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The best restaurants serving Italian food in College Cheltenham South West
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

3286 Opinions in 7 websites
The food was excellent as always but unfortunately our visit was let down by the service. We arrived and promptly explained we'd like to use £80 in Tesco Clubcard vouchers as part payment for our meal. This was not a problem we were told and we were shown to a table. The table was fine, if a little close to the table behind us. I kept being jarred on the back by other diners and people walking past. We were told there was a shortage of menus but we could order from the set menu if we liked, 3 courses for £26, so this sounded fine. Food came and all was good until it came to paying. Our server tried to scan our QR codes for the Clubcard vouchers and they weren't adding up. She went to ask for help and was told that clubcard vouchers couldn't be used on set menu items. The only work around they could find was to charge each item separately, this worked out a lot more than £26 for the 3 courses. Our original total would have been £120 but because of their error on telling us we could order from the set menu and pay with vouchers the new total came out to £145. I know £25 isn't a massive amount of money and as I said the food was good but I feel the error was entirely their fault and they should have rectified it rather than charge us the extra. Would I go again? Yes but I don't think I will be using clubcard vouchers next time.