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The best restaurants serving Arabian food in West End City of London, Westminster London
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
5610 Opinions in 5 websites
Just dined here thirty minutes back. The food was very good but the service pathetic and basically uninterested staff. So here it goes. We made a booking and arrived here at 9:30 to be given a nice table. A guy comes and I ask him if he spoke in Hindi to which he replied he does not. No problem. Only to hear him speak a few minutes later. No problem here as well. Food arrives and is quick and very nice. Much better than a lot of Indian fare available. Four out of five stars to the food. Now I spill a dash of curry on my shirt. I ask the waitress if she has any finger bowls or wet wipes and she says no. I ask again that it is an Indian restaurant and surely they would have some wipes. No she does not she says again. No problem. I go to the toilet to find the flush does not work ( I did go when I came and was not working then and now it is a smelly yellow dirty toilet ) and there are of course no tissues in the toilet or paper. So I walk out of there with an ugly stain that stuck around. I call for the bill and it has a 12.5 % discretionary charge. I ask them is this required and they make a face and say yes. I pay the bill and quietly leave only to never come again. What a pity. The food was very nice. Only if the management would hire some good staff and not half hearted uninterested people who could not be bothered and are a far cry from the hospitality industry. They should come to India to learn a thing or two about what hospitality is. But then this is an Indian restaurant in London. Why would they care.