I enjoy it

Food was quick and went down a treat

Fantastic place , very responsive and always fresh food with every order I have had

Very quite really not bad. Would say above average in terms of being considered above average to a decent standard. 9/10

Very disappointed, curry sauce was watery no consistency at all and very little meat that's just the lamb , the chicken curry was cold and so watery and also very little meat. The salad was a joke, couple pieces of iceberg lettuce and two pieces of onion for "£1.90". Won't be back and definitely wouldn't recommend .

It was great plenty of meat in King Kebab and Lamb just melted in your mouth. Will definitely be back when in the area

Well let down! Have used a1 delivery for loads o years. Since lockdown ...quality has mega dropped. Even neighbours got delivery 2 nyts ago n said it was real let down.

Always liked this place but ordered for 4 last weekend - had to share out the very sparse chicken in lots of gravy. ordered tonight and online told us was already delivered.....30 mins later actual delivered and was not the warmest or nicest

Great food good prices . definitely be back

Good quality food,great delivery sevice.really quick...The driver was so polite and helpful,couldn't have asked of much more...

This place used to be the best kebab shop in the town but its went seriously downhill, that's twice now iv had overcooked veg pakora & my salad consisted of onions was only worthy of the bin! Very disappointed and wouldnt recommend

One of the best takeaways in killie

If u like food burnt it's great avoid like crabs

Food good and really good specials

Chips cheese and donner was freezing

The food tastes absolutely amazing!

Always enjoy our meal from A1 Tandoori, sometimes they get the order wrong but it's nothing major.

Love it .. its worth driving past my local 1

Chips cheese chicken pakora worth a shout, hoagies excellent, pizza worth a try too, recommend highly.

Great food at reasonable prices

Got a pizza there on Sunday night waitet 1hour and twenty-five minnets got the pizza and it was cold will not be back

Delicious food served really quickly. Would definitely recommend.

This is not the place it used to be years back. Used to be good, reasonably priced food, orders correct & delivered promptly. Now foods quality going downhill, overpriced, orders usually wrong or missing items & take forever for deliveries to arrive. Not sure if it’s under different management

Horrid meal! After waiting for things to be redelivered, meal was cold & don’t pay to have meal microwaved waiting for part of it that was originally ordered! Offered credit but will not be ordering from there again! Only gave 1 star because there’s no minus!

One of the best take aways in Killie

Wouldn't go anywhere else delicious food and affordable

Having been a loyal a customer of this place for many years I am now loathed to write this review!! For the last while we have been using their online ordering system which aims to deliver within “ 45 “ minutes. However this time is somewhat wrong. Never is it on time, when you call to find out what’s happening with the order - the usual excuse of “ the order has just left, the slip was lost”. The staff within the shop don’t seem to care anymore about customer service!!

Portion sizes are always smaller when food is being delivered better to go in for it but I'm too lazy so just changing takeaways

Best in Kilmarnock never had a bad meal always get what I ordered and food is delicious

Was yummy. Even made a curry not on the menu and made another dishy spicier on request

Have always used a 1 tandoori as it is local and usually get good food. We get deliveries regular Recently the service has gone down till and my last few orders and never been right. Despite phoning to make the Staff aware there attitudes have been Appauling and never accept liability on there part .. it's seems like the customer must have given the wrong order . I really like this place for the quality of food but hope they start listening better and getting order right or they will lose many customers

Use this place often, food is great, seems to be a dip issue where online orders often get delivered or picked up with a dip miasing

Terrible service. Got a simple order completely wrong. Phoned to explain was happy to just eat what was given but was meet with total aggression and horrible service. If reading Wouldn’t bother ordering from this place. Cause If your order is wrong they don’t care. The service gave us a horrible disdain and didn’t even bother eating food so can’t comment of product.

