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Outdoor
The best restaurants serving Default food in Sheppey Central Swale South East
19 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
336 Opinions in 2 websites
THIS IS A DIRTY HOTEL. Bleach water doesn't make it clean. Do not waste your money. This hotel is nasty and dirty, and the food was awful. And the staff and their service were even worse. The hotel needs to shut down and be rebuilt. Spa , jacuzzi is not working. We didn't even get the pass we asked for. And people who did had to get staff to let them in. We walked around, but we were told that these had been broken for the past few days before we booked, but we were not informed of this. Before our arrival. No one told us about this at the time of booking or afterwards. We were still under the impression from the website booking.com that this was a spa hotel. How very disappointing. And misleading totally. The room was dirty, the receptionist said l can only leave a message for the manager when we complained. No one spoke with us. And it was too late to book anywhere else. the sink in the bathroom was broken and glued back together. Rusty bin, dirty shower, water only dribbled out. There was no water pressure, there was dirty floors, cobwebs, and hair of all sorts on the floors. The carpets in the bedroom had loads of stains. Bed base was all torn and stained. The kettle had loads of limescale in it. But when we boiled it and poured the water out, the limescale kept coming out every time. So we couldn't even have a cup of tea. There was a flashing pedestrian light outside that came through the curtains. So, sleep was not an option. This was the worst hotel I have ever stayed in. I don't recommend any food. And the coffee was cold. We had to get our own cutlery as none of them were on the table.
57 Opinions in 1 websites
Second week running missing items, Last week Bahji's and Nan this week Bahji's? Spoke eventually with Manager? He was adamant delivery double checked and Bahji's sent. If that was so who has my Bahji's? Driver? He said Bahji's will come out this time but don't order from me again implying that I was lying! I have to use Just Eat App as historically when I phoned and used Debit Card over the phone my card was used three seperate times fraudulently and this outlet only one that I provided details to. Service and food has detiriated over recent weeks. Happy to not use them again as suggested!