Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Cheddar and Shipham Sedgemoor South West
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
118 Opinions in 1 websites
Having used Riverside regularly for over 40 years under different ownerships I was left disgusted this evening when I went to collect our pre-ordered takeaway, I waited at the hatch with my bank card in full view, the young lady behind the counter served everyone around me then totally ignored my self before walking back into the kitchen. I held my card up to her to indicate that I was waiting to be served but was still ignored. The final straw was when another customer came in and she immediately went to serve them and carried on ignoring me. I told her quite clearly to forget our order, she tried to apologise and make out that she hadn't realised that I was waiting but that was a feeble excuse having stood at the hatch for 10 minutes with my bank card in full view of her. The sad thing is that the food from Riverside is usually of an excellent quality and there is plenty of it - but if they wish to retain custom then their standard of customer service needs to greatly improve, locals talk to locals and Riverside would do well to remember that.