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The best restaurants serving Chinese food in Catford South Lewisham London

1 Restaurants on GastroRanking

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4.3

1651 Opinions

location-icon114 Bromley Road, England
Chinese
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We had wanted to celebrate a family occasion along with Chinese New Year. Unfortunately, we were disappointed that the food order did not arrive in the 30-40 mins advised over the phone on booking (at 6.30pm plus 5 min wait on hold just to speak to someone). Just Eat also miadvised on the timelines for delivery by well over 20-40 minutes. There was no notification or updates of delays and when I finally got through on phone at 8pm - when order was over an hour late - I was casually told that the order would be ready in 5 mins '- just to send out for delivery. In other words, it wasn't even on its way yet! I cancelled and ordered with another restaurant. This order was fortunately delivered 20 mins early and £10 cheaper! Food looked lovely at Very Nice and reviews were great but shame about the customer service we received on this occasion. Hope to try it another time - maybe when they're not so busy - but we probably won't risk it for a takeaway.