Based on 18 opinions finded in 1 websites
Based on 18 opinions finded in 1 websites
Nº 148 in 365 in West Lothian
Opinions
Glad we both had soup as the meals were not good,lasagne was burnt,curry had no flavour and the salt and chilli chips had no chilli but were white with salt actually pickled. First time coming out a restaurant and going for take away.
Linda Busby . 2025-05-04
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The service was extremely slow despite us (5) being the only ones in the restaurant. The serving staff were very pleasant but we waited half an hour for starters, then the same again for main course. I ordered fish pie. Wish I’d taken a photo. It was a grey mush under the potatoes with loads of peas mixed it. I couldn’t see any fish. The first time I’ve ever sent anything back. I then ordered the salmon which was fine but not a lot on the plate. My sister had melon and strawberries as a starter which, although from the children’s menu, was served in a cheap plastic bowl. I left still feeling very hungry but didn’t want to spend another half hour waiting on a dessert. A very disappointing lunch so will never be back. Used to go there when it was just the Hillcroft, but not any more.
Anne McFadden . 2025-04-10
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First time eating here, was really looking forward to it after reading other reviews Don't know if we just caught an "off night" but based on food we were served tonight we won't be back.
Karen Cumming . 2023-06-29
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Great service and food. Reasonable too
Mary Brown . 2022-04-28
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The food was really nice and the service was great.
J . 2021-11-01
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Managers very ignorant not welcoming at all wouldnt go back
Tony McKinlay . 2021-10-30
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An oasis in an endless tarmac desert
Alex Mclean . 2021-09-25
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Great food and banter as usual 👌 can't wait till next time
Debbie Begley . 2020-07-29
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Bright lights. Excellent staff. Delicious food.
Sheila Freeman . 2018-10-23
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Very nice staff good food, very pleasant
Isabelle Chaumette . 2018-09-26
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70 Opinions
Ordered chicken balls and they were so so small like smaller than a chicken nugget with black bits of chicken in them and greasy batter. Salt n pepper chips were soggy, uncooked and pretty tasteless. The beef chow mein was again tasteless and really watery. We won’t be back it’s rotten.
394 Opinions
12/10 delivery driver was amazing couldn’t of asked for better I entered the wrong address number but she was still able to delivery my food THANK YOU ! she was perfect and she needs a raise thank you so much dominos a lucky to have such a brilliant woman working for them x
1005 Opinions
Yes, the hotel decor is tired compared to other Premier Inns as other reviewers have stated, however, the place is still great. The location was perfect for me, and there's a 24 hour BP across the road. The room was massive and clean. And the staff was absolutely brilliant, especially the woman in the morning of 23rd March with the glasses and the lady who checked me in 22nd. A real asset to the hotel! The restaurant next door is good too with lovely staff. My only complaint - which I always complain about regarding Premier Inn - is the slow Wi-Fi in order to get you to pay for the Premium. It's 2025. Just up your prices instead :-)