Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Buckskin Basingstoke and Deane South East
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
48 Opinions in 1 websites
Ordered our food over phone picked up order got home was missing chow main. Called and explained and after complaining was told their delivery driver would deliver a chow main plus refund for 2 chow mains in about half an hour. After an hour we called to ask where the driver was and was told he would be along soon and asked why we were worried about the time when it was only a refund coming. We told her that we had been told a chow main was getting sent as well and the woman on the phone denied it and said it was only supposed to be a cash refund. When I complained that we had been told we would be getting the chow main as well, the woman started laughing, as did some one in the back ground. The driver did eventually turn up with the refund, but needless to say we will not be using them again. It was the first and last time. We only used them this time because Woos were not available. Apparently these people have a long history of bad service including rudeness and also of getting things wrong. Plus I see now some poor hygiene ratings in the past, also are more expensive than any other Chinese I have used. My advice is go to Woos and avoid this bunch of clowns!