Delivery
Pickup
Outdoor
The best restaurants serving British food in Moss Side South Ribble North West
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1379 Opinions in 2 websites
Arrived unannounced and there were 2 tables with people sat at them. Was welcomed quickly and seated quickly. Drinks order taken quickly and brought to table quickly. Menus given (however was not offered a child menu so presumed there wasn't one) Food order taken in a timely fashion, 2 burgers and a side of onion rings. The menu, I imagine should describe what comes on the plate, so with that in mind, the particular burgers ordered didn't mention onion rings (other burgers on the menu did) so I ordered the side of onion rings, which from memory were circa £5/£6. A family arrive without booking and are dealt with pretty quickly, but I overheard them offer the menu plus a children's menu. So I was quite annoyed about that, as I knew my 12 year old wouldn't have eaten a full adult portion. Our order was already in about 10/15 mins prior to this, so didn't raise the issue as I felt like it was too late. Our burgers arrive and each burger had 2 onion rings on top and I mentioned immediately that I only ordered the side because the menu didn't specify they came with onion rings. I felt this went ignored upon delivery of the food. The chips were great. The burger bun itself was greasy on both the chicken and beef burgers due to the onion rings with grease dripping out of them, on top. So fingers/hands were immediately greasy upon touching it. Tasted fine, but greasy. The side of onion rings literally had pools of grease under them on the plate, but were crispy enough and tasted fine. When I went to pay, I again mentioned the onion rings were only ordered as they were left out of the description on the menu and all that was said was it would be fed back. No actual apology or deduction of even a nominal amount to make up for the additional, unnecessary spend. (I get that it was only 5 or 6 quid, but that isn't my point) the wireless/contactless payment terminal also dreadfully slow, which wouldn't normally have been much of an issue, but the onion rings were still playing on my mind lol. Unlikely to return as other options available within same price range with better service. (That isn't an attack on the 2 servers that dealt with us, as they were both pleasant enough, but raising an issue twice whilst keeping my annoyance back re child menu and greasy food... and the fact my daughter left a little less than half the burger, I didn't leave feeling that they acknowledged the fact I had a larger bill due to no child menu and main menu being incomplete) I have given an average'ish, rating as it was an average experience.