The best restaurants serving Italian food in Seckford Suffolk Coastal East of England

We've been to this restaurant several times over the years, mainly because it's convenient and our kids love the menu. Having said this, we've had some pretty bleak visits and I don't quite know why we return. I guess it's the lure of happy children and the option of using tesco vouchers. This evening was a real shocker. On arrival, the manager told us there would be no pizza available because the recent delivery of dough had been frozen. No, I'm not joking. This was despite several people close to us having garlic bread and other bread-based entrees. We were sat at a high table because we were told there were no other tables available. We were therefore surprised to find a more or less empty top floor when popping to the toilets. The food was actually pretty good but the service was painfully slow and you don't want to keep trying to get hold of a waiter to a) clear your table b) remind them a course hasn't arrived or c) ask them for a dessert menu. Tables weren't being cleared until they had to be used for new customers. I assume they are vastly understaffed as this seems to always be the case. A shockingly low level of pride and hospitality. We had a clear view of the serving hatch and the poor chefs must have been getting angry, the time it was taking for servers to get food, which had been sat there for ages. To top it all, the restaurant was pretty cold - almost as cold as the atmosphere. If you are in any kind of a hurry, avoid this place at all costs. Likewise, if you want to be felt special or wanted. The only saving grace of this car crash experience was the very helpful and polite tattooed barman who helped us out after we made a complaint.