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The best restaurants serving Spanish food in Queen Eleanor and Buccleuch Kettering East Midlands

1 Restaurants on GastroRanking

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4.5

71 Opinions

location-icon31 Grafton Road, England
Spanish
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This is a lovely little old village pub and has many fans. (?). The food service staff are a group of pleasant young girls with no supervision. Therefore they are not focused on the needs of their customers. Usually they are gathered in a group away from the eating guests. We ordered 6 tapas dishes. The portions were very generous but fairly expensive compared to other Spanish restaurants. Three of the dishes were just acceptable but three were on the verge of being sent back. 5 of these dishes were not served at acceptable temperatures. If there had been evidence of a supervisor on duty that would have happened. 1, The chicken supreme was grossly over cooked in the process of preparation and then over-reheating resulted in dried out chicken making it impossible to eat. 2, The Frito Misto had spent much too long in the deep fryer and resulted in whitebait, prawns and mussels (many stuck together) that were over-cooked and all tasting of sour whitebait. 3, The cod suffered with a similar lack of care and attention in the kitchen. It was over-cooked and lacked seasoning and flavour. 4. There was no evidence of any supervisory staff on duty. So in summary, the owners of this establishment need to seriously review its management arrangements and supervision of both front of house and food preparation operations. Why are dishes like this leaving the 'pass' in the first place? Who is checking that? In the restaurant they need mature supervision by staff that understand the function and purpose of the business of running a restaurant.