The best restaurants serving American food in Old Malden Kingston upon Thames London

Visited Sunday for a birthday treat. Greeted the door but there was no enquiry if anyone had any allergies. This led to having to ask for a gluten-free menu. (All my family are coeliac) The server was very polite but literally had to go looking for the menus. Not a good start. The restaurant wasn't that busy but once our orders were taken it was a full hour before they arrived. This seemed a long time. Once the food arrived, the plates had obviously been under a hot plate as they were roasting hot. The sides arrived separately, and then my daughter's not at all. We had to ask for it. Again, not exactly great service. Nobody checked if the food was OK or if we needed anything else. Once finished, we had to beckon service as nobody was overtly concerned if our meal was OK. For the price you pay the steak was OK. It wasn't spectacular, and if I'm being honest, I've had just as good from a supermarket. The venue was average, and I probably wouldn't return unless general service just increased dramatically.