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The best restaurants serving Seafood food in Pillgwenlly Newport South Wales
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
419 Opinions in 2 websites
Over a period of time my self and family members always stayed here for few nights. Went for a few nights stay last year in November and in all honesty it will be the last time. Was it because they were short staffed I don't know.!!!! But what a difference from previous ownership. Really pleasent on arrival but from there on everything seemed to be too much trouble. Probably didn't help as kitchen was out of order but found a cafe across the road named Fanny's where the welcome and service was exceptional. The rooms were ok (spacious) as usual 👌👍but heatings were a nightmare to work. When asking the owner how they work it seemed too much trouble showing us but once switched on they would take several hours to work.. not good enough really on a cold December night. Even when asking for more coffee sachets and milk and sugar it seemed too much. Don't get me started on the towels from the bathroom. 2 towels were expected to last us for 2 days with a family of 3 and only 1 tap would work which was the cold one. Couldn't get out there quick enough if I'm honest once the 3rd day was up. For the price for a 3 night stay you expect a little bit more. Miss the previous ownership and I'm expecting these standards to be improved although I won't be going back there that's for sure. 2 stars from me and that's because we had a roof over our heads. Shape up or ship out ❌⭐⭐