Delivery
Pickup
Outdoor
The best restaurants serving Other cuisines food in Puddletown West Dorset South West
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
404 Opinions in 2 websites
Experience started off well - can't book dining online so e-mailed request and ended up having to phone - conversation was very friendly and welcoming. From then on it went down-hill. I have some restricted mobility and walk with a stick. Arrive at front of pub and realise its a steep flight of stairs to entrance. Manage up that, holding on to railing. OK welcome when we got in - we were early for our6pm booking but no problem although we were told kitchen doesn't start till 6 (says 5 on website). Where do we sit - here or upstairs - where's the toilet - upstairs - OK we'll sit upstairs. Two young kids around the bar (owner's presumably) - we order drinks and have to start carrying them and menus up steep and narrow stairs to the next floor. Has an eclectic look to the room, plus an external covered patio area. Everywhere has dirt / dead flies and isn't appealing. By then all hell had broken out in a very aggressive domestic back downstairs in the bar - manager and staff (wife?) - all about whether glasses were dirty - this had started in front of one of us while waiting for drinks to be poured - manager part poured a coke held it up and said glass is dirty - poured into another glass and said this one was dirty too - but then proceeded to fill the glass up and hand it over to the customer. The staff member (wife?) denied they were dirty and said she had cleaned them. As we sat upstairs the row just got louder and louder - and was clearly in front of the kids as well. We were the only customers and sat debating to order or to go. The argument suddenly stopped. We were feeling decidedly uncomfortable - no one came near us at 6 to see if we wanted to order. We decided to beat a retreat quickly and went back downstairs to pay for our drinks. The manager did ask us if there was a reason why we weren't staying - we didn't want to get into a conversation about the the appalling behaviour so just left.