The best restaurants serving Fast food food in South Middleton Rochdale North West

Placed an order for my entire family and when it came they forgot my loads of bits in my order and then never picked the phone up to help, awful service

Ordered through JustEat and received possibly the worst service ever (no fault of the delivery partner) missing items from the order and tried to contact the restaurant via phone, the line was engaged for over half an hour and when the call was finally taken by the restaurant I was met with complete hostility from the staff who were less than enthused to deal with the problem. Ordering through a third party does not by default make the restaurant not liable for not fulfilling an order and to be told by a member of staff on site that "its not our problem and there's nothing I can do about it" because it's a just eat issue is completely abhorrent. Just eat are a delivery partner, they don't come into the site, jump on the line and cook food, they collect what should be a complete order which is already bagged and sealed supposedly with the correct items inside. A busy lunch service is expected, delays and mistakes are likely to happen, such is life. What isn't expected is the complete disregard and poor attitude from staff on site when faced with an easily fixable mistake, to be told that there is nothing that can be done about it is absolutely disgusting and staff members need to be trained in A) customer service and B) how to handle complaints in a proactive and polite manner. Managers at this site should be ashamed of their staff and invest some time in the hiring/training process.