The best restaurants serving Other international-cuisines food in Stafford West Midlands

After visiting Granville's on numerous occasions previously with no issues the last two visits have been awful. The first visit I refer to was on Mother's Day and we were a party of seven. After being seated the waitress took our drinks order, after 25 minutes she returned to take our drinks order but we said it was taken on arrival. After apologising the drinks turned up 10 minutes later when the breakfast order was taken. The food turned up after twice asking how long it would be. The food eventually turned up at 12:30. Totally unacceptable when we sat down at 11:00. No apology, explanation or discount offered. Second visit was on Saturday 12 April for a family get together of thirteen people. To cut a long story short we sat down at 10:30 and our food came at 12:15 despite asking where it was on numerous occasions. The food itself was average and the black pudding inedible due to it being overcooked and hard. A reflection of the food was shown by how much was left on the plate. The two waitresses were very apologetic and my review is not a reflection of them but the management. The manager eventually came over and apologised, I said this was the second time the service was exceptionally poor and she did apologise and offered a discount. The day was a special day which was totally ruined by the service. There is absolutely no excuse for how long the food order took. It was so bad we have decided that we will never go again, a really good example of how not to run a business!!!

Booked here for afternoon tea on Mother’s Day. Got to Trentham to find out you also need to buy tickets to get into the gardens as the restaurant is inside the gardens. This wasn’t made clear at time of booking so had to pay additional amount to get into so we could get our afternoon tea. This caused us to be a little late. The service was good. Friendly, helpful staff. The food was great. Great little place to have a meal but just be mindful as well as your meal booking, you also have to buy entry to the gardens