Delivery
Pickup
Outdoor
The best restaurants serving Italian food in Coleford Central Forest of Dean South West
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
181 Opinions in 1 websites
This is a really lovely family-run restaurant, in the middle of Coleford and with a free car park conveniently situated next to it. The service was excellent; really friendly, patient and caring with great attention to detail and frequent checking (from our waitress Gayana) to ensure everything was okay with us. It was a warm and comfortable environment and the food was of high quality (see photos). A most enjoyable meal complemented with tasty desserts and coffee. We'll definitely return next time we are in the area!
42 Opinions in 1 websites
Yet again, another deeply disappointing and underwhelming delivery and food experience from Milano! Despite disappointments in the past I thought I would try them again as they have recently re-branded. opened another premises next door and have installed a user friendly ap. I ordered a home delivery online - no issues with that at all and no issue with the fact that my ETA was approximately one and a half hours - it was a bank holiday Sunday so you expect to wait. Where I DO take issue is the fact that the food arrived stone cold! To pay over 44 quid for a couple of pizzas, a wrap and some meat, chips etc and receive them stone cold is completely unacceptable! To then ring and make them aware of the situation to be informed that the delivery car left the premises as soon as our order had been cooked and delivered immediately is blatantly untrue - we live just over 3 miles away!?! The fact that the management couldn’t even be bothered to take my call but was shouting in the background to his employee what to say to me says it all… No one minds mistakes, no one minds waiting but please don’t insult my intelligence and tell me my food had been cooked to order and delivered immediately. Don’t rip people off who have agreed to place an order with you and in good faith expect to receive their food hot - well to be fair, you could have had me at warm!! Don’t pass the buck and expect your phone operative to take the flack and not respond yourself to complaints. He’s probably on minimum wage and didn’t cook the food so he’s not the problem - you are. Take accountability, don’t rip people off and don’t send your food out COLD!!