Delivery
Pickup
Outdoor
The best restaurants serving Seafood food in Maryfield Dundee City Central Scotland
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
92 Opinions in 2 websites
Was very disappointed booked for my friend Birthday, unfortunately she had injury so we wanted to cancel as her wrist is broken. Contacted the hotel and was told it’s non refundable ( however this is only in the terms and conditions I was told but you don’t see this until you book/ pay and the tickets comes through with the terms and condition not say anything about this before booking). My friend felt bad so we made the booking and we where told it’s no booking under this name even we have the confirmed tickets and the email from the Apex hotel saying the booking is on, after waiting finally we have received some left overs, service was terrible never received and tea or my coffee with the afternoon tea, no plates just the stand we needed to eat as the wreat class was starting at 2pm. Tried to get some staff attention to ask for the drinks, after 3 different staff we asked still no sign or the Prosecco or the hot drinks. We both were nearly in tears such a terrible experience. Only positive was about the two lovely lady from the class both helped my friend and checked up on our drinks…… of course we still waiting for it as never received the hot drinks. Explained this when we left no apologies or even ask if we wanted a take away hot drinks. Please don’t book as it’s a massive disappointment. I would book the wreath making but not the afternoon tea. Terrible customer service. I would be ashamed for such a class hotel delivery as bad services as this was.