The best restaurants serving Italian food in Portobello / Craigmillar Edinburgh, City of Edinburgh and Lothian

Where do I begin. Restaurant freezing - I mean so cold the waiting staff were wearing parkas! I kid you not. Service was appalling. After 50 minutes we had drinks and no food. Tables were sending back food and there were obvious arguments between waiting staff and kitchen staff. When we asked how long our food would be we got a shrug in place of an answer. Hungry grandchildren and fear that we would never actually get food we left and went to Pizza Express. A warm restaurant with excellent staff... and more importantly food! What a disgrace of a restaurant Toni Macaroni is. A word of apology and explanation would have helped but the staff could obviously not be bothered. To sum up my experience - disinterested staff, freezing cold (seriously you need to take a blanket!), a truly awful experience. My advice DO NOT GO HERE ... EVER! 1 star is too much but I can't give zero.

Booked a table for 4 at this venue and on entering the establishment I wondered if it was closed because there where no lights on and this made it very unwelcoming. We where directed to our table and it became quickly apparent that there was no heating on in the place either. It was absolutely freezing and coupled with the lack of lighting this made the whole dining out experience very miserable. Our order was taken and the food was less than impressive, I ordered the spaghetti bolognaise and had to leave half of it because the temperature of the food quickly decreased because of the temperature of the restaurant, it was very cold and had to leave my coat on for the entirety of the meal. We couldnt wait to quickly grab the bill and get out of there!!!! Would not recommend and will not be visiting again!!!