GastroRanking-logo

The best restaurants serving American food in Finningley Doncaster Yorkshire and The Humber

1 Restaurants on GastroRanking

restaurant_img
3.8

695 Opinions

location-iconYorkshire Hive Hurst Lane, England
American
outdoor_seating_269378takeaway_269378delivery_269378

My family came here for my nieces 16th birthday after we had been to the Wildlife park Christmas lights. We were all quite excited about the experience which were soon dashed and I wish we had read these reviews before booking. We were all sat down at the table and despite the restaurant been quite empty, only three other tables and there been about 10 members of staff floating about we had to ask to order. Order was eventually taken and food arrived in a deficient time but was mediocre. The beef burgers were very disappointing , really thin patties that were dry and over cooked my mother left most of hers. At no point through eating did any of the staff approached the table to check if anything was ok or to ask if we needed more drinks despite us having refills. After finishing the meal we sat again waiting to be cleared so we could have deserts, but again no staff came till we asked for the table to be cleared. We had brought a birthday cake with us which the staff did bring out and sing so that was nice, but we never got asked if we wanted deserts and we never got the one that came with the children’s meal. We decided to just ask for the bill and leave. Overall the experience was very disappointing, the food was below average, the service was bad all staff you seem to be young and experienced with no supervisor or manager around. Just before leaving, we did voice a disappointment to staff and we were offered free desserts, but by this point, we were all stood up with a coat on and just wanted to leave. Im quite surprised after reading reviews as the bad ones seems to be consistent for quite a few months and no change seems to have happened.