The best restaurants serving Pizza pasta food in Harpenden West St Albans East of England

I decided to take my children for dinner tonight as an end of year treat. I had collected some Tesco club cards points so we specifically chose Pizza Express in Harpenden to use these in. After downloading them before our visit we showed them to our waitress on paying the bill, who scanned them and said she was sorry they were not working and she would go and get a member of the management team. A VERY rude and abrupt lady came over, aggressively stating we could not use them as we had already clicked on a free side on the app. We were unaware that you could not use both as this has never been a problem in the past in Cannock. I then asked her to remove the free side offer and just use my Tesco points to which she said "No as her system would not allow her to do this". She accused us of trying to re-use the points as they would not scan, something that I would not do and said it was not her problem we had added the free side! I am absolutely disgusted at the way the so called manager spoke to us as a customer and accused us of basically stealing in front of other customers. After a heated debate I asked for another manager to come over (to which she rudely replied she is dealing with another customer). Only when we refused to move until we saw her did she call the other manager over. She straight away removed the free side, as we had asked and applied the vouchers as asked. Why the other manager was unable to do this is beyond me I have never been spoken to like this in a restaurant in Harpenden before and will NEVER visit this branch of Pizza Express again.

A mix up sorted efficiently and professionally by the Domino team with a smile. Thank you.