The best restaurants serving Other european-cuisines food in Culcheth, Glazebury and Croft Warrington North West

me and my sister took my Mum out for a nice meal for her birthday, and she'd always wanted to go to visit Oliver's with my Dad, whom is no longer with us, so for her birthday we wanted to treat her. Well, never again........ after we were seated, we were offered drinks and they came, everything was fine, until then the staff all disappeared from the floor (I say all - they had 4 members of staff including the one behind the bar, with 2 large birthday parties going on) we finally found a waitress to take our order, she did, minus asking how I would like my steak cooked. we then waited an hour before chasing where our food was, to be told it was the next out the kitchen - to then be informed, it wasn't even put into the kitchen, as the waitress was new - so it was being cooked then ... no apology, nothing.... no offer of another FOC drink while we waited.... Whilst we were waiting for our food, the entertainment started, which even for me was very loud, I could not hear my sister next to me, never mind my elderly mother across the table. when the food did arrive, the taste was amazing and I cannot fault them for that, but the service sadly let it down, we were being looked at, as if it was our fault we had to chase our food, we had no apology, no offer of anything to make up for their mistake and left the establishment extremely angry. I appreciate one, the waitress could of been new to the role, but if so she could of said or at least should of been supported by a senior staff member. The senior member of staff was extremely rude and confrontational from the minute we chased how long are food would be. I would not recommend to any one.