The best restaurants in Penmaen Caerphilly South Wales

Es un restaurante bien presentado. Es precioso por dentro y la comida estaba riquísima y a un precio razonable. El personal era muy amable y acogedor. Nunca tuvimos la oportunidad de probar un flan pero no cabe duda de que volveremos en nuestra próxima visita!!

I don't know if they have a new chef or if they were on holiday but this was so different to the delicious food we've had before that I couldn't believe the difference. It was all frozen: chips, onion rings, burger. Family couldn't even eat it, terrible. Used to proper cooked meals there like home cooked fresh, felt burger used to be made there not like the flat plastic thing I was given tonight. Didn't mind paying prices for what it was but not for this meal. Not going back.

Had a lovely afternoon tea here that was a gift to me.Very nice indeed beautiful china and a very nice chap serving us. You need to ring and book

A disappointing visit. The positives - the food was lovely and portion size generous. The negatives - We had booked a table with room for a pram 3 weeks in advance and upon arrival were told we were seated upstairs and would have to carry the pram up which is far from ideal. I questioned whether they could see the request on the booking to which the waitress said yes but if I had turned up to my booking on time then I might have had a table downstairs. Please note, I was 8 minutes late due to there being a rugby event on and the car park completely full so we had to park quite far away and walk down. I informed the waitress that I had indeed tried to call as well to notify them we were a few minutes behind but there was no answer to which she ignored. Worth noting, my other family members had already been seated before us on time and therefore us being late was irrelevant. Apparently a male staff member offered to carry the pram up for them even though they did not have one. We were not offered the same. When food arrived, there was a large female hair on the food covered in gravy. I had already plated other times on at this point and sent the plate back which the waitress happily changed but did not replace the vegetables until I asked. We ordered dessert which one item came with plastic wrapping still on the plate (the carrot cake). It took around 45 minutes after we finished our mains to be offered a dessert menu and upon ordering our desserts we were informed we had to return the table in ten minutes which made us feel rushed when the service was a little slow. There was no discount offered , no apologies, no resolutions with the pram and seating issue. The staff were all very young and did not offer great customer service so this does taint the experience. A shame as the food was enjoyable but I would not visit again due to the few issues encountered.