Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Sanderstead Croydon London
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2077 Opinions in 4 websites
We ordered at 6:30pm, by 8:30 we was ringing as over an hour past the latest delivery time. Logged with just eat - they said contact restaurant …. Restaurant phone went straight to voicemail kept trying till 10pm and gave up as couldn’t get through and got food from somewhere else. 11.05pm comes and they turn up, I’ve asked delivery man to talk to manager via mobile as you can’t get through and I’m disgusted by the service, also I don’t want the food now. The lady on the phone doesn’t know I’m on speaker and goes why does she have an problem (bare in mind it’s 4.5 hours late) I speak to the manager who explains it’s been busy, we took the phone off the line so no calls could come in. I explained how that is ridiculous to still deliver food 4.5 hours later he should have called current customers explained and cancelled orders. He said okay don’t take the food we will take it back and we will refund you. They still took the money and said it was delivered at 11.05pm complete scam they know what they are doing.