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The best restaurants serving Indian food in Bishop's Stortford All Saints East Hertfordshire East of England
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
236 Opinions in 1 websites
I am going to write a fair review here. . The food was great. Very good. We really enjoyed it. However, had a really bizarre experience which I am not quite over.. we ordered a chicken tikka dansak vindaloo hot, but was served a chicken tikka masala vindaloo hot which does not really work. We told the staff that it was incorrect and one of them basically as good as said no it wasn't, we ordered that and kept saying "just try just try". We argued it but was not really being heard. He then offered to replace the meal but would take 15 - 20 mins so this was declined as our friend did not want to eat alone and wait. We would have been nearly finished. He did not enjoy the curry and left most of it. One staff member tried to make a joke and say " oh couldn't handle the chillies " in which we responded, no, the curry was wrong, we don't like it. We were ignored. The bill then came and we decided that due to the good food we would just pay for the wrong curry and not cause a fuss. The bill included service charge. We changed our mind when the staff member tried to get us to round our bill up to a "round number" despite already adding service charge. This is when I snapped. The attitude about the wrong curry was so so poor. As a response to me saying actually no, service is included and you've served the wrong curry etc etc he became very rude and aggressive. Told us we were wrong, it was what we ordered. We then asked to remove the service due to the shocking attitude and aggression. He even began to argue this. Other staff just watched. He was not happy at all and aggressively shoved me the card machine and receipt. Such a shame.. I can see some reviews below, and I think we might all be referring to the same rude, man. Will not be returning.