Delivery
Pickup
Outdoor
The best restaurants serving Pizza pasta food in Cheylesmore Coventry West Midlands
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
167 Opinions in 3 websites
I had the worst experience with Papa John’s tonight. I placed an order for two pizzas, but when my delivery arrived, there was only one pizza. The driver not only tried to lie to me, claiming there were two pizzas in one box (which is obviously impossible), but also got up in my face and started shouting at me. When I asked for his name, he refused to provide it and even tried to lie about that too. Thinking I could resolve this with the restaurant, I called and spoke to someone claiming to be the “supervisor.” She was just as unprofessional as the driver. She rudely told me there was nothing they could do because the store was closing, then started shouting at me, refused to give her name, and hung up on me multiple times when I tried to get help. This kind of service is completely unacceptable. I’ve never dealt with such rude, unprofessional behavior from any business, let alone a major pizza chain. Papa John’s needs to seriously rethink how they train their staff and handle customer service. Until this is addressed, I won’t be ordering from this location again—and I’ll be warning others to avoid it, too.