The best restaurants serving Italian food in South Richmond Richmond upon Thames London

The attitude of the lady on the desk was extremely rude. Totally ruined our dinner with friends.
 It is sad to have this restaurant in our community!

I visited this place with friends a few Saturdays ago. Also I tried the Chiswick pizzeria before and I was confident that the experience would have been the same also in Richmond branch. I was clearly wrong. Starters were ridiculous both in terms of portions and price. Almost £ 5 for “invisible crocchette” . Maybe we had high expectations as Restaurant Manager or person in charge described these as “generous”. Clearly a different perception. Pizza dough is excellent and worth it the awards and feedback you can read about it. However we were not convinced about quality of all ingredients. Ham not impeccable for sure. The above opinions are personal and I accept they can be questionable. What I cannot accept the service level we came across. Cold welcome, and lack of attention. Drinks instead not cold as they should be. The highlight of the night was the pizza serving. It was five us and we received our pizzas one by one with a minute or two and even three of waiting. This means that by the time the last one received his pizza, the first one was over half way through (not to say almost ate all pizza). Not sure what happened, and we could even understand operational issues. Not a big deal of course. Although I hardly can recall any similar episode in another pizzeria. Person in charge realised this and never apologised or gave an explanation we would have accepted without problems. He only keep asking if everything was ok till we left. Well, let me tell you that is not professional and at the end we left with the perception that maybe we were stupid, or so we were treated. Or better, as people to bring money in rather than customers. Embarrassing.