The best restaurants serving Hamburgers food in Black Notley and Terling Braintree East of England

We visited the Braintree branch on 16th November to collect a takeaway and on this visit the normal bad service excelled itself. We placed our order and drove to the pay window and then on to the collection point, where things really went downhill rapidly. My wife was handed the ordered Mcflurrys and was asked to pull over and wait for the rest of our order, when she declined to take the ice creams she was told that head office has commanded that the ice creams must be handed over immediately for people waiting, she refused stating that by the time we get home they will have melted. Eventually the rest of the ordered arrived , excpt the three large fries which only arrived after further delay. On arrival at home it was discovered that the Mcflurrys were only half full and hardly any chocolate pieces. Most of the staff at this branch are at best sullen and at worst plain rude, they have no concept of customer service and fast food is an alien term to them. Although this branch is ten minutes from my home I will never use it again, I would prefer to go twenty minutes away to Chelmsford or Stansted airport, also Stansted has a Burger King drive through. The service at these establishments is much better and the staff project a positive customer focused attitude in their work.