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The best restaurants serving Pizza pasta food in Hoober Rotherham Yorkshire and The Humber
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Delivery
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Outdoor
44 Opinions in 1 websites
Went to Pizza Hut for lunch today with my son. Around 1:45pm. There were a number of empty tables & booths & a number of occupied tables too. I asked the young lady if we could have a table or booth in a quieter part of the restaurant as my son is autistic & he can’t tolerate a lot of noise (he wears ear defenders to help) She explained that we could only have a two seater table which the ones we could have were in busy/noisy parts of the restaurant. I asked if we could have a booth or table in window that was quieter and I was told we could not as it’s a four seater and they aren’t allowed to sit 2 people on there. I explained again that my son is autistic, The lady’s response was still the same and we could not dine on one of the other bigger tables (which was much quieter and this would have made our experience at Pizza Hut more enjoyable) I choose not to dine in today as my son was getting stressed by this point. He was really hungry so I ordered take out for him. Which if he hadn’t been I would’ve not bothered ordering as I think it is disgusting that there is no policy for people with special needs. Especially such a world wide company like Pizza Hut. Absolutely appalling! Definitely would not recommend visiting here as a special needs family. I find that this was no fault of the young girl serving us as I imagine that she was just following procedures. She took my take out order and was very a pleasant.