The best restaurants serving Other european-cuisines food in Lewes Bridge Lewes South East
2 Restaurants on GastroRanking
141 Opinions in 2 websites
South street 2, England
The Michelin Guide clarifies that service quality does not influence the awarding of a Michelin Star: “It’s entirely up to the restaurant to decide what style of service it wants to offer – and that has no bearing on a Michelin Star.” In Lewes, Dill restaurant exemplifies this distinction. The food is fine, although it doesn’t meet my expectations for Michelin-guide quality. The £200 bill for the table (excluding dessert, for reasons to become clear) doesn’t represent good value for money, in my opinion. However, taste and value are subjective. What is indisputable is the combination of a two-hour dining limit, slow service that consumes this entire period—leaving no time for dessert or after-dinner drinks—and the abrupt manner in which staff enforce this policy. Without prior warning, a staff member informed us, bluntly and curtly, that our time was up and we needed to pay and leave immediately. No desert for you, guys, by order of management. Despite our repeated requests, the manager never came to discuss and perhaps resolve what became a very unpleasant situation for us. Setting a time limit is acceptable if communicated in advance and aligned with the kitchen’s ability to serve promptly. When the first course arrives close to an hour after seating and the main course close enough to the two-hour mark, this is unacceptable. Having a staff member rudely dismiss guests whose time has expired, while the manager avoids addressing the situation, is worse. And so, if you’re inclined to dine at a restaurant with a Michelin Bib Gourmand, spend £200 for the table on reasonable but not great food without being allowed to order dessert or coffee, and enjoy being unceremoniously thrown out when your time is up by a rude staff member backed by an elusive manager who failed to deliver food on time—then Dill is indeed the place for you.