Delivery
Pickup
Outdoor
The best restaurants serving Brasserie food in Priory Heath Ipswich East of England
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2989 Opinions in 4 websites
Very upset with the service tonight. Upon arrival it took 5 minutes for someone to 'welcome' us and sit us down. The young man who did welcome us barely uttered a word and just threw our menus on the table and disappeared never to be seen again. No welcome or have you been here before or even basic courtesy. We were sat next to an open door with a horrible draft coming in. We asked to be moved and to be fair this was accommodated by another member of staff. We then sat there for another 30 minutes without any service whatsoever. Multiple members of staff walked past our table and not one tried to serve us and I could hear the floor staff and chefs arguing over someone who hadn't been served food for over 70 minutes which I hope isn't true. To make it worse I could see members of staff over by the bar chatting away with each other ehisly tables were not being cleared and thebines that were werent cleaned to any sort of standard. If the restaurant was busy I could maybe understand the wait but it was only half full. We eventually chose to leave the restaurant after 30 minutes of being ignored and upon notifying a member of staff of this all they could say was 'oh sorry' there was no attempt to rectify the issue whatsoever. I very rarely leave reviews but this was appalling. I don't know what's happening at this restaurant but its going down hill compared to what we've experienced there before. We will definitely never be returning.