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The best restaurants serving Pizza pasta food in Hampstead Town Camden London

2 Restaurants on GastroRanking

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4.5

40 Opinions

location-icon8 Flask Walk, England
Pizza & Pasta
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I've been quite patient with Oddono's as on occasion there are good flavours however with recent poor hygiene frequently observed, I think they need to get their act together. Aside from two manager figures and one male staff (more on him later), Oddono's seem to have a revolving door of poorly trained and certainly poorly groomed (think unbathed) staff, which could account for what I have observed: - There was a female staff (no longer there) who would routinely let ice cream from one flavour fall into another tub. When I pointed this out to the supervisor, she became very defensive and pointed to some disclaimer wording and basically said they took no responsibility for anyone getting allergens in their ice cream. What a wasted teaching moment for the member of staff with the poor scooping skills. - Oddono's routinely fail to challenge dog owners who bring their animals in, even though there is a sign and even though none of those dogs are guide dogs. Yes, that is the typical entitled Hampsteader for you, but if you are in the food business, you should be careful about hygiene. - Back to the sole male staff. I once overheard him bragging to his colleagues that he never washed his apron and it had become "filthy". That's not the only thing he's not washing as he doesn't smell very nice - and that's with me keeping a safe distance knowing his apron is "filthy". - Earlier this week during my visit, the tables had not been wiped from the night before and there was mud traaked ON THE SEATS. I asked if it was dogs and the server said it was "kids". Yes, clearly the kids of entitled Hampsteaders who were happy to let their brats crawl all over a dining area tracking mud from the Heath. - Very occasionally I see handwashing amongst the staff . This week the server used around a dozen small serviettes to wipe her hands dry. Goes to show they don't even have a hand dry cleaning cloth and what unnecessarily wasteful use of resources!

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4.1

1084 Opinions

location-icon194a Haverstock Hill, Belsize Park, England
Pizza & Pasta
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Erida was very good, we felt very welcome