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The best restaurants serving Fast food food in Borehamwood Brookmeadow Hertsmere East of England
2 Restaurants on GastroRanking
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17 Opinions in 1 websites
I visited Bricky's with my wife for a take away dinner. My wife ordered a Beef Burger (£13.50) with Fried Onions (£2.00) and Vegan Cheese (£2.00). I can understand charging extra for Vegan Cheese but to charge a customer an extra £2.00 for some fried onions is a total rip off. Although the price was ridiculous she said the burger was very tasty. I ordered a Salt Beef Sandwich Sandwich on Rye with pickles and mustard (£14.00). The salt beef was so dry that I struggled to chew and swallow it and the middle parts of the meat were brown like normal roast beef and not pickled right through the meat. I also ordered one Potato Latke (£4.50). Other establishments in the local area are selling the same item at around £2.50 and much lighter and tastier. I called the owner to discuss my concerns/experience and was advised that they were unable to get their salt beef from their regular supplier and were being supplied by an alternative one. What I cannot comprehend having been in the food, retail, restaurant, deli, contract catering business myself for 40 years is why when an establishment uses an alternative supplier the quality, taste and visual appearance of the food is not checked and/or tasted to ensure it meets the correct standard. I would rather take that item off my menu than serve inferior quality food to my customers. Although the owner understood my concerns he failed to do the right thing by offering me, the customer some sort of compensation such as a free or a discounted meal. I just felt that there was an underlying lack of passion or concern. With regard to the prices, I was completely shocked how high they were. I called a number of other establishments to check the price of a similar Salt Beef sandwich which ranged from £8.00 to £11.00 for a supervised kosher. Bricky's is definitely overpriced at £14.00. Based on my experience and treatment by the owner I won't be returning