Love this place. Easy to order online. There is a clear indication of how long your order will be and to be fair they usually deliver sooner than expected. That for me is fantastic as your expecting a 40 min wait but get it in 20-30 mins. We all have our fav take-away and this is one of mine in kilmarnock. Staff in the shop are friendly and the delivery drivers are also good delivering an overall great service. Never had an issue with the food and over the years I’ve ordered various dishes off the menu. They never disappoint and it’s why I keep going back. They have a real dedication to providing high quality all the time. Thinking take-away? Think a-one tandoori.

Missing items from our order that's twice now the last time we ordered we also got the wrong order and by the time we got ours it was cold .. never used to be like this.

A1 tandoori. Try and get your orders correct. I didn't get the nan that you charged me for. Not like the shop was busy

Was told to wait two hours after an hour of waiting staff very rude!!

Best ever local food place ..Bit expensive but well worth it...so much choice

Good food good price never had a bad meal from this place

Great prices, good food, fast delivery

Encontrar una excelente relación comida y comida de buena calidad se encuentra aquí. Siempre adelante y recogida en la orden para ahorrar tiempo haciendo fila como siempre encontrar su muy concurrido cada vez que nos visita

A-One Tandoori is a take-away kebab shop and shouldn't be thought of as an Indian restaurant - for that go to Jewel in the Crown. Pizza's from here are not a greasy as other kebab shops in the area which makes them taste better. They do a number of deals which are good and you can get cheaper prices by ordering online via their website. Very good for what it is!

Great food Pizza's Mmm &curry's mild to hot. easier to do online then pick up, save waiting in the queue and normally cheaper..

We live close to here so wee go here a lot. Mostly kebabs wee get but the chicken korma pizza with chillies is amazing, found out when I was pregnant! Calzone is good too.

I ate their stuff. Its really good. Where is raza

Never had a problem with this place until now. Ordered a small chips, cheese and donner meat with extra cheese and burger sauce. Waited a while for it to be delivered, was really hungry as i had not had anything to eat all day., due to feeling ill. Food finally came, opened it to find they had sent me the wrong order with just chips and cheese, not only that there was barely anything in it, only a small handful of chips and the rest was just bulked up with cheese. Was so disappointed i ended up just giving it to my younger brother

Picked up a few curries here on a Saturday evening which probably explained the 45 minute wait after ordering. It wasn't worth the wait. The food was bland and tasteless. My Rogan Josh was awful. Needless to say won't be back.

We purchased 2 meals to takeaway. The meals were lukewarm, and definitely the worst we had even had. The Rogan Josh had no taste or spices, and the Buhna consisted of tomatoes, and had a sweet and sour type sauce. The chicken in both meals was tough and square and looked like an artificial substitute, spend £15.60 which was biggest waste of money ever spend on poor quality food.

We always use A-1 Tandoori food is always excellent staff and Managment are friendly service is always excellent . Delivery drivers are friendly as well . Quality food at good prices . Keep up the good work and service guys ⭐️⭐️⭐️⭐️⭐️

A busy place, and spotlessly clean. I only have one problem - the food is ridiculously salty. Subsequently, I only order occasionally, otherwise, I would never go anywhere else.

Ordered on their website, site stated that delivery time was 40 minutes when in actual fact it took 1 hour & 40 minutes to arrive. I get that they're busy on a Saturday night but i wouldn't have ordered if the website had stated the correct waiting time. Food was good & the portion size was good value for money but they forgot the chicken tikka in the munch box I ordered.

This take away is fantastic value and we have never had an issue with the order of food would highly recommend

I'm really surprised there are no reviews on the place the food is amazing, the variety is something else and food is full of flavour. We have ordered mainly Indian which blows away some of the well known local restuarants, also chicken kebabs/burgers which are lovely and as they should be. But special mention has to be the curries we have eaten curries all over the country and this place is the best for flavour. Quality and quantity cannot be beaten, also quick service, my husband is often heard saying "they are here already" lol. People should really try it you will not be disappointed.