The best restaurants serving Chinese food in Priory Malvern Hills West Midlands

If you are reading the reviews to decide whether you should order from Hung's Kitchen, I would stop now and pick up the phone to literally any other establishment in Malvern..our usual favourite being the Star. Usually a mix up of an order doesn't warrant getting angry about, I only hoped this would be the case when ringing up, when this happened with our takeaway we collected. I think with even the bare minimum customer service skills, most can usually rectify a mistake without raising their voice and trying to blame the customer. You only have to scroll down below to another review about another order getting mixed up, I don't think it helps there are two different menus on the website offering the same items but both at different codes? surely it's more hassle for them as a company to run a business like this. You can take this review as someone being petty or unfair, I'm sure the owner will give a mediocre response as per the other reviews, wishing us well and telling us not to return perhaps, trust me we don't need to be asked twice.

Decent takeaway food-wise but on a Saturday it’s almost impossible to get them to answer the phone. It just rings out. You try again and it’s busy. Try again, it rings out. This evening I’ve tried them 10 times without success trying to place a large order. Literally giving up on these people and taking our business elsewhere. Message to the takeaway…..GET MORE STAFF!!!