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The best restaurants serving Chinese food in Berwick North Northumberland North East

2 Restaurants on GastroRanking

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4.1

677 Opinions

location-icon35 Marygate, England
Chinese
outdoor_seating_116057takeaway_116057delivery_116057

Customers be aware!! We have frequented the Royal Garden on numerous occasions over the past years on Family trips to Berwick on Tweed and up to our last visit in November 2024 found it a reasonable all round facility food and service wise. My partner and I have a routine when eating out in both Indian and Chinese Restaurants where, if we order a starter course and Main course with side dishes we chose to take the resulting over burden of food home with us for a future meal. When however we asked the waitress for this facility she informed us that a 60 pence PER CARTON charge is made for the plastic take away trays which I found totally unbelievable and certainly unacceptable. I explained my dis- satisfaction which resulted in me calling for the Manager who was also the cook. He became very aggressive as he felt totally justified with this principal. I said that I cannot believe his logic particularly as in Take Away customers get their Cartons Free of Charge, yet people sitting in the Restaurant purchasing numerous courses and side dishes as well as drinks from the Bar are expected to pay a surcharge. I furthermore pointed this out to him and he responded with a comment which was beyond belief he said "We have to wash your dishes if you sit in the restaurant whereas with take away customers we do not". I pointed out that we frequent the Restaurant several times a year on our visits to Berwick often with a number of friends and asked if he was prepared to lose that future trade over 60p. In my opinion the Manager had tunnel vision and in the light of the meal, without prejudice being the poorest ever we told him to take back the food we ordered and we left empty handed. Result - We will never frequent the place again, I will recommend all my colleagues in the area against going there because of the food which I would give 3 out on 10 at best but more so the principal of this experience. This man has shot himself in the foot big style but appeared so out of tune with logic would not be able to see it. Times are hard and money is scarce, this ,and a bad attitude with poor food quality will lead to their demise in the long term.

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3.5

87 Opinions

location-icon4 walkergate, England
Chinese
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DO NOT EVER GO HERE!!! i got chicken chow main more like chicken chow nail absolutely disgusted had a bite of my noodles to feel something small and hard to spit it out and discover it was a FINGER NAIL. called them up and they LAUGHED and said it was a piece of broken container then from being a bit of container to being a bit of unfried prawn cracker. disgusting!!!!!