The best restaurants serving American food in Cray Meadows Bexley London

Ordered 2 weeks ago and food was almost 30 minutes late for quoted delivery time and cold on arrival. I sent the food back with the driver and when the restaurant called, I asked for a refund which was not issued. This is the first time I've had a problem with them, but because they were unwilling to refund my money, it's also the last time they'll ever get a penny from me. Extremely poor customer service.