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The best restaurants serving Italian food in Etruria and Hanley Stoke-on-Trent West Midlands

1 Restaurants on GastroRanking

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3.5

571 Opinions

location-iconUnit 5c, Festival Way, Festival Park, England
Italian
outdoor_seating_167732takeaway_167732delivery_167732

AWFUL EXPERIENCE !! Disgusting food. Terrible service. Will not be returning. Put me off for life. Arrived and took 20 minutes before offered drinks which then took about 30 minutes to come. Ordered mozzarella sticks but no cheese was visible inside. When food finally arrived after an hour of waiting even though the restaurant was not busy, we were shocked. The food was cold , the bacon was raw , the pizza base was not cooked thoroughly and the cheese looked out of date. We were put in an awful seat even though the rest of the restaurant was available. Smell of fish surrounded us. Unwelcoming staff. Worst meal of my life. Paid £50 for an appalling meal. I have enjoyed Frankie’s and Benny’s before but this experience of poor food and service will stop me from ever going again.