Delivery
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Outdoor
The best restaurants serving Arabian food in Bayswater City of London, Westminster London
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1661 Opinions in 3 websites
I have been a loyal customer of this restaurant for the past six years, but my recent experience was quite uncomfortable. While my friend and I were eating, the new guy (or manager) stood very close to us, in a way that felt intrusive and awkward. I’m not sure what he was trying to do, but it made the whole situation feel strange and unsettling. It disrupted our meal and left us feeling uneasy.”
1710 Opinions in 3 websites
My experience at this restaurant was the worst one I have ever had in my life! My husband and I got there late on Friday night due to me being released from A&E after several hours that day for some health concerns and were the last dine-in customers of the night. We proceeded to order our food which was served up shortly thereafter. Half way through our meal the ambient music was turned off (clearly done to speed us up as it was apparent the staff wanted to leave), with the staff literally just waiting around for us to finish eating. The whole atmosphere became very awkward as we rushed to finish our food. But this wasn't the most shocking aspect of our time there. Towards the end of our meal we clearly heard the manager (an aged, grim looking man named Yousef) talking about us to his waiting staff by the counter (which was only a few feet away from our table)- demeaning us because of how slow we were eating and racistly referring to us as 'disgusting people' given our clear outwardly Arab appearance. We, along with his waiting staff, were shocked by his outburst. At this point my husband and I got up, advised the waiting staff that this was completely unacceptable and left in utter shock and disgust at our treatment. I would strongly urge anyone considering coming to this racist establishment (particularly if of Arab descent) to avoid at all costs! There are a number of other lovely and welcoming halal restaurants on the same street- this place is not deserving of our custom!