The best restaurants serving American food in St James Exeter South West

First time trying hubbox and will not be returning! Took my partner for his birthday and had the worst experience. my chips came out 10 mins before the mains and any of my partners food, my partners chicken was hard and inedible. We order the slaw as a side which was just raw veg with no sauce! No checkback to our table so we could raise this issue. After dinner we ordered some more drinks, my partner asked for an iced coffee without vanilla syrup as advertised which they was happy to do due to my partner being diabetic but this came with vanilla syrup - server admitted to putting syrup in due to it being ‘a long night’ no real apology given. They were getting ready to close for the night and we noticed staff collecting sauces from all the tables and topping these up with old sauce bottles and new sauce bottles - no dates of when each was opened, the sauce on our table was separated and fizzed when opened, when I mentioned this I was told they get thrown out every week, this is not the case as you could see our sauce bottle was very old! Complained, they just wanted to comp us the coffee and chips which I thought was not good enough. Almost £100 for a terrible meal, will not be returning to hubbox in Exeter.