The best restaurants serving British food in Oakley Bedford East of England

Booked lunch there online for week before Christmas. When we arrived we noticed some tables had Christmas crackers and terrine menu. Asked if we could have the same but told it is only available for those who had pre- booked. Presumably customers who were telepathic as there was no mention of this option when we booked. How were you supposed to know this was an option? Why is it not on the booking website? Left a bad taste Shame as we are Oakley residents and have been customers there for over forty years.